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Why Choose ProProfs Chat

Millions of users, 24*7 support

  • Simple to Set Up & Easy to Use Live Chat Software
    Simple to Set Up & Easy to Use

    All ProProfs products are built keeping in mind all skill levels. No download and installation required. All you have to do is copy and paste the chat code we provide where you want to install ProProfs live chat on your website and that’s it.

  • 24x7 Instant Support
    24x7, Instant Support

    We are here for help if you ever need us. Connect with our human support staff via chat, phone 24x7 or explore our huge knowledge base and help yourself with any questions you may have.

  • Live Chat Features
    Everything At One Place

    Our live chat software is a complete support tool package loaded with features to help your business create a delightful experience for all your customers. From greetings, routing to in-depth reports, we’ve covered it all.

  • ProProfs is a Complete Support Solution
    A Complete Support Solution

    Add our native tools, such as a knowledge base, help desk, survey maker and training maker to your plan and build a complete support bundle. ProProfs plays nicely with popular third-party platforms, such as CRM, email marketing, and social media. Leverage the complete solution and build experiences.

  • Live Chat Reports & Analytics
    Delightful Reports & Analytics

    Capture actionable insights such as how your operators are performing and how satisfied your customers are with your services with ProProfs Chat reports. Track individual operators or view the detailed reports dashboard to identify your star performers.

  • Trusted by Leading Brands
    Trusted by Leading Brands

    ProProfs products are loved by leading brands, such as Sony, DHL, Cisco, Dell and more. It’s because we hate customer SATISFACTION - it sets a low bar - we believe people should be DELIGHTED to use our software.

Our Delighted Customers

Charlie Hueni

VP, Purchasing & Sales, HorseSaddleShop

Anything that helps us communicate better with our customers improves our revenue.
Anything that helps us communicate better with our customers improves our revenue. The chat sessions don't necessarily end in an order, but we've found it to be a great point of contact with the customer that often leads to future communication and also boosts revenue. An added bonus is that for the international customers for whom English isn’t their first language, ProProfs Chat automatic translation is an excellent option.
Steve Donaldson

Assistant Director of Media Training IPC Training

With live chat, our guests know that we are accessible and will take care of their needs.
Our guests enjoy chatting with us using ProProfs. They often ask about - availability of rooms, amenities provided and breakfast options offered. We also provide a lot of information regarding room decor and special packages. We also provide a lot of information regarding room decor and special packages.With ProProfs Chat, our guests know that we are accessible and committed to meeting their demands.
Brett Wheeler

Chief Operating Officer, Access to Counseling Services

With ProProfs Chat, we can communicate with the overseas clients who cannot call us.
One of our favorite features about ProProfs Chat is the ability to access chat history via the user dashboard. This comes in handy when we have clients who return to chat a few days after the original conversation and are unsure of the shipping they were initially inquiring about.
Carl Powell

Director of Environmental Health and Safety, Ringling College of Art & Design

ProProfs works behind the scenes and saves me a lot of time every week
ProProfs works behind the scenes and saves me a lot of time every week. It is a cost-effective and valuable set of tools. The features in ProProfs are really easy to use. I was surprised to find that I could transfer my training presentations, set up quizzes and get access to the database so quickly.
Mitchell Bank

Founder, MilitaryCruiseDeals

With ProProfs Chat, we can communicate with the overseas clients who cannot call us.
One of our favorite features about ProProfs Chat is the ability to access chat history via the user dashboard. This comes in handy when we have clients who return to chat a few days after the original conversation and are unsure of the shipping they were initially inquiring about.
Carol Tiffany

Lazy Cloud

With live chat, our guests know that we are accessible and will take care of their needs.
Our guests enjoy chatting with us using ProProfs. They often ask about - availability of rooms, amenities provided and breakfast options offered. We also provide a lot of information regarding room decor and special packages. We also provide a lot of information regarding room decor and special packages.
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