{"id":40811,"date":"2023-07-09T12:58:08","date_gmt":"2023-07-09T12:58:08","guid":{"rendered":"https:\/\/www.proprofschat.com\/blog\/?p=40811"},"modified":"2026-07-03T03:32:18","modified_gmt":"2026-07-03T03:32:18","slug":"best-free-live-chat-software","status":"publish","type":"post","link":"https:\/\/www.proprofschat.com\/blog\/best-free-live-chat-software\/","title":{"rendered":"10 Best Free Live Chat Software to Grow Your Business on a Budget"},"content":{"rendered":"\n<p>When I was just getting started, spending hundreds of dollars on fancy support tools wasn&#8217;t an option. But ignoring customer questions wasn&#8217;t an option either. That&#8217;s when I stumbled onto free live chat software, and it genuinely changed how I ran support.&nbsp;<\/p>\n\n\n\n<p>I could talk to customers in real time, catch leads before they bounced, and look far more professional than my budget suggested. The best part? I paid nothing. Now, not every free live chat tool is built the same. Some give you real features. Others give you a watered-down trial and call it &#8220;free.&#8221;&nbsp;<\/p>\n\n\n\n<p>I&#8217;ve tested the most popular options out there so you don&#8217;t have to sort through the noise yourself.&nbsp;<\/p>\n\n\n\n<p>In this blog, I&#8217;m breaking down the 10 best free live chat tools, so you can pick the one that fits your business and budget perfectly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_Is_Free_Live_Chat_Software\"><\/span><strong>What Is Free Live Chat Software?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<div class=\"content-box\" style=\"max-width: 800px; margin: 40px auto; padding: 30px; background-color: #f9f9f9; border-left: 6px solid #007BFF; border-radius: 8px; font-family: Roboto, sans-serif; box-shadow: 0 4px 8px rgba(0,0,0,0.1); line-height: 1.6; text-align: Left; font-size: 20px;\">Free live chat software is a real-time messaging tool that lets businesses talk to website visitors instantly, answer questions, capture leads, and offer support, without the cost of traditional enterprise chat platforms. <\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1135\" height=\"707\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2025\/07\/Live-Chat-Image-1.png\" alt=\"ProProfs free live chat software\" class=\"wp-image-48345\"\/><\/figure>\n\n\n\n<p>You get a chat widget sitting on your website, ready to engage anyone who shows up. No salary, no hefty monthly subscription, just real conversations happening in real time.<\/p>\n\n\n\n<p>Now, &#8220;free&#8221; works differently depending on the vendor. Some offer a limited plan with real, usable features. Others give you a short trial and call it free. ProProfs Chat, for example, gives you all premium features on their free plan for one operator, no credit card required. That&#8217;s the kind of free worth looking for.<\/p>\n\n\n\n<p>If you&#8217;re early in your business journey or simply watching your spend, free live chat software is one of the smartest, lowest-risk tools you can add to your website today.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Top_10_Free_Live_Chat_Tools_to_Help_Your_Business_Grow\"><\/span><strong>Top 10 Free Live Chat Tools to Help Your Business Grow<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>I put this list together after speaking with support managers, corporate trainers, and startup founders across various industries. Their insights, along with my own experience using many of these tools, helped shape this comprehensive comparison.&nbsp;<\/p>\n\n\n\n<p>With a bit of extra research, I\u2019ve curated the 10 best free live chat for websites. <\/p>\n\n\n\n<p>Let\u2019s start with a quick overview of the tools.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Free Live Chat Software<\/strong><\/td><td><strong>Best For<\/strong><\/td><td><strong>Pricing<\/strong><\/td><td><strong>User Rating<\/strong><\/td><\/tr><tr><td>ProProfs Chat<\/td><td>24\/7 delightful customer support with AI chatbots<\/td><td>Forever Free plan with all premium features; paid plans start at $19.99\/user\/month<\/td><td>4.8 (Capterra)<\/td><\/tr><tr><td>Tidio<\/td><td>Live chat with ticketing functionality<\/td><td>Free plan with limitations; paid plans start at $24.17\/month<\/td><td>4.7 (G2)<\/td><\/tr><tr><td>Tawk.to<\/td><td>Free live chat with basic features, good for small businesses<\/td><td>Free plan (no AI chatbot); paid plans start at $29\/month<\/td><td>4.5 (G2)<\/td><\/tr><tr><td>Freshchat<\/td><td>Freshworks suite users<\/td><td>Free plan for up to 10 agents; paid plans start at $19\/agent\/month<\/td><td>4.1 (Capterra)<\/td><\/tr><tr><td>JivoChat<\/td><td>Mobile-friendly customer support<\/td><td>Free plan with limited features; paid plans start at $19\/agent\/month<\/td><td>4.6 (Capterra)<\/td><\/tr><tr><td>HubSpot<\/td><td>Converting sales &amp; engaging customers with free live chat<\/td><td>Free plan for up to 5 users; paid plans start at $800\/month<\/td><td>4.4 (G2)<\/td><\/tr><tr><td>Userlike<\/td><td>Live chat &amp; AI customer support<\/td><td>Free plan for a single user; paid plans start at $90\/month<\/td><td>4.4 (G2)<\/td><\/tr><tr><td>Smartsupp<\/td><td>Automated customer engagement &amp; service<\/td><td>Free plan available; paid plans start