• sony
  • dell
  • cisco
  • dhl
  • yale
  • linkedin

Design Chatbots for Every Scenario

Build custom chatbots based on your specific business needs

Increase Sales & Revenue Increase Sales & Revenue

Enable prospects to book demos instantly & boost sales.

 Qualify & Grow Leads Qualify & Grow Leads

Automate lead generation with a chatbot for your website.

Improve Support Improve Support

Provide 24x7, instant customer support with AI chatbot.

Grow Leads & Sales

Grow your sales without growing your headcount

chatbot software that can Grow Leads & Sales

Create human-like interactions that build experiences and convert. Grow leads and sales 24x7 without increasing your headcount. Chatbot customization dashboard enables you to ask users multiple choice and open response questions, which gets you qualified leads and helps you grow your sales pipeline. Instead of asking visitors to fill forms, engage them with personalized conversations that encourage them to arrive at a decision faster.

  • Qualify leads & convert
  • Human-like interactions that convert
  • Ask multiple-choice & open response questions

Automate Customer Support 24x7

AI chatbot helps support operators 24x7 & reduces tickets by 35%

Automate Customer Support 24x7

Automate your customer support processes and meet experience expectations with our simple chatbot builder software. Connect your chatbots with ProProfs Help Desk to automate ticket creation and routing to your support team. Enable seamless integration with ProProfs Knowledge Base so your chatbot can instantly present relevant help articles for your customers. AI-powered chatbots can also transfer chats to your human staff at those strategic moments.

  • Answers all routine questions
  • Delights customers & reduces tickets by 35%
  • Transfers to human or creates a ticket as needed

Easy to Create & Configure

Simple to customize as needed

ProProfs ChatBot is easy to create & configure

Easily build a chatbot from scratch with ProProfs. Simply drag and drop interactions to create a conversation flow that helps you keep customers engaged with the chatbot. Chatbot builder software allows you to make changes to the flow with absolutely no coding skills required. Preview allows you to test your chatbot software and launch it confidently for your users.

  • Drag & drop to add interactions
  • Edit with absolutely no coding skills
  • Test your chatbot before hitting go!

Customize Chatbots - Your Way

Change the workflow, look & feel, utilize branching

chatbot customization feature

Customize the look and feel of the chatbot window in seconds. Edit the existing chatbot templates and their workflow the way you want. Use branching logic to design interactions that are likely to keep your customers engaged throughout the conversation. You can even decide when to show your chatbot services offline or online or both.

  • Edit the workflow, look & feel
  • Design interactions with branching logic
  • Show bot when offline/online or both

Professionally Designed Chatbot Templates

Build a chatbot using our ready-to-use templates in minutes

No time to custom build one? No problem - pick a chatbot from our library of expert-designed, ready chatbot templates and launch one quickly. Easily edit the conversation flow based on your specific needs or build a chatbot from scratch. Our templates are designed keeping in mind various business needs, including ticket creation, lead generation, appointment booking, and more.

  • Ready-to-use chatbot templates
  • Edit, add, delete template interactions
  • No technical knowledge required
  • Lead Generation Bot
  • Sales Bot
  • Customer Service Bot

Want to grow sales or improve support 24x7 with chatbots?

Use ProProfs chatbots to delight customers & grow revenue

How to Create a Chatbot in Minutes

Easily build a chatbot & start supporting customers in minutes

How to Create a Chatbot in Minutes
How to Create a Chatbot in Minutes
How to Create a Chatbot in Minutes
  • Step 1:Choose a template or
    create from scratch
  • Step 2: Configure your interactions
  • Step 3:Preview & take live
What is a Chatbot?

What is a Chatbot?

Chatbot is artificial intelligence software that empowers you to automate human-like conversations with customers. Chatbots help users find answers to their questions faster, even in the absence of human support staff. It helps you capture qualified leads and grow your sales pipeline 24x7 without growing your sales staff.

You can create personalized interactions using a chatbot to capture visitor information instead of asking them to fill pre-chat forms. It equips you to delight customers with faster responses and automate routine tasks, such as booking an appointment, creating a ticket, capturing a lead, and more.

Live Support Software Features

Add live chat to your website for a smooth support process

  • Simple and Easy Installation Simple & Easy Installation

    No HTML or CSS required. Just copy and paste the code.

  • Anytime, Anywhere Access Anytime, Anywhere Access

    Operators can easily access chat through smartphones, tablets, or laptops.

  • Canned Responses Canned Responses

    Respond to frequently asked questions faster with canned responses.

  • Customize and Brand Customize & Brand

    Brand chat windows with your company logo and customize fonts, colors, and more.

  • Reports and Analytics Reports and Analytics

    Understand customer needs and improve operator performance with insightful reports.

  • Safe and Secure Safe & Secure

    SSL encryption. High uptime & reliability powered by servers hosted with Softlayer (IBM) in USA.


  • Everyone should give it a try!
    I love ProProfs user experience. The interface is easy to use yet packed with powerful settings.
    Daniel Stein
    Professor Daniel Stein,

    Director of Technology Initiatives, Touro College

  • Excellent Customer Service!
    ProProfs support is one of the best I have experienced. They truly care about their customers and deliver resolutions fast.
    Bill Wisell
    Bill Wisell,

    Health Licensing Coordinator, Nebraska Department of Human and Health Services

  • ProProfs Chat Software Reviews on Capterra
  • ProProfs Chat Software Reviews on FinancesOnline
  • ProProfs Chat Software Reviews on G2Crowd
  • ProProfs Chat Software Reviews on GetApp
  • ProProfs Chat Software Reviews on SaasGenius

Do You Want More Sales & Better Support?

Grow leads and sales & build better support experiences with chatbots

Sign Up Free
Live Support