Chatbot Builder Software to Automate Service & Delight Customers

Easily build chatbots that grow leads & sales, book appointments & automate support

  • Grow sales & leads
  • Automate customer support 24x7
  • Easy to create & configure
  • Customize chatbots - your way
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Design Chatbots for Any Scenario

Build custom chatbots based on your specific business needs

Create Your First Chatbot

Grow Leads & Sales

Grow your sales without growing your headcount

Create human-like interactions that build experiences and convert. Grow leads and sales 24x7 without increasing your headcount. Chatbot customization dashboard enables you to ask users multiple choice and open response questions, which gets you qualified leads and helps you grow your sales pipeline. Instead of asking visitors to fill forms, engage them with personalized conversations that encourage them to arrive at a decision faster.

  • Qualify leads & convert
  • Human-like interactions that convert
  • Ask multiple-choice & open response questions
chatbot software that can Grow Leads & Sales

Automate Customer Support 24x7

AI chatbot software helps support operators 24x7 & reduces tickets by 35%

Automate your customer support processes and meet experience expectations with our simple chatbot builder software. Connect your chatbots with ProProfs Help Desk to automate ticket creation and routing to your support team. Enable seamless integration with ProProfs Knowledge Base so your chatbot can instantly present relevant help articles for your customers. AI-powered chatbots can also transfer chats to your human staff at those strategic moments.

  • Answers all routine questions
  • Delights customers & reduces tickets by 35%
  • Transfers to human or creates a ticket as needed

Easily Create Your Custom Chatbot

Simple to customize as needed

Easily build a chatbot from scratch with ProProfs. Simply drag and drop interactions to create a conversation flow that helps you keep customers engaged with the chatbot. Chatbot builder software allows you to make changes to the flow with absolutely no coding skills required. Preview allows you to test your chatbot software and launch it confidently for your users.

  • Drag & drop to add interactions
  • Edit with absolutely no coding skills
  • Test your chatbot before hitting go!

Customize Chatbots - Your Way

Change the workflow, look & feel, utilize branching

Customize the look and feel of the chatbot window in seconds. Edit the existing chatbot templates and their workflow the way you want. Use branching logic to design interactions that are likely to keep your customers engaged throughout the conversation. You can even decide when to show your chatbot services offline or online or both.

  • Edit the workflow, look & feel
  • Design interactions with branching logic
  • Show bot when offline/online or both

Professionally Designed Chatbot Templates

Build a chatbot using our ready-to-use templates in minutes

No time to custom build one? No problem - pick a chatbot from our library of expert-designed, ready chatbot templates and launch one quickly. Easily edit the conversation flow based on your specific needs or build a chatbot from scratch. Our templates are designed keeping in mind various business needs, including ticket creation, lead generation, appointment booking, and more.

  • Ready-to-use chatbot templates
  • Edit, add, delete template interactions
  • No technical knowledge required
Explore Chatbot Templates

How to Create a Chatbot in Minutes

Easily build a chatbot & start supporting customers in minutes

Step 1:Choose a template or create from scratch
Step 2:Configure your interactions
Step 3:Preview & take live
Choose a template or create from scratch
Configure your interactions
Preview & take live
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What is a Chatbot?

Chatbot is artificial intelligence software that empowers you to automate human-like conversations with customers. Chatbots help users find answers to their questions faster, even in the absence of human support staff. It helps you capture qualified leads and grow your sales pipeline 24x7 without growing your sales staff.

You can create personalized interactions using a chatbot to capture visitor information instead of asking them to fill pre-chat forms. It equips you to delight customers with faster responses and automate routine tasks, such as booking an appointment, creating a ticket, capturing a lead, and more.

Everything You Need for Live Chat Support

Simple and Easy Installation
Simple & Easy Installation

No HTML or CSS required. Just copy and paste the code.

Anytime, Anywhere Access
Anytime, Anywhere Access

Operators can easily access chat through smartphones, tablets, or laptops.

Canned Responses
Canned Responses

Respond to frequently asked questions faster with canned responses.

Customize and Brand
Customize & Brand

Brand chat windows with your company logo and customize fonts, colors, and more.

Reports and Analytics
Reports and Analytics

Understand customer needs and improve operator performance with insightful reports.

Safe and Secure
Safe & Secure

SSL encryption. High uptime & reliability powered by servers hosted with SoftLayer (IBM) in USA.

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ProProfs Is a Recognized Leader in Customer Support

Press & Ratings

ProProfs Chat Software Reviews on Capterra
ProProfs Chat Software Reviews on FinancesOnline
ProProfs Chat Software Reviews on G2Crowd
ProProfs Chat Software Reviews on GetApp
ProProfs Chat Software Reviews on SaasGenius

Say Yes to Automation with ProProfs ChatBot!

Provide instant support 24x7 with chatbots

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