at $14\/month<\/td><td>4.7 (G2)<\/td><\/tr><tr><td>Zendesk<\/td><td>Zendesk users<\/td><td>14-day free trial; paid plans start at $55\/agent\/month<\/td><td>4.3 (G2)<\/td><\/tr><tr><td>Chatra<\/td><td>Multichannel messaging for business communication<\/td><td>Free plan available; paid plans start at $25\/agent\/month<\/td><td>4.7 (Capterra)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. ProProfs Chat &#8211; Best for 24\/7 Delightful Customer Support With AI Chatbots<\/strong><\/h3>\n\n\n\n<p>After trying out a few live chat tools, I tried <a href=\"https:\/\/www.proprofschat.com\/\">ProProfs Chat<\/a> and haven&#8217;t looked back since. This tool offers a wide range of features, from canned responses to proactive chat invitations, intelligent chat routing, and AI agents for 24\/7 customer engagement and support.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to Create an AI Chatbot to Automate 24\/7 Support\" width=\"1120\" height=\"630\" src=\"https:\/\/www.youtube.com\/embed\/VKgdkhE1hmY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p><a href=\"https:\/\/www.proprofschat.com\/blog\/train-chatbot-with-your-own-data\/\">Training your AI chatbots<\/a> is refreshingly simple. You can feed it your knowledge base, website data, or uploaded documents, and it gets sharper over time. Detailed AI bot performance analytics show you exactly where it&#8217;s excelling and where it needs work, so improvement never requires guesswork.<\/p>\n\n\n\n<p>It picks up on customer sentiment during conversations, so your team always knows when a chat is heading south before it actually does.There&#8217;s also built-in risk prediction that flags potentially problematic interactions early, giving operators the context they need to step in at the right moment.<\/p>\n\n\n\n<p><em>Ready to see a free chatbot in action? Give it a try<\/em><\/p>\n\n\n\n<div class=\"course-box post-content-create-course create-box chat-create-box\"><div class=\"title-container\"><img decoding=\"async\" src=\"\/blog\/wp-content\/themes\/bateaux\/dist\/images\/create_course_gif.gif\" alt=\"loading\"><svg width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" style=\"vertical-align: middle;\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.21312 1.87183L9.60023 3.31917C9.97726 4.72701 10.7183 6.01077 11.7489 7.04135C12.7795 8.07193 14.0632 8.81299 15.4711 9.19002L16.9184 9.57713L15.4711 9.96425C14.0632 10.3413 12.7795 11.0823 11.7489 12.1129C10.7183 13.1435 9.97726 14.4273 9.60023 15.8351L9.21312 17.2824L8.826 15.8366C8.44898 14.4288 7.70791 13.145 6.67734 12.1144C5.64676 11.0838 4.363 10.3428 2.95515 9.96576L1.50781 9.57864L2.95515 9.19153C4.363 8.8145 5.64676 8.07344 6.67734 7.04286C7.70791 6.01228 8.44898 4.72852 8.826 3.32067L9.21312 1.87183Z\" fill=\"url(#paint0_linear_sc)\"\/><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M4.06948 0.827148L4.21437 1.3682C4.35514 1.89409 4.63193 2.37363 5.01688 2.75858C5.40183 3.14353 5.88137 3.42032 6.40726 3.5611L6.94831 3.70598L6.40726 3.85086C5.88137 3.99164 5.40183 4.26843 5.01688 4.65338C4.63193 5.03833 4.35514 5.51787 4.21437 6.04376L4.06948 6.58481L3.9246 6.04376C3.784 5.51782 3.50738 5.03819 3.12256 4.6531C2.73775 4.26802 2.2583 3.99107 1.73246 3.85011L1.19141 3.70523L1.73246 3.56034C2.25835 3.41957 2.73789 3.14278 3.12284 2.75783C3.50779 2.37288 3.78458 1.89334 3.92535 1.36745L4.06948 0.827148Z\" fill=\"url(#paint1_linear_sc)\"\/><defs><linearGradient id=\"paint0_linear_sc\" x1=\"2.92745\" y1=\"2.86423\" x2=\"13.7714\" y2=\"16.7725\" gradientUnits=\"userSpaceOnUse\"><stop stop-color=\"#9900DD\" stop-opacity=\"0.933333\"\/><stop offset=\"0.331731\" stop-color=\"#6A5ACD\" stop-opacity=\"0.96891\"\/><stop offset=\"1\" stop-color=\"#00C6FF\"\/><\/linearGradient><linearGradient id=\"paint1_linear_sc\" x1=\"1.72174\" y1=\"1.19793\" x2=\"5.77336\" y2=\"6.39377\" gradientUnits=\"userSpaceOnUse\"><stop stop-color=\"#9900DD\" stop-opacity=\"0.933333\"\/><stop offset=\"0.331731\" stop-color=\"#6A5ACD\" stop-opacity=\"0.96891\"\/><stop offset=\"1\" stop-color=\"#00C6FF\"\/><\/linearGradient><\/defs><\/svg><h2><span class=\"ez-toc-section\" id=\"Type_your_URL_and_ProProfs_AI_will_create_a_chatbot_for_you\"><\/span>Type your URL and ProProfs AI will create a chatbot for you<span class=\"ez-toc-section-end\"><\/span><\/h2><\/div><div class=\"textarea\"><div class=\"input-wrap\"><textarea class=\"create-input input-box WebLinkInput\" placeholder=\"https:\/\/www.example.com\"><\/textarea><input type=\"hidden\" class=\"course_access_token\" value=\"WwbfB63IaAL2tiY\"><input type=\"hidden\" class=\"toc_status\" value=\"0\"><input type=\"hidden\" class=\"course_identifier\" value=\"0\"><input type=\"hidden\" class=\"course_progress\" value=\"0\"><div class=\"text-display textDisplay\" style=\"display:none;\"><\/div><\/div><\/div><div class=\"url_validation_error input-error\"><\/div><div class=\"input-actions\"><a href=\"javascript:void(0);\" class=\"submit-btn round_btn generate-btn generateCourseButton\" role=\"button\"><svg width=\"21\" height=\"22\" viewBox=\"0 0 21 22\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" style=\"vertical-align: sub;\"><path d=\"M20.4544 5.10951C16.1061 4.66817 15.7456 4.31173 15.3008 -2.58243e-07C14.8559 4.31173 14.4965 4.66907 