{"id":15385,"date":"2019-01-18T07:15:37","date_gmt":"2019-01-18T07:15:37","guid":{"rendered":"https:\/\/www.proprofs.com\/c\/?p=15385"},"modified":"2026-04-20T08:54:58","modified_gmt":"2026-04-20T08:54:58","slug":"how-to-add-live-chat-to-wordpress","status":"publish","type":"post","link":"https:\/\/www.proprofschat.com\/blog\/how-to-add-live-chat-to-wordpress\/","title":{"rendered":"How to add live chat to wordpress: A complete solution for your website"},"content":{"rendered":"\n<p>Do you own a WordPress website and wish to turn it into a lead generation machine? You have come to the right place!&nbsp;<\/p>\n\n\n\n<p>When you add live Chat to your WordPress website, you can grab visitors\u2019 attention with proactive greetings and announcements, answer their routine queries, explore cross-sell and upsell opportunities, and boost sales.&nbsp;<\/p>\n\n\n\n<p>But how easy or difficult is this process?&nbsp;<\/p>\n\n\n\n<p>Adding Live Chat to WordPress websites can be hectic for some, but trust us when we say &#8211; <strong>it&#8217;s as easy as pie<\/strong>. Just a few minutes, a couple of steps, and you are good to go.&nbsp;<\/p>\n\n\n\n<p>This article will introduce you to the steps needed for adding live Chat to WordPress websites and the key benefits it will serve your business. The best part is that you won&#8217;t need to juggle up your brain with any coding formats.&nbsp;<\/p>\n\n\n\n<p>So sit back and relax. We have got you covered!&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Why_Use_Live_Chat_on_Your_WordPress_Site\"><\/span><strong>Why Use Live Chat on Your WordPress Site?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Holding on to website visitors is a game of engagement and interaction. The better you are at it, the stronger your game is. And the best way to strengthen your ground is to add live Chat to your WordPress website. It can significantly impact your interaction by letting visitors engage efficiently with a live chat operator.<\/p>\n\n\n\n<p>There are numerous other benefits of adding live Chat to a WordPress website which are listed below:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Capture Leads Using Pre-Chat &amp; Post-Chat Forms: <\/strong>The use of <a href=\"http:\/\/What is a Pre-Chat Form? &amp; How to Create One for Your Website\">Pre-chat<\/a> and <a href=\"https:\/\/www.proprofschat.com\/blog\/post-chat-surveys\/\">Post-Chat forms<\/a> can help your business stay connected to your visitors and generate more sales. Important information related to the visitor, like name, email, phone number, etc., can be collected using the Pre-Chat form. On the other hand, the Post-Chat survey lets you collect insightful data related to customer experience and satisfaction.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Offer Anytime, Anywhere Support: <\/strong>Adding live Chat to your WordPress website can enable anytime, anywhere customer support by providing instant responses in real-time. Website visitors won&#8217;t need to wait for long hours to get answers to their queries. This ensures continued to-and-fro transfer of information between the chat operator and the customer.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Track Visitor Behavior in Real-Time: <\/strong>&#8216;Reason&#8217; is the mother of all sales. When you know why your visitors are visiting your website, you can easily customize their journey to move them in your favor. Thus, <a href=\"https:\/\/www.proprofschat.com\/features\/real-time-visitor-tracking\/\">tracking visitors in real-time<\/a> and understanding their intent can raise many opportunities for your business. You can send relevant and targeted messages to customers based on their activity history.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Recommend Products &amp; Ongoing Offers:<\/strong> Integrating live chat into WordPress websites can help businesses boost their average sales value. Businesses can recommend complimentary or related goods and services or announce their upcoming offers to increase sales.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Adding_Live_Chat_to_WordPress_Site\"><\/span><strong>Adding Live Chat to WordPress Site<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Adding Live Chat to your WordPress website just takes 3 minutes of your time. Yes, you read it right! It&#8217;s that simple.<\/p>\n\n\n\n<p>Can&#8217;t believe it? See for yourself by following the steps given below. Let&#8217;s get started, then.