The Affordable Live Chat Software That's Delightfully Easy

Try it free for 15 days. No credit card required.

Monthly
YEARLY (Discounted)
Recommended
1 Operator
1 Domain
1 Year Chat History
Recommended
Everything in Essential Plus
3 Operators
3 Domains
Unlimited Chat History
Branding
Bot
Chat Routing
Supervisor Controls
Advanced Features: Files, Multiple Languages, Grammar Checks
Greetings & Announcements
Ratings & Surveys
Integrations (Wordpress, Shopify)
Recommended
Everything in Premium Plus
Advanced Bot
Unlimited Domains
Ticket Deflection with KnowledgeBase
Ticketing with Help Desk
Advanced Customizations
Custom License
API
SSO
Operator Groups
Business Hours
Advanced Integrations (CRM, HD)
White Label
Voice Assistant
Dedicated Success Manager
Onboarding & Training
Advanced Features: Enterprise Features: Custom Report, Groups

Add our White Label Package to any plan for just $300/year.
Offer improved branding & experience by removing “Powered By” links.

Compare our full set of features
Operator ?
Domain?
Chat History?
Branding?
Bot?
Advanced Bot ?
Chat Routing ?
Supervisor Controls?
Advanced Features: Files, Multiple Languages?
Greetings & Announcements?
Ratings & Surveys?
Integrations (Wordpress, Shopify) ?
Ticket Deflection with
Knowledge Base?
Voice Assistant ?
Ticketing with Help Desk ?
Advanced Customizations ?
Custom License?
API?
SSO?
Operator Groups?
Business Hours?
Advanced Integrations (CRM, HD) ?
White Label ?
Dedicated Success Manager?
Onboarding & Training?
Advanced Features: Enterprise Features: Custom Report, Groups?
ESSENTIALS
1 Operator
1 Domain
1 Year Chat History
PREMIUM
3 Operators
3 Domains
Unlimited Chat History
BUSINESS
Unlimited Operators
Unlimited Domains
Unlimited Chat History
Advanced Integrations (CRM, HD)
All Plans Include
  • Canned Responses
  • Chat Transcripts
  • Real-Time Chat
  • Real-Time Visitor Monitoring
  • Chat Window Customization
  • Multiple Chat Sessions
  • Operator/Visitor Typing Status
  • Chat Window Templates
  • Custom Chat Image

We believe software should make you happy.

Our chat software is easy to use and backed by awesome support. Call us, chat with us, use our knowledge base or open a ticket and we'll get right back to you!

You've Got Questions. We've Got Answers.


Who is an operator?

An Operator is a person who interacts with the website visitors using Live Chat.

How quickly can I support after signup?

Setting up chat is really easy with ProProfs. We walk you through it as soon as you sign up. Simply embed the Live Chat to your website and you’re good to go!

Is the chat window customizable?

Yes, the chat window can be customized thoroughly according to your needs. You can add your custom logo, change the theme, play with colors, and change the text on your chat window.

How does the 15-days money-back guarantee work?

Our 15-days money-back guarantee means in case you cancel your subscription within 15 days of signing up, you will not be charged anything as well as you’ll get your money back. We do not want your money unless you are truly happy with our product.

What types of payment methods do you accept?

Currently, we accept Visa, MasterCard, Discover, and American Express. We do not accept PayPal. For purchases over $3000, we can accept check payments with an additional processing fee of $100. Please contact [email protected] if you are interested.

How many domains can I support after signing up?

We have three plans that you can choose from - Essentials, Premium and Business. You can add Chat to only one domain in Essentials plan while the Business plan offers an unlimited number of domains.

What are the limitations of the trial period?

No, there are no limitations. You can try the Essentials and Premium plans for a 15-day trial period with full-feature support.

What happens when my operators are offline?

You control what your visitors see when your chat operators are offline. When all your chat operators are offline, you can either choose to hide chat completely or provide your visitors with the option to leave an offline message.

Can I change my plan anytime?

Absolutely! You can switch between the Essentials, Premium and Business plans anytime you want, even in the middle of your billing cycle and your remaining bill is adjusted accordingly.

How do I cancel my plan?

It's simple. Just email us at [email protected].

Do I need to give my credit card details while signing up for the trial?

No, you do not need to provide us with your credit card details when you sign up for the trial account.

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ProProfs Chat Software Reviews on Capterra
ProProfs Chat Software Reviews on FinancesOnline
ProProfs Chat Software Reviews on G2Crowd
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ProProfs Chat Software Reviews on SaasGenius
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