10.1473 5.10951C14.4981 5.55063 14.8577 5.90706 15.3015 10.2192C15.7411 5.90865 16.105 5.55222 20.4551 5.1111L20.4544 5.10951Z\" fill=\"white\"><\/path><path d=\"M9.26075 21.4321C8.46184 13.6825 7.81435 13.0405 2.05794e-05 12.2493C7.81549 11.4583 8.46297 10.8149 9.26075 3.06641C10.0585 10.816 10.7072 11.4581 18.5215 12.2493C10.706 13.0405 10.0585 13.6825 9.26075 21.4321Z\" fill=\"white\"><\/path><\/svg>Generate with AI<\/a><\/div><\/div>\n\n\n\n<p>Resolution management gives you a clear picture of how customer issues are handled from start to finish, paired with operator metrics like average response time, CSAT scores, and chat ratings. It also integrates well with platforms like Shopify, Magento, Zendesk, and Google Analytics. Setup was simple and fast, no coding, no headaches.<\/p>\n\n\n\n<p><strong>Pros:<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Train AI chatbots using your website or help center data for highly accurate responses<\/li>\n\n\n\n<li><a href=\"https:\/\/www.proprofschat.com\/chatbot\/templates\/\">Ready-to-use chatbot templates<\/a> to build your bot in minutes&nbsp;<\/li>\n\n\n\n<li>Automatic chat routing to transfer chats to the appropriate agents<\/li>\n\n\n\n<li>Sentiment analysis to detect customer mood and prevent escalations early&nbsp;<\/li>\n\n\n\n<li><a href=\"https:\/\/www.proprofs.com\/customer-delight-suite\/\">Customer Delight Suite<\/a> to offer 360-degree support&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>Cons:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cloud-only &#8211; no offline access<\/li>\n\n\n\n<li>No dark theme<\/li>\n<\/ul>\n\n\n\n<p><strong>Compatibility: <\/strong>Web, macOS, Windows, Android, iOS<\/p>\n\n\n\n<p><strong>User Rating:&nbsp; <\/strong>4.8 (Capterra)<\/p>\n\n\n\n<p><strong>Pricing:<\/strong> A <a href=\"https:\/\/www.proprofschat.com\/pricing\/\">Forever Free<\/a> plan with all premium features is available for small teams. Paid plan starts from $19.99\/user\/month.<\/p>\n\n\n\n<p><strong>Here\u2019s how <\/strong><a href=\"https:\/\/www.horsesaddleshop.com\/\"><strong>Horse Saddle Shop<\/strong><\/a><strong> boosted sales and support with 24\/7 live chat and instant translation for global buyers.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"325\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2022\/12\/Horse-Saddle-Shop-LC-Casestudy-1024x325.png\" alt=\"Horse Saddle Shop ProProfs Chat Casestudy\" class=\"wp-image-48216\"\/><\/figure>\n\n\n\n<div class=\"banner-btn newuishow\" style=\"text-align: center;\"> \n  <a class=\"round_btn try-btn\" href=\"https:\/\/www.proprofschat.com\/case-study\/horse-saddle-shop\/\" target=\"_blank\">Read Full Success Story<\/a>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Tidio &#8211; Best for Live Chat With Ticketing Functionality<\/strong><\/h3>\n\n\n\n<p>Tidio is a free online live chat software solution that lets you engage customers and resolve their queries. It&#8217;s one of the best options out there if you&#8217;re looking for live chat with ticketing functionality built in.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1917\" height=\"1212\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2025\/06\/Tidio-Best-for-Live-Chat-With-Ticketing-Functionality.jpg\" alt=\"Tidio WordPress Chatbot Plugin\" class=\"wp-image-48048\"\/><\/figure>\n\n\n\n<p>With this tool, you can offer customers 24\/7 support, ensuring their questions are never left abandoned. One of the unique features of Tidio that I like is its mobile app, which allows operators to chat with customers on the go.<\/p>\n\n\n\n<p>The platform also offers integrations with popular platforms like Wix, Shopify, and WordPress. With Tidio, you can access detailed reports on operator performance, including metrics like chat duration and customer satisfaction ratings.<\/p>\n\n\n\n<p><strong>Pros:<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ticketing to track and respond to customer inquiries via email<\/li>\n\n\n\n<li>Lets agents tag tickets to keep them organized<\/li>\n\n\n\n<li>Chatbots to answer common customer questions and perform tasks 24\/7<\/li>\n\n\n\n<li>Analytics to get insights into customer support performance<\/li>\n\n\n\n<li>Tracks the number of conversations, missed conversations, and first response time<\/li>\n<\/ul>\n\n\n\n<p><strong>Cons:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The free plan has significant limitations on conversations and active chatbots<\/li>\n\n\n\n<li>Pricing can get expensive quickly as your team or chat volume grows<\/li>\n<\/ul>\n\n\n\n<p><strong>Compatibility: <\/strong>macOS, Windows, Linux, iOS, Android<\/p>\n\n\n\n<p><strong>User Rating: <\/strong>4.7 (G2)<\/p>\n\n\n\n<p><strong>Pricing:<\/strong> A free plan is available with limitations. Paid plans start at $24.17\/month.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Tawk.to &#8211; Best for Free Live Chat With Basic Features, Good for Small Businesses<\/strong><\/h3>\n\n\n\n<p>Tawk.to is one of the best free live chat apps. With it, you can effortlessly engage with website visitors, offer support, answer questions, and convert leads into sales.