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to Add Live Chat to WordPress Website | Step by Step Guide\" width=\"1120\" height=\"630\" src=\"https:\/\/www.youtube.com\/embed\/OE6vrZYaqYA?start=4&#038;feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p><strong>Step 1:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"898\" height=\"496\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2023\/01\/image4.jpg\" alt=\"Plugins section\" class=\"wp-image-39325\"\/><\/figure>\n\n\n\n<p>Go to the Plugins section in your <strong>WordPress dashboard<\/strong>.<\/p>\n\n\n\n<p><strong>Step 2:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"162\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2023\/01\/unnamed.jpg\" alt=\"Add New\" class=\"wp-image-39326\"\/><\/figure>\n\n\n\n<p>Click the <strong>Add New<\/strong> button.<\/p>\n\n\n\n<p><strong>Step 3<\/strong>:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"145\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2023\/01\/unnamed-1.jpg\" alt=\"ProProfs Chat\" class=\"wp-image-39328\"\/><\/figure>\n\n\n\n<p>Type <strong>ProProfs Chat<\/strong> in the search bar. You will find <a href=\"https:\/\/www.proprofschat.com\/\">ProProfs Live Chat<\/a> \u2013 Live Chat Plugin for WordPress Website. Tap on the <strong>Install Now<\/strong> button to proceed.<\/p>\n\n\n\n<p><strong>Step 4:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"734\" height=\"430\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2023\/01\/image12-1.jpg\" alt=\"Activate button\" class=\"wp-image-39329\"\/><\/figure>\n\n\n\n<p>Click the <strong>Activate button<\/strong> once the installation is successfully completed.<\/p>\n\n\n\n<p><strong>Step 5:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"164\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2023\/01\/unnamed-2.jpg\" alt=\"Plugins section\" class=\"wp-image-39330\"\/><\/figure>\n\n\n\n<p>Visit the Plugins section and click the <strong>Settings <\/strong>button under the <a href=\"https:\/\/wordpress.org\/plugins\/proprofs-chat\/\" rel=\"nofollow\">ProProfs Live Chat plugin<\/a>.&nbsp;<\/p>\n\n\n\n<p><strong>Step 6:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"348\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2023\/01\/image6.jpg\" alt=\"ProProfs chat account\" class=\"wp-image-39331\"\/><\/figure>\n\n\n\n<p>Enter your valid credentials to log in to your ProProfs chat account.<\/p>\n\n\n\n<p><strong>Step 7:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"331\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2023\/01\/image15.jpg\" alt=\"ProProfs Chat dashboard\" class=\"wp-image-39332\"\/><\/figure>\n\n\n\n<p><strong>Congratulations! Your WordPress plugin installation is successful. <\/strong>You can also utilize your ProProfs Chat dashboard from here.<\/p>\n\n\n\n<pre class=\"wp-block-verse\"><strong>Read Also: <a href=\"https:\/\/www.proprofschat.com\/blog\/best-live-chat-plugins-for-wordpress\/\">18 Best WordPress Live Chat Plugins of 2026<\/a><\/strong><\/pre>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Adding_ProProfs_Chat_for_the_Divi_Theme\"><\/span><strong>Adding ProProfs Chat for the Divi Theme<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>You can add&nbsp; ProProfs Chat for the Divi theme to your WordPress website by following the given steps:<\/p>\n\n\n\n<p><strong>Step 1:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"360\" height=\"263\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2023\/01\/image16.jpg\" alt=\"ProProfs Chat account\" class=\"wp-image-39333\"\/><\/figure>\n\n\n\n<p>Navigate to <strong>Settings &gt;&gt; Installation <\/strong>after logging in to your ProProfs Chat account.<\/p>\n\n\n\n<p><strong>Step 2:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"781\" height=\"281\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2023\/01\/image13.jpg\" alt=\"ProProfs Chat Installation Code\" class=\"wp-image-39334\"\/><\/figure>\n\n\n\n<p>Select <strong>\u2018Copy to clipboard\u2019 <\/strong>to copy the given code in the installation screen.<\/p>\n\n\n\n<p><strong>Step 3:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"510\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2023\/01\/image11-1-1024x510.png\" alt=\"Visual Builder\" class=\"wp-image-39336\"\/><\/figure>\n\n\n\n<p>Log in to your Divi-themed WordPress and Tap on <strong>Use Visual Builder<\/strong>.<\/p>\n\n\n\n<p><strong>Step 4:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"487\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2023\/01\/image10-2-1024x487.png\" alt=\"add code module\" class=\"wp-image-39337\"\/><\/figure>\n\n\n\n<p>Click to add code module by navigating the <strong>Insert Module(s).