{"id":7934,"date":"2017-01-03T09:24:11","date_gmt":"2017-01-03T09:24:11","guid":{"rendered":"https:\/\/www.proprofs.com\/c\/?p=7934"},"modified":"2025-02-24T05:37:27","modified_gmt":"2025-02-24T05:37:27","slug":"employee-communication","status":"publish","type":"post","link":"https:\/\/www.proprofschat.com\/blog\/employee-communication\/","title":{"rendered":"Don\u2019t Just Talk to Your Employees \u2013 Communicate!"},"content":{"rendered":"\n<p><span style=\"font-weight: 400;\">When it comes to interacting with your employees and helping them grow as individuals in your organization, consider the following question:<\/span><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><b><i>Are you just talking to your employees or are you communicating with them?<\/i><\/b><\/p>\n<\/blockquote>\n\n\n\n<p>There\u2019s a distinct difference and you would do well to understand why one is superior to the other.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Talking_vs_Communicating\"><\/span><b>#Talking vs. Communicating<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">\u201cAlong the way, many leaders lose the fundamental principle behind communication,\u201d <\/span><a href=\"https:\/\/www.dialmycalls.com\/blog\/6-questions-that-will-help-you-determine-how-effectively-you-communicate-with-your-employees\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">explains Angela of DialMyCalls<\/span><\/a><span style=\"font-weight: 400;\">, a leading voice is SMS broadcasting. \u201cThat is, how does it differ from talking? Communication implies a two-way conversation, where both parties are given equal audience. Ask what they think as you are working through your message, and make sure that you are listening and responding appropriately.\u201d<\/span><\/p>\n\n\n\n<p>Did you catch that? There\u2019s a big difference between talking and communicating. They may seem the same from the point of delivery, but they are far from equal on the recipient\u2019s end.<\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">From his own experience, veteran college basketball coach Kevin Sutton sees a very distinct difference between the two. \u201cIn my opinion talking is defined as: the giving of information without the need of a response,\u201d <\/span><span style=\"font-weight: 400;\">h<\/span><span style=\"font-weight: 400;\">e says<\/span><span style=\"font-weight: 400;\">.&nbsp;&nbsp;\u201cWhere communication is defined as: the verbal and nonverbal exchange of information that requires a&nbsp;response.\u201d<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">When you combine these two different explanations\/definitions, a clearer picture of the value of communication (and the relative ineffectiveness of talking) begins to emerge; as well as the sudden realization you spend more time talking to your employees and less time actually communicating with them.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Tips_for_Better_Communication\"><\/span><b>#Tips for Better Communication<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">Now that you recognize the importance of communication \u2013 and how it differs from talking \u2013 you need to turn your focus towards improving your <a href=\"https:\/\/www.proprofstraining.com\/courses\/workplace-communication-skills\/\">communication skills<\/a>. For some employers, this will be easy. For others, it could be a major challenge. But, regardless of your personality type and skill set, it\u2019s something that must be tackled head-on. <\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Here are a few tips to guide you.<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li> <h3><b>Use Multiple Mediums<br><\/b><\/h3> <p>Communication can happen in a variety of formats and channels. If you\u2019re only using one medium, then you\u2019re most likely unintentionally ostracizing many of your employees and encouraging them to tune out.<\/p> <p>Think about all of the different channels that are designed to facilitate seamless <a href=\"https:\/\/www.proprofs.com\/quiz-school\/skill-assessment-test\/workplace-communication\/\">workplace communication<\/a>. There\u2019s email, phone, social media, project management apps, video chat platforms, SMS, and more. While you don\u2019t have to use all of these channels, make sure you\u2019re respecting the uniqueness of your audience and complimenting your message with some degree of variance in the delivery.<\/p> <\/li>\n\n\n\n<li> <h3><strong>Ask for Feedback<\/strong><\/h3> <p>Remember that communication requires input from both ends. If you\u2019re the only one talking or expressing opinions, then you\u2019re lecturing (not communicating).<br>In the beginning stages, trying to transition from a workplace culture where executives talk to employees (and not the other way around) can be supremely difficult. The best way to get started is to proactively create <a href=\"https:\/\/www.forbes.com\/sites\/brucekasanoff\/2014\/10\/26\/true-employee-engagement-requires-an-employee-feedback-loop\/#5b939b4fa288\"><span style=\"font-weight: 400;\">some sort of feedback loop<\/span><\/a><span style=\"font-weight: 400;\"> that lets employees know that you want their opinions. Over time, this will create a natural system where two-way communication is valued.<\/span><\/p> <\/li>\n\n\n\n<li> <h3><b>Prioritize Face-to-Face<br><\/b><\/h3> <p>The final tip is short and sweet: Prioritize face-to-face interactions. While a lot of communication can happen via other channels, there\u2019s something very intimate and human about conversing face-to-face. Make it a priority and you\u2019ll see some major changes in how your employees relate to you.<\/p> <\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Improve_Your_Communication_Skills\"><\/span><b>#Improve Your Communication Skills<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">It\u2019s vitally important that business leaders and employers understand how to effectively communicate with their employees. It\u2019s not about delivering instructions, making demands, and spending hours lecturing them on company protocols and procedures. Rather, it\u2019s about opening up a dialogue and encouraging shared ideas and opinions. Once you learn how to make communication happen, the rest will fall into place.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When it comes to interacting with your employees and helping them grow as individuals in your organization, consider the following question: Are you just talking to your employees or are you communicating with them? There\u2019s a distinct difference and you would do well to understand why one is superior to the other. #Talking vs. Communicating&#8230;<\/p>\n","protected":false},"author":11,"featured_media":34478,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[223],"tags":[],"class_list":["post-7934","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-support"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Don\u2019t Just Talk to Your Employees \u2013 Communicate! - Chat Blog<\/title>\n<meta name=\"description\" content=\"It is all about communicating with your employees the right way. 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