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1057\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2025\/06\/Tawk.To-Best-for-Freemium-Live-Chat-With-Basic-Features.png\" alt=\"Tawk.to dashboard\" class=\"wp-image-48050\"\/><\/figure>\n\n\n\n<p>I&#8217;ve seen firsthand how the platform is designed to help companies boost customer engagement with an easy-to-use, customizable chat widget that can be embedded in any website. What I love about Tawk.to is that it\u2019s free, with options for advanced features if you need them.&nbsp;<\/p>\n\n\n\n<p>With the software, you can enhance customer support, drive conversions, and gain valuable insights into visitors\u2019 behavior. It&#8217;s super easy to set up and use, which is why it&#8217;s a favorite among small and medium-sized businesses.<\/p>\n\n\n\n<p><strong>Pros:<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Unlimited agents and chat history to record customer interactions<\/li>\n\n\n\n<li>Real-time monitoring for insights into visitor behavior and activity<\/li>\n\n\n\n<li>Automated triggers initiate chats based on visitor actions<\/li>\n\n\n\n<li>Ticketing system converts chats into support tickets for follow-up<\/li>\n\n\n\n<li>Detailed reporting to gain insights into chat performance and agent productivity<\/li>\n<\/ul>\n\n\n\n<p><strong>Cons:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>No AI chatbot on the free plan, you&#8217;ll need to pay to unlock it<\/li>\n\n\n\n<li>The interface feels dated compared to newer live chat tools<\/li>\n\n\n\n<li><\/li>\n<\/ul>\n\n\n\n<p><strong>Compatibility: <\/strong>Web, Windows, macOS, iOS, Android<\/p>\n\n\n\n<p><strong>User Rating<\/strong>: 4.5 (G2)<\/p>\n\n\n\n<p><strong>Pricing:<\/strong> A free plan is available without the AI chatbot. Paid plans start at $29\/month.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Freshchat &#8211; Best for Freshworks Suite Users<\/strong><\/h3>\n\n\n\n<p>Freshchat is a powerful and intuitive free live chat software, especially ideal if you&#8217;re already using the Freshworks suite. It empowers you to have seamless and engaging conversations, making customer interactions feel effortless.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"585\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2024\/10\/Freshchat-Best-for-Freshworks-Suite-Users-1-1024x585.png\" alt=\"\" class=\"wp-image-46204\"\/><\/figure>\n\n\n\n<p>I find its features incredibly handy, including customizable chat widgets, automated chatbots, and targeted messaging, all tailored to enhance customer engagement.<\/p>\n\n\n\n<p>The software&#8217;s detailed reports and analytics are a game-changer. They help you track key metrics like response time, customer satisfaction ratings, and chat volume, clearly showing your team\u2019s performance. Plus, Freshchat integrates seamlessly with popular CRMs, offering a complete view of customer interactions and enabling personalized customer experiences.<\/p>\n\n\n\n<p><strong>Pros:<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>AI-powered chatbots to handle common inquiries and provide instant responses<\/li>\n\n\n\n<li>Contextual messaging engages customers based on their activity and behavior<\/li>\n\n\n\n<li>Real-time dashboards for insights into chat performance and agent productivity<\/li>\n\n\n\n<li>Co-browsing allows agents to guide customers through complex processes<\/li>\n<\/ul>\n\n\n\n<p><strong>Cons:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Free plan is capped at 10 agents and comes with limited bot sessions<\/li>\n\n\n\n<li>Works best if you&#8217;re already using Freshworks; standalone users may find integration options narrow<\/li>\n<\/ul>\n\n\n\n<p><strong>Compatibility:<\/strong> Web, Windows, macOS, Android, iOS<\/p>\n\n\n\n<p><strong>User Rating:<\/strong> 4.1 (Capterra)<\/p>\n\n\n\n<p><strong>Pricing:<\/strong> A free plan is available for up to 10 agents. Paid plans start at $19\/agent\/month.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. JivoChat &#8211; Best for Mobile-Friendly Customer Support<\/strong><\/h3>\n\n\n\n<p>JivoChat offers a suite of features that I&#8217;ve found incredibly useful, including chatbots, social media integration, etc. Its best known for its mobile-friendly customer support, making it easy to stay connected with customers on the go.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"810\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2024\/07\/JivoChat-Best-for-Proactive-Chat-Invitations-1024x810.png\" alt=\"\" class=\"wp-image-45371\"\/><\/figure>\n\n\n\n<p>It also has team collaboration tools to enhance customer communication and support. It\u2019s compatible with popular platforms like WordPress, Shopify, and Magento, making it super versatile.<\/p>\n\n\n\n<p>What stands out to me is the detailed analytics and reports the platform provides, which help measure the effectiveness of support strategies. It&#8217;s user-friendly and efficient, making it a fantastic solution for businesses aiming to boost online customer engagement.