<\/strong><\/p>\n\n\n\n<p><strong>Step 5:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"452\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2023\/01\/image5-1-1024x452.png\" alt=\"New Module\" class=\"wp-image-39338\"\/><\/figure>\n\n\n\n<p>Navigate to <strong>&lt;\/&gt; Code<\/strong> option and click here to add the code module.<\/p>\n\n\n\n<p><strong>Step 6:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"510\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2023\/01\/image7-1-1024x510.png\" alt=\"Code Module Setting\" class=\"wp-image-39339\"\/><\/figure>\n\n\n\n<p>Paste the <strong>ProProfs Live Chat Installation code<\/strong> here. Now, click on <strong>Save &amp; Exit<\/strong> to save the changes.<\/p>\n\n\n\n<p><strong>Step 7:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"483\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2023\/01\/image19-1024x483.png\" alt=\"Adding ProProfs Chat for the Divi theme \" class=\"wp-image-39340\"\/><\/figure>\n\n\n\n<p>Tap on the <strong>Publish<\/strong> button to save the changes.<\/p>\n\n\n\n<p>And that\u2019s it! You are done with adding ProProfs Chat for the Divi theme to your WordPress website.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Customize_the_Appearance_of_a_Live_Chat_Widget_on_WordPress_Website\"><\/span><strong>How to Customize the Appearance of a Live Chat Widget on WordPress Website<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Customizing the live chat widget on your WordPress website is essential to enhancing the user experience for visitors. At the same time, it is an easy task that needs no hustle. Businesses can easily customize their chat widget using simple steps.&nbsp;<\/p>\n\n\n\n<p>But why do businesses need to customize their live chat window?<\/p>\n\n\n\n<p>A <a href=\"https:\/\/help.proprofschat.com\/customize-live-chat-window\">live chat window<\/a> acts as the face of the business when a visitor uses it to interact with the company. The right set of colors and design can let you create an aura around the website visitors that can help you gain their trust and attention.<\/p>\n\n\n\n<p>However, an irrelevant set of colors or designs can defer people from reaching out to your team.&nbsp;<\/p>\n\n\n\n<p>Let\u2019s look at the steps to customize the live chat window to match your brand style.<\/p>\n\n\n\n<p><strong>Step 1:<\/strong> Click on the<strong> Settings<\/strong> button in your Live Chat Dashboard.&nbsp;<\/p>\n\n\n\n<p>The <strong>Settings<\/strong> window will allow you to customize the appearance of your live chat window. This includes modifying the <strong>Style<\/strong>, <strong>Icon<\/strong>, <strong>Color<\/strong>, <strong>Logo<\/strong>, <strong>Chatbox Position<\/strong>, <strong>Bubble Position<\/strong>, and <strong>Chatbox Size.<\/strong><\/p>\n\n\n\n<p><strong>Step 2:<\/strong>&nbsp;<\/p>\n\n\n\n<p>To start customizing the widget,<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Navigate the group from the dropdown for which you want to set up a particular theme. Keep it as \u2018Default\u2019 if you wish to generalize the theme<strong>.<\/strong><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"739\" height=\"507\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2023\/01\/image1-2.png\" alt=\"Theme\" class=\"wp-image-39341\"\/><\/figure>\n\n\n\n<p>From here, you can customize various theme settings as shown below:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"663\" height=\"302\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2023\/01\/image22.png\" alt=\"Style\" class=\"wp-image-39342\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Style: <\/strong>This lets you choose the style of Icon that you want for your chat window. You can keep it as a <strong>Bubble<\/strong> or<strong> Bar<\/strong> as per your requirement.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Icon:<\/strong><strong> <\/strong>This lets you choose the Icon type from various options. However, these options will not be available if you select Bar as the style.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Color: <\/strong>You can choose your required <strong>Color<\/strong> for the Bubble or Bar, whichever you prefer. Additionally, you can also go for <strong>Custom<\/strong> colors.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"636\" height=\"285\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2023\/01\/image2-3.png\" alt=\"Color\" class=\"wp-image-39343\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Logo: <\/strong>You can display your company\u2019s logo in the chat widget to make it look more professional. Please note that the <strong>recommended<\/strong> size is <strong>350 x 200 pixels.