{"id":41568,"date":"2023-08-03T06:56:01","date_gmt":"2023-08-03T06:56:01","guid":{"rendered":"https:\/\/www.proprofschat.com\/blog\/?p=41568"},"modified":"2025-09-17T05:15:34","modified_gmt":"2025-09-17T05:15:34","slug":"proprofs-launched-forever-free-live-chat-software","status":"publish","type":"post","link":"https:\/\/www.proprofschat.com\/blog\/proprofs-launched-forever-free-live-chat-software\/","title":{"rendered":"ProProfs Free Live Chat Software: Premium Features Now at Zero Cost!"},"content":{"rendered":"\n

Like a busy marketplace, the internet is full of potential customers who are looking to buy what you sell. But how can you effectively grab their attention amidst the noise? This is where live chat comes in, allowing you to answer questions at the right time and grow your bottom line.<\/p>\n\n\n\n

But there is a problem!<\/p>\n\n\n\n

Not all businesses have the resources to invest in expensive live chat software. They either have to depend solely on email or settle for a cheaper live chat alternative.<\/p>\n\n\n\n

If you are sailing in the same boat, ProProfs free live chat software is here to save the day. With this powerful tool at your disposal, you can engage with customers in real-time, resolve their issues, and build long-lasting relationships.<\/p>\n\n\n\n

Whether you’re a small business owner or a large corporation, ProProfs Chat can help eliminate any monetary barriers that stand in the way of delightful customer service. So why wait?<\/p>\n\n\n\n

Let\u2019s dive in!<\/p>\n\n\n\n

<\/span>ProProfs Chat Launches Forever Free Plan<\/span><\/h2>\n\n\n\n
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ProProfs Chat has introduced a forever free plan for freelancers, startups, small businesses, and enterprises. This plan offers all premium features \u2013 unlimited chats, customizable chat widgets, live chat triggers<\/a>, pre-chat forms, file sharing, and chatbots to improve customer interactions and support.<\/p>\n\n\n\n

The forever-free plan<\/a> eliminates the financial barrier for small businesses to adopt live chat software and helps them improve response times, customer satisfaction, and sales without any upfront investment.<\/p>\n\n\n\n

The plan also ensures businesses provide the best possible support and eliminates problems such as delayed responses, missed leads, and poor customer experiences. ProProfs Chat’s forever free Plan is a game-changer for businesses seeking to enhance the customer support experience.<\/p>\n\n\n\n

<\/span>Live Chat Software for Free: Why Do You Need It?<\/span><\/h2>\n\n\n\n

Live chat software<\/a> is essential for businesses that want to provide fast and convenient customer support. Customers expect immediate assistance when encountering problems or having questions about a product or service. Live chat software enables businesses to meet those expectations by providing real-time communication.<\/p>\n\n\n\n

Free live chat software<\/a> can be especially beneficial for small businesses and startups that may not have the budget to invest in expensive customer service solutions. By using a free tool, these businesses can still provide high-quality customer support without having to spend a lot of money.<\/p>\n\n\n\n

Moreover, live chat software often includes a range of features such as canned responses, chat history, and real-time visitor monitoring. These features can help businesses streamline their customer support process, improve response times, and increase customer satisfaction.<\/p>\n\n\n\n

Additionally, free live chat software can be used by businesses of any size and industry, from e-commerce stores to healthcare providers. It enables businesses to offer personalized customer support and build long-term relationships with them, ultimately leading to increased sales and customer loyalty.<\/p>\n\n\n\n

<\/span>What is Included in the Free ProProfs Chat Plan?<\/span><\/h2>\n\n\n\n
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Following are some of the key features that ProProfs Chat\u2019s free plan offers:<\/strong>–<\/p>\n\n\n\n

1. Unlimited chats<\/h3>\n\n\n\n

The free ProProfs Chat plan offers unlimited chats with your website visitors, prospects, and customers. This means you can connect with as many people as you want without restrictions on the number of chats or chat duration. This feature is particularly useful for small businesses or startups looking to engage with their customers without incurring additional costs.<\/p>\n\n\n\n

2. Operator<\/h3>\n\n\n\n

The forever-free plan allows only a single operator or agent to handle chats. The operator is responsible for communicating with visitors and answering their questions. Even with the free plan, your operator can handle multiple chats simultaneously. You can upgrade to a paid plan to add more operators to handle chats.<\/p>\n\n\n\n

3. Customization<\/h3>\n\n\n\n

ProProfs Chat offers customization<\/a> options to modify your chat widget’s color and text according to your website’s visual aesthetics. Moreover, you can even customize the live chat welcome message<\/a> to make it more personalized. This helps with brand consistency and provides a professional look and feel to your chat widget.<\/p>\n\n\n\n

4. Pre-Chat Form<\/h3>\n\n\n\n
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Pre-chat forms allow you to ask visitors to fill out a form before they start a chat session. You can customize the pre-chat form to ask any specific questions that you want to know about your visitors, such as their name, email address, and reason for contacting you. This can help you collect important information and provide more personalized customer support.<\/p>\n\n\n\n

5. Canned Responses<\/h3>\n\n\n\n

Canned responses<\/a> are pre-written messages that you can use to answer common questions quickly. With ProProfs Chat’s free plan, you can save canned responses to send error-free replies and build customer confidence. This feature also helps you save standard responses as templates to save your operators’ time and manage multiple chats simultaneously.<\/p>\n\n\n\n

Read More: 18 Best WordPress Live Chat Plugins of 2026<\/a><\/strong><\/pre>\n\n\n\n
6. Chat Transcripts<\/h3>\n\n\n\n
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Chat transcripts<\/a> let you access previous customer conversations. With the free plan, you can access chat history for up to 30 days. This feature can help you keep track of previous interactions and provide better support to your customers, as you can quickly refer to past conversations to understand their needs.<\/p>\n\n\n\n
7. Chat Ratings<\/h3>\n\n\n\n
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The chat rating feature allows you to collect customer feedback using an automated survey. After a chat session ends, customers can rate the quality of the chat interaction on a scale of 1-5. This helps you understand how well your operators are performing and identify areas for improvement in your customer support.<\/p>\n\n\n\n
8. Integration<\/h3>\n\n\n\n
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ProProfs Chat offers over 40 integrations<\/a> with various other tools, including Google Analytics, Salesforce, and more. You can integrate up to 2 other tools with the free plan. Integrations allow you to track chat metrics and provide a better customer experience by syncing your chat data with other business tools.<\/p>\n\n\n\n
<\/span>How to Add Proprofs Free Live Chat Software to Your Website<\/span><\/h2>\n\n\n\n
You can add live chat to your website<\/a> using ProProfs Chat in simple steps. Adding live chat can help you offer quick responses, engage customers proactively, and boost lead generation.<\/p>\n\n\n\n
ProProfs Chat can be added in two ways:<\/strong><\/p>\n\n\n\n