<\/p>\n\n\n\n<p><strong>Pros:&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Real-time visitor monitoring tracks user activity on the website<\/li>\n\n\n\n<li>Multi-channel support integrates chat, email, phone, and social media<\/li>\n\n\n\n<li>Proactive chat invitations engage visitors based on behavior triggers<\/li>\n\n\n\n<li>Agent collaboration tools enhance internal team communication<\/li>\n\n\n\n<li>Offline messaging allows visitors to leave queries when agents are unavailable<\/li>\n<\/ul>\n\n\n\n<p><strong>Cons:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The free plan strips out several key features, including advanced analytics<\/li>\n\n\n\n<li>Customer support response times can be slow on lower-tier plans<\/li>\n<\/ul>\n\n\n\n<p><strong>Compatibility: <\/strong>Windows, macOS, Linux, Web, Android, iOS<\/p>\n\n\n\n<p><strong>User Rating: <\/strong>4.6 (Capterra)<\/p>\n\n\n\n<p><strong>Pricing:<\/strong> A free plan is available with limited features. Paid plans start at $19\/agent\/month.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6. HubSpot &#8211; Best for Converting Sales &amp; Engaging Customers With Free Live Chat<\/strong><\/h3>\n\n\n\n<p>HubSpot\u2019s live chat is a powerful customer communication tool that has truly transformed how I engage with website visitors. This live chat software allows you to enjoy various features, like canned responses, chatbots, and customized greetings, to streamline your customer support operations.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"813\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2025\/07\/HubSpot-Live-Chat-SS_HubSpot.webp\" alt=\"HubSpot free AI chatbot tool\" class=\"wp-image-48366\"\/><\/figure>\n\n\n\n<p>What I appreciate most about HubSpot\u2019s free online live chat software is the detailed chat analytics it provides. These insights into your agents\u2019 performance, including metrics like chat volume, response time, and customer satisfaction scores, have been invaluable.&nbsp;<\/p>\n\n\n\n<p>Additionally, the seamless integration with HubSpot CRM allows you to manage all customer interactions from a single platform, making the entire process more efficient and cohesive.<\/p>\n\n\n\n<p><strong>Pros:<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customizable chat widgets match the branding of any website<\/li>\n\n\n\n<li>Targeted welcome messages to engage visitors based on their behavior<\/li>\n\n\n\n<li>Automated chatbots handle common queries and provide instant responses<\/li>\n\n\n\n<li>Mobile app support keeps teams connected on the go<\/li>\n\n\n\n<li>Email capture prompts visitors to leave contact information for follow-up<\/li>\n<\/ul>\n\n\n\n<p><strong>Cons:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Paid plans jump significantly in price, making scaling costs hard to predict<\/li>\n\n\n\n<li>The free live chat is basic on its own; full value only unlocks when paired with the HubSpot CRM ecosystem<\/li>\n<\/ul>\n\n\n\n<p><strong>Compatibility: <\/strong>Web, macOS, Windows, iOS, Android<\/p>\n\n\n\n<p><strong>User Rating:<\/strong> 4.4 (G2)<\/p>\n\n\n\n<p><strong>Pricing: <\/strong>A free plan is available for up to 5 users. Paid plans start at $800\/month.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>7. Userlike &#8211; Best for Live Chat &amp; AI Customer Support<\/strong><\/h3>\n\n\n\n<p>Userlike is one of those free live chat apps that can make customer engagement a breeze. It allows you to engage with customers in real time, enhancing customer support and sales.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"636\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2024\/09\/Userlike-Best-for-Live-Chat-AI-Customer-Support-1-1024x636.png\" alt=\"\" class=\"wp-image-45951\"\/><\/figure>\n\n\n\n<p>With Userlike, I easily added a live chat widget to a website and started chatting with visitors immediately. The platform offers a range of useful features like AI chatbots, file sharing, and visitor tracking, which I find extremely handy.&nbsp;<\/p>\n\n\n\n<p>Moreover, the software integrates seamlessly with popular CRMs, help desk tools, and social media platforms. The user-friendly interface allowed me to customize the chat widget\u2019s appearance and manage chats from multiple channels effortlessly.<\/p>\n\n\n\n<p><strong>Pros<\/strong><strong>:<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Multilingual support for global customer reach<\/li>\n\n\n\n<li>Offers chat routing to the most suitable agent based on skills<\/li>\n\n\n\n<li>Delivers proactive chat invitations to engage visitors<\/li>\n\n\n\n<li>Features a rich messaging interface for enhanced interaction<\/li>\n\n\n\n<li>Enables seamless switching between live chat and chatbots<\/li>\n<\/ul>\n\n\n\n<p><strong>Compatibility:<\/strong> Web, iOS, Android<\/p>\n\n\n\n<p><strong>User Rating:<\/strong> 4.4 (G2)<\/p>\n\n\n\n<p><strong>Pricing: <\/strong>A free plan is available for a single user. Paid plans start at $90\/month.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>8. Smartsupp &#8211; Best for Automated Customer Engagement &amp; Service<\/strong><\/h3>\n\n\n\n<p>Smartsupp is a powerful and user-friendly free live chat platform. It made interacting with website visitors in real-time so much easier for us.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"650\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2025\/07\/Smartsupp-SS_SMB-Guide.png\" alt=\"Smartsupp Chatbot Software\" class=\"wp-image-48369\"\/><\/figure>\n\n\n\n<p>The software offers a range of features, including chat customization, chat history, and visitor tracking, enabling efficient customer engagement.