<\/strong><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"751\" height=\"472\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2023\/01\/image9-1.png\" alt=\"Logo\" class=\"wp-image-39344\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Chatbox Position: <\/strong>This lets you choose the position of your Chatbox on the website. It can be left or right.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"686\" height=\"108\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2023\/01\/image14.png\" alt=\"Chatbox Position\" class=\"wp-image-39345\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Bubble Position: <\/strong>You can select the position of the Chat Bubble on your website. You can explore different positions depending on the Desktop or Mobile view.<\/li>\n\n\n\n<li><\/li>\n\n\n\n<li>Chatbox Size: Similarly, you can also customize the size of your Chatbox from the given options as shown above.<\/li>\n\n\n\n<li><\/li>\n<\/ul>\n\n\n\n<p>Likewise, the <strong>Advanced<\/strong> button within the <strong>Settings<\/strong> window offers other customization options that let you design your live chat window as per your brand requirements.<\/p>\n\n\n\n<p>Now that you know how to add live Chat to your WordPress website and the customization it needs, let&#8217;s move forward with the pros and cons of adding live Chat to your WordPress site.&nbsp; <strong>&nbsp;<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-preformatted\"><strong>Read More:<\/strong> <a href=\"https:\/\/www.proprofschat.com\/blog\/how-does-live-chat-work\/\">How<strong> <\/strong>Does Live Chat Work?<\/a><\/pre>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Pros_of_Live_Chat_Software\"><\/span><strong>Pros of Live Chat Software<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Adding live chat to WordPress website can change how businesses interact with their prospects. Not only does it enhance the quality of engagement, but it also improves the support agents&#8217; productivity. Here are some more benefits you should know:&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>CRM (Customer Relationship Management) Integration<\/strong><\/h3>\n\n\n\n<p>Live chat makes it easier than ever to track conversations, keeping an accurate record of visitor information such as their name, email addresses, etc. You can store this data in your CRM tool for sales professionals to reach out to prospects and convert them into customers. ProProfs lets you <a href=\"https:\/\/www.proprofschat.com\/integrations\/\">integrate your live chat<\/a> with Salesforce, Zoho, Sugar CRM, Microsoft Dynamics 365, Highrise, and many more.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Convert Visitors into Delightful Customers<\/strong><\/h3>\n\n\n\n<p>Agents can sense a customer&#8217;s tone and emotions during an ongoing chat and modify their responses as necessary. They can immediately create rapport by addressing all their questions or concerns and helping them make better purchase decisions. Moreover, personalized responses can help you create <a href=\"https:\/\/www.proprofschat.com\/features\/proactive-chat\/\">delightful customer experiences<\/a>.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>The instant gratification of visitors\u2019 queries<\/strong><\/h3>\n\n\n\n<p>Customers greatly appreciate live chat because it enables them to receive prompt answers to their inquiries. By offering live chat, you give customers a way to reach out right when they have inquiries or issues they cannot resolve on their own. This provides them with an instant point of contact, as opposed to emails, where the client might need to wait for hours or even days.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Minimize Agent Fatigue<\/strong><\/h3>\n\n\n\n<p>By incorporating the canned responses feature into live chat, your business can significantly reduce the burnout caused by answering the same queries repeatedly. This greatly enhances the productivity of the concerned support agent. Moreover, <a href=\"https:\/\/www.proprofschat.com\/blog\/best-wordpress-chatbot-plugins\/\">chatbots can be deployed on your WordPress website<\/a> to automate lead generation, appointment booking, sales, etc.