{"id":40811,"date":"2023-07-09T12:58:08","date_gmt":"2023-07-09T12:58:08","guid":{"rendered":"https:\/\/www.proprofschat.com\/blog\/?p=40811"},"modified":"2026-01-19T04:54:01","modified_gmt":"2026-01-19T04:54:01","slug":"best-free-live-chat-software","status":"publish","type":"post","link":"https:\/\/www.proprofschat.com\/blog\/best-free-live-chat-software\/","title":{"rendered":"10 Best Free Live Chat Software to Grow Your Business on a Budget"},"content":{"rendered":"\n

When I was just getting started, spending hundreds of dollars on fancy support tools wasn\u2019t an option. That\u2019s when I discovered free live chat software that completely changed everything.<\/p>\n\n\n\n

I was able to talk to customers instantly, make more sales, and look more professional, without spending too much. <\/p>\n\n\n\n

If you\u2019re building a business and watching every dollar, I totally get it.<\/p>\n\n\n\n

Thankfully, there are some really impressive free chat tools available now. And in this blog, I\u2019ll show you the best ones to check out in 2026. So, stay tuned!<\/p>\n\n\n\n

<\/span>What Is Free Live Chat Software?<\/strong><\/span><\/h2>\n\n\n\n
\"ProProfs<\/figure>\n\n\n\n

For those who are in an early stage of research, here’s a quick explanation.<\/p>\n\n\n\n

Live chat software is a real-time messaging platform designed for businesses to communicate with customers directly on websites, apps, social media, etc. Imagine it as a little chat window popping up on your screen, ready to answer questions and offer assistance.<\/p>\n\n\n\n

Some providers offer free versions or trials, which is what we mean by free live chat applications for websites. It\u2019s a great way to try things out at no cost.<\/p>\n\n\n\n

Just a heads-up:<\/strong> \u201cFree\u201d doesn\u2019t always mean unlimited access forever. Some tools offer free trials, others have limited free plans\u2014it really depends on the vendor. For instance, ProProfs Chat gives you all premium features for one operator on their free plan, which is a great example of real value at zero cost.<\/div>\n\n\n\n

<\/span>Spotlight on the Top 3 Free Live Chat Software: A Quick Overview<\/strong><\/span><\/h2>\n\n\n\n

Want a quick sneak peek into my top three choices? Here you go!<\/p>\n\n\n\n

Option A: ProProfs Chat<\/strong><\/h3>\n\n\n\n

ProProfs Chat is a powerful, easy-to-use live chat tool with features like AI chatbots, canned responses, proactive invites, and detailed reports. It integrates seamlessly with major platforms and requires zero coding to set up, making it a smart, hassle-free solution for 24\/7 customer support and team performance tracking.<\/p>\n\n\n\n

Option B: Tidio<\/strong> <\/h3>\n\n\n\n

Tidio is a free live chat tool that lets you support customers 24\/7, even on the go with its handy mobile app. It integrates well with Wix, Shopify, and WordPress, and offers detailed reports on operator performance, covering chat duration, satisfaction scores, and more to help improve customer support.<\/p>\n\n\n\n

Option C: Smartsupp <\/strong><\/h3>\n\n\n\n

Smartsupp is a user-friendly live chat platform with features like chat customization, visitor tracking, and chat history. It offers performance reports and integrates smoothly with Shopify, WordPress, and Magento for efficient customer support and data management.<\/p>\n\n\n\n

<\/span>Top 10 Free Live Chat Tools to Help Your Business Grow<\/strong><\/span><\/h2>\n\n\n\n

I put this list together after speaking with support managers, corporate trainers, and startup founders across various industries. Their insights, along with my own experience using many of these tools, helped shape this comprehensive comparison. <\/p>\n\n\n\n

With a bit of extra research, I\u2019ve curated the 10 best free live chat for websites. Let\u2019s dive in!<\/p>\n\n\n\n

Let\u2019s start with a quick overview of the tools.<\/strong><\/p>\n\n\n\n\n\n\n\t\n\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t
Free Live Chat Software<\/th>Best For<\/th>Pricing<\/th>User Rating<\/th>\n<\/tr>\n<\/thead>\n
ProProfs Chat<\/td>24\/7 Delightful Customer Support With AI Chatbots<\/td>A Forever Free plan with all premium features is available for small teams. Paid plan starts from $19.99\/user\/month.<\/td>4.8 (Capterra)<\/td>\n<\/tr>\n
Tidio<\/td>Live Chat With Ticketing Functionality<\/td>A free plan is available with limitations. Paid plans start at $24.17\/month.<\/td>4.7 (G2)<\/td>\n<\/tr>\n
Tawk.to<\/td>Free Live Chat With Basic Features, Good for Small Businesses<\/td>A free plan is available without the AI chatbot. Paid plans start at $29\/month.<\/td>4.5 (G2)<\/td>\n<\/tr>\n
Freshchat<\/td>Freshworks Suite Users<\/td>A free plan is available for up to 10 agents. Paid plans start at $19\/agent\/month.<\/td>4.1 (Capterra)<\/td>\n<\/tr>\n
JivoChat<\/td>Mobile-Friendly Customer Support<\/td>A free plan is available with limited features. Paid plans start at $19\/agent\/month.<\/td>4.6 (Capterra)<\/td>\n<\/tr>\n
HubSpot<\/td>Converting Sales & Engaging Customers With Free Live Chat<\/td>A free plan is available for up to 5 users. Paid plans start at $800\/month.<\/td>4.4 (G2)<\/td>\n<\/tr>\n
Userlike<\/td>Live Chat & AI Customer Support<\/td>A free plan is available for a single user. Paid plans start at $90\/month<\/td>.4.4 (G2)<\/td>\n<\/tr>\n
Smartsupp<\/td>Automated Customer Engagement & Service<\/td>A free plan is available. Paid plans start at $14\/month.<\/td>4.7 (G2)<\/td>\n<\/tr>\n
Zendesk<\/td>Zendesk Users<\/td>A 14-day free trial is available. Paid plans start at $55\/agent\/month<\/td>4.3 (G2)<\/td>\n<\/tr>\n
Chatra<\/td>Multichannel Messaging for Business Communication<\/td>A free plan is available. Paid plans start at $25\/agent\/month.<\/td>4.7 (Capterra)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n\n

1. ProProfs Chat – Best for 24\/7 Delightful Customer Support With AI Chatbots<\/strong><\/h3>\n\n\n\n
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