&nbsp;I love how Smartsupp provides detailed reports on the team\u2019s performance, covering chat volume, response time, and customer satisfaction ratings.&nbsp;<\/p>\n\n\n\n<p>Plus, its seamless integration with popular CRM and eCommerce platforms like Shopify, WordPress, and Magento makes managing customer data a breeze.<\/p>\n\n\n\n<p><strong>Pros:<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Video recordings provide insights into visitor interaction<\/li>\n\n\n\n<li>Real-time chat allows instant communication with website visitors<\/li>\n\n\n\n<li>Automated messages engage visitors based on their actions and timing<\/li>\n\n\n\n<li>Insights into chat performance and customer behavior<\/li>\n\n\n\n<li>Visitor information offers context for personalized interactions<\/li>\n<\/ul>\n\n\n\n<p><strong>Compatibility: <\/strong>Web, Android, iOS<\/p>\n\n\n\n<p><strong>User Rating: <\/strong>4.7 (G2)<\/p>\n\n\n\n<p><strong>Pricing: <\/strong>A free plan is available. Paid plans start at $14\/month.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>9. Zendesk &#8211; Best for Zendesk Users<\/strong><\/h3>\n\n\n\n<p>Zendesk allowed me to engage with customers across multiple channels such as chat, email, and social media.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"640\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2025\/08\/zendesk-talk-call-center-software-1024x640-1.png\" alt=\"Zendesk dashboard\" class=\"wp-image-48676\"\/><\/figure>\n\n\n\n<p>If you\u2019re already using Zendesk, their live chat tool fits right in. With this tool, I could provide personalized support and assistance, improving the overall customer experience.&nbsp;<\/p>\n\n\n\n<p>The software offers a range of features, including chatbots, proactive engagement, and customization options for a seamless experience. Tracking my team\u2019s performance and monitoring chat volume was also a breeze with detailed analytics and reporting. Additionally, integrating Zendesk with my CRM tool makes customer data management efficient and straightforward.<\/p>\n\n\n\n<p><strong>Pros:<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Automated workflows streamline common support tasks and queries<\/li>\n\n\n\n<li>Contextual AI provides personalized responses based on customer history<\/li>\n\n\n\n<li>Integration with Zendesk Support to deliver unified customer service<\/li>\n\n\n\n<li>Proactive chat triggers to engage customers based on their behavior<\/li>\n\n\n\n<li>File sharing allows easy exchange of documents and images<\/li>\n<\/ul>\n\n\n\n<p><strong>Compatibility:<\/strong> Web, iOS, Android, Windows, macOS<\/p>\n\n\n\n<p><strong>User Rating: <\/strong>4.3 (G2)<\/p>\n\n\n\n<p><strong>Pricing:&nbsp; <\/strong>A 14-day free trial is available. Paid plans start at $55\/agent\/month.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>10. Chatra &#8211; Best for Multichannel Messaging for Business Communication<\/strong><\/h3>\n\n\n\n<p>Best known for multichannel messaging in business communication,<strong> <\/strong>Chatra is free live chat software for businesses. Its customer support chat app allowed us to communicate effectively with customers in real time.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"791\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2024\/08\/Chatra-SS_Chatra-1-1024x791.png\" alt=\"\" class=\"wp-image-45648\"\/><\/figure>\n\n\n\n<p>With Chatra, we were able to deliver instant support, engage website visitors, improve customer satisfaction, and boost sales. The tool offers features like offline messages, customizable chat widgets, typing insights, and chat history, which are all incredibly useful.&nbsp;<\/p>\n\n\n\n<p>Moreover, it integrates with various platforms such as Slack, Zapier, and Facebook Messenger.&nbsp;<\/p>\n\n\n\n<p><strong>Pros:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Offers real-time visitor list for monitoring site activity<\/li>\n\n\n\n<li>Enables group chats for collaborative support<\/li>\n\n\n\n<li>A unified inbox for managing all communications<\/li>\n\n\n\n<li>Supports offline messaging when agents are unavailable<\/li>\n\n\n\n<li>Includes read receipts to know when messages are seen<\/li>\n<\/ul>\n\n\n\n<p><strong>Compatibility: <\/strong>Web, macOS, Windows, Android, iOS<\/p>\n\n\n\n<p><strong>User Rating:<\/strong>&nbsp; 4.7 (Capterra)<\/p>\n\n\n\n<p><strong>Pricing:<\/strong> A free plan is available. Paid plans start at $25\/agent\/month.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_I_Evaluated_These_Free_Live_Chat_Software_Tools\"><\/span><strong>How I Evaluated These Free Live Chat Software Tools<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Choosing the wrong live chat tool wastes time, frustrates your team, and costs you customers. Here is exactly how I avoided that mistake.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>User Reviews and Ratings<\/strong> I went straight to G2, <a href=\"https:\/\/www.capterra.com\/p\/162609\/ProProfs-Chat\/\">Capterra<\/a>, and Gartner for verified user feedback, focusing on recurring complaints and what teams actually praised after six months of real use. Star ratings alone tell you nothing. Patterns in the reviews tell you everything.