&nbsp;<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\"><strong>Read More:<\/strong> <a href=\"https:\/\/www.proprofschat.com\/blog\/live-chat-canned-responses-examples\/\">50 Best Live Chat Canned Responses Examples<\/a><\/pre>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cons_of_Live_Chat_Software\"><\/span><strong>Cons of Live Chat Software<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Though Live Chat software can significantly help a business upsell its products and services, there are potential challenges that can arise while having a live chat integrated into your website. Some of the challenges are mentioned below:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Complicated issues can be more efficiently handled on the phone than through chat support<\/strong><\/h3>\n\n\n\n<p>Chat support comes with its limitations. Issues that need technical troubleshooting and simplification of complex concerns might be challenging for the live chat support agents. Such issues can be efficiently handled through phone support, where it becomes relatively easier to guide customers.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>24\/7 live chat support can be a bit costly for the business<\/strong><\/h3>\n\n\n\n<p>Hiring live chat agents for round-the-clock customer support can significantly increase your costs. Although 24\/7 support can get you to upscale your sales figures, it can still be a limiting factor for small businesses.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Peak hours can be hard to manage<\/strong><\/h3>\n\n\n\n<p>Due to human limitations, handling voluminous inquiries can be challenging for live support agents. The situation can aggravate during peak hours, making it difficult to rely solely on this channel.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Scripted Responses<\/strong><\/h3>\n\n\n\n<p>Scripted responses can turn users uninterested in continuing the chat session. Customers often find such answers to be impersonal and authoritative. Thus, automatically generated responses can turn down the experience for the visiting customers.<\/p>\n\n\n\n<p>Despite minor concerns, Live Chat can significantly help a business boost its growth and upscale leads. According to recent research, <a href=\"https:\/\/www.proprofschat.com\/blog\/live-chat-support\/\">Live Chat support<\/a> proved to be the most satisfactory at <a aria-label=\"undefined (opens in a new tab)\" href=\"https:\/\/econsultancy.com\/consumers-prefer-live-chat-for-customer-service-stats\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">73%<\/a> compared to email or phone support.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Add_Live_Chat_to_Your_WordPress_Website_to_Upscale_Your_Sales\"><\/span><strong>Add Live Chat to Your WordPress Website to Upscale Your Sales&nbsp;<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Adding live chat to your WordPress website can be a brilliant idea when you want to offer a wholesome and delightful experience to your customers. A visually appealing interface and an engaging interaction are all it takes to increase the probability of turning visitors into paying clients.&nbsp;<\/p>\n\n\n\n<p>ProProfs Chat offers both these features to let businesses mount up their sales and generate leads. It provides an easy-to-customize chat window that can help you build your live chat with zero coding skills. If you are a business looking to add reliable live chat software to your WordPress website, ProProfs can be your best bet.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Do you own a WordPress website and wish to turn it into a lead generation machine? You have come to the right place!&nbsp; When you add live Chat to your WordPress website, you can grab visitors\u2019 attention with proactive greetings and announcements, answer their routine queries, explore cross-sell and upsell opportunities, and boost sales.&nbsp; But&#8230;<\/p>\n","protected":false},"author":11,"featured_media":34578,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[],"class_list":["post-15385","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-live-chat"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Add Live Chat to WordPress in 5 Minutes (No Code)<\/title>\n<meta name=\"description\" content=\"Add live chat to your WordPress site today - no developer needed. Follow this simple step-by-step guide to start capturing leads and supporting visitors\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.proprofschat.com\/blog\/how-to-add-live-chat-to-wordpress\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Add Live Chat to WordPress in 5 Minutes (No Code)\" \/>\n<meta property=\"og:description\" content=\"Add live chat to your WordPress site today - no developer needed. 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