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Create human-like interactions that build experiences and convert. Grow leads and sales 24x7 without increasing your headcount. Chatbot customization dashboard enables you to ask users multiple choice and open response questions, which gets you qualified leads and helps you grow your sales pipeline. Instead of asking visitors to fill forms, engage them with personalized conversations that encourage them to arrive at a decision faster.
Automate your customer support processes and meet experience expectations with our simple chatbot builder software. Connect your chatbots with ProProfs Help Desk to automate ticket creation and routing to your support team. Enable seamless integration with ProProfs Knowledge Base so your chatbot can instantly present relevant help articles for your customers. AI-powered chatbots can also transfer chats to your human staff at those strategic moments.
Easily build a chatbot from scratch with ProProfs. Simply drag and drop interactions to create a conversation flow that helps you keep customers engaged with the chatbot. Chatbot builder software allows you to make changes to the flow with absolutely no coding skills required. Preview allows you to test your chatbot software and launch it confidently for your users.
Customize the look and feel of the chatbot window in seconds. Edit the existing chatbot templates and their workflow the way you want. Use branching logic to design interactions that are likely to keep your customers engaged throughout the conversation. You can even decide when to show your chatbot services offline or online or both.
No time to custom build one? No problem - pick a chatbot from our library of expert-designed, ready chatbot templates and launch one quickly. Easily edit the conversation flow based on your specific needs or build a chatbot from scratch. Our templates are designed keeping in mind various business needs, including ticket creation, lead generation, appointment booking, and more.
Chatbot is artificial intelligence software that empowers you to automate human-like conversations with customers. Chatbots help users find answers to their questions faster, even in the absence of human support staff. It helps you capture qualified leads and grow your sales pipeline 24x7 without growing your sales staff.
You can create personalized interactions using a chatbot to capture visitor information instead of asking them to fill pre-chat forms. It equips you to delight customers with faster responses and automate routine tasks, such as booking an appointment, creating a ticket, capturing a lead, and more.
No HTML or CSS required. Just copy and paste the code.
Operators can easily access chat through smartphones, tablets, or laptops.
Respond to frequently asked questions faster with canned responses.
Brand chat windows with your company logo and customize fonts, colors, and more.
Understand customer needs and improve operator performance with insightful reports.
SSL encryption. High uptime & reliability powered by servers hosted with SoftLayer (IBM) in USA.
Yes, you can reduce the workload of your live chat operators/customer service personnel by deploying our rule-based chatbots.
These automated chatbots deliver 24x7 customer support by addressing common customer queries. You can also enable self-help with knowledge base integration to see a sharp decline in your tickets.
With ProProfs’ chatbot, you can automate the booking of sales calls for your website visitors. Our sales booking template lets visitors quickly view the available time slots and book a sales call at the most preferable time.
ProProfs Chat can seamlessly integrate with different platforms such as CRM, CMS, Ecommerce, Help Desk, Analytics, and Social Media. Besides that, API support lets you integrate live chat features with other third-party applications.
Yes, our chatbots can be white-labeled based on your company’s look and feel. You can modify the chat window, edit the chatbot templates, design workflows, and much more.
With ProProfs Chat, you can speak to your customers in over 60 languages. The ‘Language’ section lets you customize all the language settings for live chat. You can add different languages and write your own text for pre-chat, post-chat, and offline messages.
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