Jared Cornell

Jared Cornell

Jared is a customer support expert. He has been published in CrazyEgg, CoSchedule, and CXL. As a customer support executive at ProProfs, he has been instrumental in developing a complete customer support system that more than doubled customer satisfaction. You can connect and engage with Jared on Twitter, Facebook, and LinkedIn

Popular Articles

11 Best Live Chat Software in 2023
11 Best Live Chat Software in 2023
How to Choose the Best Live Chat Software
How to Choose the Best Live Chat Software
How to Grow Leads With Live Chat Software
How to Grow Leads With Live Chat Software
How to Increase Sales with Live Chat Software
How to Increase Sales with Live Chat Software
Live Chat Best Practices
Live Chat Best Practices
Live Chat Metrics & KPIs
Live Chat Metrics & KPIs

My Articles

Last modified: June 1, 2023

10 Best eCommerce Chatbot Solutions of 2023

Did you know that chatbots are projected to drive eCommerce transactions worth $122 billion by 2023? That’s probably because some of the best eCommerce chatbots are helping to save time, human efforts, and resources simultaneously. A continuous presence of chatbots will undoubtedly lead to more benefits.  But if you haven’t got an eCommerce chatbot, we...
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Last modified: August 25, 2023

Intercom VS. Zendesk: Which Live Chat Software is the Best?

What’s trending these days – Zendesk’s popularity or Intercom’s detailed features and services? What’s going to be your next pick – Intercom or Zendesk? Welcome to another blog post that helps you gauge which live chat solution is compatible with your customer support needs. And in this post, we will analyze two popular names in...
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Last modified: July 28, 2023

10 Best WordPress Chatbot Plugins to Consider in 2023 [COMPARED]

What could be the best chatbot for a WordPress website? If that’s got you worried, you are not alone. Many businesses are looking for the best WordPress chatbot. And their reasons may differ from yours.  Some may want a chatbot on their WordPress website to simply welcome visitors. Some may want to help their operators...
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Last modified: July 27, 2023

10 Best Live Chat Extensions for Magento Website

“I know my Magento store needs a live chat. But too many extension options have left me confused.” This must be a story for many Magento store owners who would like to add a live chat for their eCommerce business or even replace the existing one. To make things easy for you, we have covered...
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Last modified: September 28, 2023

Best Olark Alternatives: 10 Competitors to Consider in 2023

Want to switch from Olark but don’t know what to choose instead?  If that’s your train of thought, you’ve landed on the right piece. We’re discussing Olark alternatives that can help your business replace it with the right match.  Our team has collaborated and created a quick guide for you. We will cover the following...
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Last modified: July 28, 2023

9 Best Chatbot Apps for Shopify Store

We won’t ask you whether you are looking for the best chatbot app for your Shopify store, cause we know you already are. If you’ve landed on our listicle for the best chatbot for Shopify store, then your search for one hasn’t concluded yet, and we are here to help.  We’ve narrowed down 9 best...
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Last modified: April 24, 2023

15 Best Chatbot Examples to Skyrocket Your Business

“If you’ve seen one, you’ve seen them all.” That might be one of the thoughts that pop into your mind when you think about implementing a chatbot for your business. You’re worried that your chatbot may not sound any different compared to others online.  But studying the exemplary chatbot examples can help you overcome that...
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Last modified: September 28, 2023

10 Best Intercom Alternatives & Competitors [REVIEWED]

Intercom is a leading customer communications platform with great features like live chat support, AI chatbots for seamless automation, help desk software, email marketing, and so on. But does the company offer a comprehensive package for your customer support team’s needs?  Certainly not. There are certain limitations that make brands look for Intercom alternatives. For...
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Last modified: September 28, 2023

17 Best Live Chat Plugins for WordPress in 2023

Are you tired of losing potential customers because they couldn’t find the needed information on your website? Or perhaps you’re frustrated with the endless stream of emails and phone calls from customers who need help with their orders?  These are just a few of the common problems that businesses face when it comes to customer...
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Last modified: August 8, 2023

10 Best Zendesk Chat Alternatives to Improve Customer Service

“Their chat app started to lag, and it reflected on our agent’s performance.” “Zendesk is too slow to respond to our questions. We feel there is no way out.” If you are nodding your head in agreement while reading these statements, then you’re definitely on the lookout for a Zendesk Chat alternative. We get it...
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