Customer Support

Popular Articles

How to Handle Multiple Chats at the Same Time
How to Handle Multiple Chats at the Same Time
What Is Multi Channel Customer Service and Why It Is Important
What Is Multi Channel Customer Service and Why It Is Important
17 Live Chat Best Practices For Sales & Customer Support
17 Live Chat Best Practices For Sales & Customer Support
A Quick Guide on What is a Chatbot & How it Works
A Quick Guide on What is a Chatbot & How it Works
How to Handle Multiple Customers at the Same Time
How to Handle Multiple Customers at the Same Time
How to Boost Customer Engagement Using Live Chat
How to Boost Customer Engagement Using Live Chat
How to Add Live Chat on Your WordPress Website
How to Add Live Chat on Your WordPress Website
How Does Live Chat Work?
How Does Live Chat Work?
5 Benefits of MS Dynamics 365 CRM & Live Chat Integration
5 Benefits of MS Dynamics 365 CRM & Live Chat Integration
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How to Use Live Chat Software for Lead Generation

How to Use Live Chat Software for Lead Generation

Do you often worry and feel confused about why you aren’t getting leads for your business? Well, this is something that can happen to a lot of business owners, even those who’ve been in the market for a decade or more. To generate more leads is a challenge for many, but only a few overcome...
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The Best Customer Service Chatbots – Unlocking the Ultimate User Experience!

The Best Customer Service Chatbots – Unlocking the Ultimate User Experience!

Are you looking for a way to improve customer service in your business? Does your business miss important customer messages when your support team isn’t available? Do customers often complain about slow response times? Well, if that’s the case- a chatbot is the solution! Chatbots have helped businesses automate customer service operations, reduce wait times, improve...
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A Detailed Guide To Types Of Chatbot And Why You Must Have Them Today!

A Detailed Guide To Types Of Chatbot And Why You Must Have Them Today!

Modern buyers don’t like hustling around for answers. They want information instantly, or they switch to the competition.  You may have a help desk ticketing system in place, but let’s face it – emails can be a bit slow when it comes to addressing customer inquiries. Anything that requires a human interface automatically becomes time-consuming....
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Zendesk vs LiveChat: Which One Suits Your Business the Best

Zendesk vs LiveChat: Which One Suits Your Business the Best

Customer engagement is already the top priority when scaling your business. Businesses often use chat support tools like Zendesk and LiveChat to offer the maximum impulse in customer interaction. But the most challenging part is to choose between both. While we understand your dilemma, a feature-by-feature comparison is hard to find. Thus, this article will...
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12 Best Live Chat Software/Apps for E-Commerce in 2023

12 Best Live Chat Software/Apps for E-Commerce in 2023

Let’s say you put your heart and soul into designing the best online store. Filled it up with the best products, improved navigation, and simplified the checkout process.   But still, visitors don’t convert into customers. The sad eCommerce nightmare! If you are sailing in the same boat, the best live chat software for eCommerce can...
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10 Best WooCommerce Chatbot Plugins for 2023 [Compared]

10 Best WooCommerce Chatbot Plugins for 2023 [Compared]

Picture this. You’ve established your online store using WooCommerce. Your products are ready to sell. You see visitors coming to your site regularly. But there’s a hitch. Visitors are coming to your site and bouncing off after some time. Why is that? Do they need help to find what they are looking for? Do they...
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Chatbot Welcome Messages: Purpose, Best Practices, & More

Chatbot Welcome Messages: Purpose, Best Practices, & More

We all know the standard welcome message: “Hello, how are you? Welcome to our website.” But what if your website had a chatbot that could engage with visitors more interestingly? Your chatbot welcome message is an opportunity that holds power to set the flow of the conversation. It is a customer’s first impression of your...
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10 Crisp Chat Alternatives for Enhanced Customer Support in 2023

10 Crisp Chat Alternatives for Enhanced Customer Support in 2023

Crisp chat is a popular live chat tool that offers a visually-appealing interface and excellent support solutions. But despite its promising capabilities, why are businesses looking for Crisp chat alternatives? Crisp chat is a great platform with good agent collaboration and live chat support, but it fails to scale as your business grows. Also, its...
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Top 10 Gorgias Chat Alternatives to Improve Customer Interactions

Top 10 Gorgias Chat Alternatives to Improve Customer Interactions

What does it take to make every customer interaction count? Responding at lightning speed? Personalizing their experiences? Reaching out to customers on their preferred channel? Well, it’s a concoction of all three and more! No wonder that live chat fast is the preferred mode of communication by any booming business today. Gorgias chat is a...
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Best Live Chat Software for Websites: Our 20 Favorite Tools

Best Live Chat Software for Websites: Our 20 Favorite Tools

In today’s digital age, providing excellent customer service is vital for any business to succeed. One of the most effective ways to do this is through live chat. Here Are Our Top Live Chat Software Options From the Lot: ProProfs Chat: The best live chat and lead generation software Zendesk: Comprehensive customer service tool with...
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17 Best Shopify Live Chat Apps for your Business

17 Best Shopify Live Chat Apps for your Business

Your customers know the perks of online shopping but want personalized interactions with the experience. When they visit your site and encounter any problem, they need instant responses to their queries. And if their queries aren’t resolved on time, chances are they will leave. Shopify live chat apps can help you engage your customers by...
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