<\/li>\n\n\n\n<li><strong>Core Features and Functionality<\/strong> I tested each tool hands-on, specifically looking at chat routing quality, AI bot capability, customization depth, and whether the reporting gave you actionable insights or just looked good on a dashboard.<\/li>\n\n\n\n<li><strong>Ease of Use<\/strong> I asked one simple question: Can a non-technical team member get this running without a training session or a call with sales? If the answer was no, that counted against the tool.<\/li>\n\n\n\n<li><strong>Customer Support Quality<\/strong> I paid attention to how each vendor showed up during setup, when things broke, and whether ongoing support felt like a real partnership or just another ticket in a queue.<\/li>\n\n\n\n<li><strong>Value for Money<\/strong> I compared free plan depth against actual feature access, because a tool that locks everything useful behind a paywall is not really free. It is just a trial with better branding.<\/li>\n\n\n\n<li><strong>Personal Experience<\/strong> I used each platform myself, cross-checked my impressions with peers who run similar operations, and factored in input from people who live inside these tools daily.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"My_Top_3_Picks_for_Free_Live_Chat_Software\"><\/span><strong>My Top 3 Picks for Free Live Chat Software<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Want a quick sneak peek into my top three choices? Here you go!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. ProProfs Chat<\/strong><\/h3>\n\n\n\n<p>ProProfs Chat is a powerful, easy-to-use live chat tool with features like AI chatbots, canned responses, proactive invites, and detailed reports. It integrates seamlessly with major platforms and requires zero coding to set up, making it a smart, hassle-free solution for 24\/7 customer support and team performance tracking.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Tidio<\/strong>&nbsp;<\/h3>\n\n\n\n<p>Tidio is a free live chat tool that lets you support customers 24\/7, even on the go with its handy mobile app. It integrates well with Wix, Shopify, and WordPress, and offers detailed reports on operator performance, covering chat duration, satisfaction scores, and more to help improve customer support.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Smartsupp&nbsp;<\/strong><\/h3>\n\n\n\n<p>Smartsupp is a user-friendly live chat platform with features like chat customization, visitor tracking, and chat history. It offers performance reports and integrates smoothly with Shopify, WordPress, and Magento for efficient customer support and data management.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Get_Your_Customer_Service_Game_Running_With_a_Free_Live_Chat_Tool\"><\/span><strong>Get Your Customer Service Game Running With a Free Live Chat Tool<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Today, having the best live chat for your website isn\u2019t optional; it\u2019s essential for fast, personalized support and lower service costs. The 10 top-rated live chat tools we discussed offer free plans or trials, giving you the flexibility to choose what fits your team and budget.<\/p>\n\n\n\n<p>As you evaluate, look for solutions that offer unlimited chats, essential integrations, and core features even on the free plan.<\/p>\n\n\n\n<p>Among all these tools, my personal recommendation would be going for a platform like ProProfs Chat &#8211; it\u2019s forever free, has no feature limitations, and even if you want to upgrade, there are affordable plans. Why not <a href=\"https:\/\/www.proprofschat.com\/signup\/\">sign up today<\/a> to upgrade your customer support for free?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When I was just getting started, spending hundreds of dollars on fancy support tools wasn&#8217;t an option. But ignoring customer questions wasn&#8217;t an option either. That&#8217;s when I stumbled onto free live chat software, and it genuinely changed how I ran support.&nbsp; I could talk to customers in real time, catch leads before they bounced,&#8230;<\/p>\n","protected":false},"author":11,"featured_media":41055,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[41,42,16],"class_list":["post-40811","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-live-chat","tag-best-free-live-chat-software","tag-free-live-chat-software","tag-live-chat-software"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>10 Best Free Live Chat Software of 2026<\/title>\n<meta name=\"description\" content=\"Explore the top 10 free live chat software to boost customer support and engagement without any upfront investment or cost.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.proprofschat.com\/blog\/best-free-live-chat-software\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"10 Best Free Live Chat Software of 2026\" \/>\n<meta property=\"og:description\" content=\"Explore the top 10 free live chat software to boost customer support and engagement without any upfront investment or cost.