Jared Cornell, Author at Chat Blog

My Articles

Last modified: May 1, 2023

How to Build Trust With Your Customers

How to build trust with your customers? It isn’t easy for customers to stick with a brand for long, making it difficult for brands to build a trustworthy and long lasting relationship with customers. They end up shifting from one brand to another searching for an overall amazing experience. Product quality, security and data privacy,...

Last modified: February 23, 2022

9 Essential Tips for Winning at Customer Success

Technology has changed communication norms for good. With ongoing technological developments, a new term is born: Globalism. Thanks to its combination with the internet, there are no limits for communication. You can reach whoever you want, whenever you want, at any circumstances as long as you have a battery and an internet connection. This created...

Last modified: February 19, 2022

10 Steps To Achieve Greater Customer Success

Customer success is not just an alternative buzzword for customer service. Rather it indicates that your business is fulfilling the key objective of delivering excellent customer support. Your brand should be able to engage your customers and help them throughout their journey of buying a product or service. Your customers should not feel the need...

Last modified: January 16, 2022

8 Practices to Increase Customer Lifetime Value of Your Business

As a business owner, it is important to think beyond elevating your brand amidst the increasing competition. You may have set the foundation of your eCommerce business on a riveting marketing strategy, a robust customer service team, and brand new ideas for products and services. However, it is high time to rise above the concept...

Last modified: April 4, 2022

The Importance of Collecting Customer Feedback

Are you obsessed with your customers? Do you listen to them? Do you constantly interact with them? If the answer is yes, I assume you are building a healthy relationship with your customers. To stay on top of your competitors, you need to put the needs and requirements of the customers ahead of everything....

Last modified: January 16, 2022

Enterprise Chat Software: Understanding its Role & Benefits to Boost Your Business

You must have noticed some of your visitors leave the website without making a purchase. Ever wondered what leads to such a result? Even with the perfect marketing strategy in place, you get visitors on the website. But what about engagement? And, are your strategies effective enough to shape their purchasing journey? Consumers today are...

Last modified: January 7, 2022

Effective Customer Support: Why it is the Lifeblood of Your Online Business?

Just because you have managed to start up your online business smoothly, you might think that it’s going to be a success immediately. The truth is, the real challenge begins only now! Down the lane, there will be a number of obstacles you need to face and overcome them to make better sales and gain...

Last modified: June 22, 2023

Top 10+ eCommerce Tools to Boost Conversion

Running an eCommerce business is all about surviving the competition and sustaining a steady upward growth in revenue generation. To run a successful eCommerce operation today, you need a lot more besides a competent eCommerce platform, a good range of products, a great shipping service, and some straightforward business policies. You must be willing to...

Last modified: May 4, 2022

The Do’s and Don’ts of Excellent Customer Support on Social Media

Long gone are the days when phone calls were the best way to deliver excellent customer support. Modern customers believe that social media is a new better way to interact with the brands when they have questions, problems, or concerns. According to a Smart Insights report, 63% of people expect brands to offer customer service...

Last modified: January 17, 2022

6 Reasons Why Customer Support Is an Essential Part of Your Business

It takes 12 positive interactions to make up for 1 negative interaction with a customer. The worst part is, 33% of customers don’t even return after 1 negative experience. They are now served by your competitor. In short, customer support makes all the difference. One interesting thing to understand about customer service is that there...

Jared Cornell

Popular Articles