Jared Cornell

Jared Cornell

Jared is a customer support expert. He has been published in CrazyEgg, CoSchedule, and CXL. As a customer support executive at ProProfs, he has been instrumental in developing a complete customer support system that more than doubled customer satisfaction. You can connect and engage with Jared on Twitter, Facebook, and LinkedIn

Popular Articles

My Articles

12 Chatbot Mistakes That Can Be Fatal for Your Business

Every business today is aware of the supreme power that chatbots possess.  From automating support processes and reducing support costs to capturing leads and improving customer experience, chatbots have proven their worth across diverse business functions.  However, it’s not all sunshine and roses! There are numerous pitfalls, challenges, and chatbot mistakes that can make these...
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Top 15 Benefits of Chatbots for Your Business & Customers in 2022

Chatbots can form a central aspect of your marketing and support strategy.  A chatbot benefits your business in many ways, such as higher leads, quicker issue resolution, and a well-managed sales funnel. Also, the best part of chatbots is that they are super easy to deploy and get started with. So, what does a chatbot...
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Top 10 Chatbot Software for Small Businesses

The world is becoming more connected, and with it, there is a higher demand for lower response times. No matter how well developed your website might be, you will lose crucial customers if you don’t work fast.  The digital world is constantly changing, but you can cover more ground with the best chatbots tools. If...
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The 15 Best Customer Service Software Solutions for 2022

Instant responses are the norm in the customer service industry. But customers don’t want you to compromise on personalization. As a result, support software is essential for efficient communication and building deeper customer relationships. But with so many options in the market, choosing the best customer service software can be an uphill battle. Don’t worry;...
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14 Best Chatbot Builders in 2022

Chatbots have become the “new support heroes” that are helping millions of businesses reach out to customers and assist them with routine queries.  As Artificial Intelligence (AI) grows and chatbots become more intelligent, there will soon come a time when it will be nearly impossible to tell the difference between a chatbot and a human...
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11 Best Drift Alternatives for Your Business in 2022

In the world of customer service, instant but valuable responses are the quickest route to customer delight.  Customers are obsessed with quick answers to their queries and instant resolution for their pain points. This makes live chat a superb tool to build a lasting positive impression on them.  Drift is a popular live chat solution...
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10 Best Pure Chat Alternatives in 2022

Live chat is a game-changing customer service channel that allows businesses to engage customers in real-time and generate quality leads. When we talk about live chat tools, Pure Chat is one of the leading brands. Pure Chat helps thousands of organizations have better conversations with website visitors in the moments that matter most. You can...
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10 Best LiveChat Alternatives in 2022

Businesses are always looking for ways to hook potential customers to their website instantly. Live chat is a great customer support tool that allows your brand to solve customer queries, engage with them, and instantly delight them. LiveChat is one of the most popular chat solutions you can choose for your business. However, it is...
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10 Best Customer Retention Software to Reduce Churn Rate

After extensive market research, you have built a great product, and customers are thrilled with the experience. After a while, you notice that some customers drop off after a few purchases. Even worse, they have started doing business with a competitor. So, how do you keep them hooked? Customer retention software such as an advanced...
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The Definitive Guide for Lead Generation Chatbots [No-Code Guide]

Businesses are coming up with ways to boost their sales funnel and improve customer support. You can hit these two birds with one stone using lead generation chatbots. These messaging platforms can improve your lead generation efforts and improve support experiences. So, what do chatbots do exactly? Among the most significant advantages of using chatbots...
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