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.proprofschat.com\/blog\/best-free-live-chat-software\/\" \/>\n<meta property=\"og:site_name\" content=\"Chat Blog\" \/>\n<meta property=\"article:published_time\" content=\"2023-07-09T12:58:08+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-03T03:32:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2023\/07\/21-Best-Free-Live-Chat-Software-for-Websites-in-2023-1.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"810\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"ProProfs Editorial Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"ProProfs Editorial Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"16 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"10 Best Free Live Chat Software of 2026","description":"Explore the top 10 free live chat software to boost customer support and engagement without any upfront investment or cost.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.proprofschat.com\/blog\/best-free-live-chat-software\/","og_locale":"en_US","og_type":"article","og_title":"10 Best Free Live Chat Software of 2026","og_description":"Explore the top 10 free live chat software to boost customer support and engagement without any upfront investment or cost.","og_url":"https:\/\/www.proprofschat.com\/blog\/best-free-live-chat-software\/","og_site_name":"Chat Blog","article_published_time":"2023-07-09T12:58:08+00:00","article_modified_time":"2026-07-03T03:32:18+00:00","og_image":[{"width":810,"height":400,"url":"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2023\/07\/21-Best-Free-Live-Chat-Software-for-Websites-in-2023-1.webp","type":"image\/webp"}],"author":"ProProfs Editorial Team","twitter_card":"summary_large_image","twitter_misc":{"Written by":"ProProfs Editorial Team","Est. reading time":"16 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.proprofschat.com\/blog\/best-free-live-chat-software\/","url":"https:\/\/www.proprofschat.com\/blog\/best-free-live-chat-software\/","name":"10 Best Free Live Chat Software of 2026","isPartOf":{"@id":"https:\/\/www.proprofschat.com\/blog\/#website"},"datePublished":"2023-07-09T12:58:08+00:00","dateModified":"2026-07-03T03:32:18+00:00","author":{"@id":"https:\/\/www.proprofschat.com\/blog\/#\/schema\/person\/ab51f6a9083443b7dd0613d5ccd18c49"},"description":"Explore the top 10 free live chat software to boost customer support and engagement without any upfront investment or cost.","breadcrumb":{"@id":"https:\/\/www.proprofschat.com\/blog\/best-free-live-chat-software\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.proprofschat.com\/blog\/best-free-live-chat-software\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.proprofschat.com\/blog\/best-free-live-chat-software\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.proprofschat.com\/blog\/"},{"@type":"ListItem","position":2,"name":"10 Best Free Live Chat Software to Grow Your Business on a Budget"}]},{"@type":"WebSite","@id":"https:\/\/www.proprofschat.com\/blog\/#website","url":"https:\/\/www.proprofschat.com\/blog\/","name":"Chat Blog","description":"ProProfs Chat Blog","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.proprofschat.com\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.proprofschat.com\/blog\/#\/schema\/person\/ab51f6a9083443b7dd0613d5ccd18c49","name":"ProProfs Editorial Team","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.proprofschat.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/fd4f94bf064d2dbc3c244e9f508280147746419f64d3ae0c2fff507aeae8cd7a?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/fd4f94bf064d2dbc3c244e9f508280147746419f64d3ae0c2fff507aeae8cd7a?s=96&d=mm&r=g","caption":"ProProfs Editorial Team"},"description":"ProProfs Live Chat Editorial Team is a passionate group of customer service experts dedicated to empowering your live chat experiences with top-notch content. We stay ahead of the curve on trends, tackle technical hurdles, and provide practical tips to boost your business. With our commitment to quality and integrity, you can be confident you're getting the most reliable resources to enhance your customer support initiatives.","url":"https:\/\/www.proprofschat.com\/blog\/author\/editorial-team\/"}]}},"_links":{"self":[{"href":"https:\/\/www.proprofschat.com\/blog\/wp-json\/wp\/v2\/posts\/40811","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.proprofschat.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.proprofschat.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.proprofschat.com\/blog\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/www.proprofschat.com\/blog\/wp-json\/wp\/v2\/comments?post=40811"}],"version-history":[{"count":65,"href":"https:\/\/www.proprofschat.com\/blog\/wp-json\/wp\/v2\/posts\/40811\/revisions"}],"predecessor-version":[{"id":51186,"href":"https:\/\/www.proprofschat.com\/blog\/wp-json\/wp\/v2\/posts\/40811\/revisions\/51186"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.proprofschat.com\/blog\/wp-json\/wp\/v2\/media\/41055"}],"wp:attachment":[{"href":"https:\/\/www.proprofschat.com\/blog\/wp-json\/wp\/v2\/media?parent=40811"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.proprofschat.com\/blog\/wp-json\/wp\/v2\/categories?post=40811"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.proprofschat.com\/blog\/wp-json\/wp\/v2\/tags?post=40811"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}