Live Chat Software That Will Delight Your Customers

sony
dell
cisco
dhl
yale
linkedin

Delight Visitors With Instant Help

Resolve issues faster using live chat support software

Our live help software helps your operators reach customers instantly. With live chat, operators can view what visitor is typing to respond faster and even transfer chat to other members for faster resolution. Operators can use features, such as canned responses in live support software to offer real-time quality answers. You can also add self-help articles in chat widget for instant help.

  • Easily transfer chats

  • Answer faster with canned responses

  • Anticipate customer questions

  • Add self-help articles

Easily transfer chats arrow
Answer faster with canned responses arrow
Anticipate customer questions arrow
Add self-help articles arrow
Add self-help articles

Engage Your Customers Proactively

Make product announcements & send personalized greetings to encourage engagement
with live chat software

Enhance user experience with our proactive live chat software. Welcome visitors with chat invitation pop-ups or customized operator greetings to boost engagement. Add announcements to notify website visitors about upcoming products, features, and service updates using our live support chat for the website.

  • Set chat invitation pop-up

  • Set individual operator greetings

  • Add announcement

  • Send personalized greetings

Set chat invitation pop-up arrow
Set individual operator greetings arrow
Add announcement arrow
Employee & Office Policies
Send personalized greetings arrow
Add self-help articles

Manage Multiple Channels & Domains

Connect with prospects & customers wherever they are

Manage Multiple Channels & Domains

Bring all your chat and messaging communications in one place and avoid wasting time switching between apps. Respond to messages received via social media from within your ProProfs Chat dashboard and never miss a customer support request again. Easily add live chat to multiple domains and customize your chat widget to blend it well with different sites. Connect with your favorite CRM tool to store all chat history and lead information in one place.

  • Manage multiple channels in one place
  • Respond to chats from social media
  • Add live chat to multiple domains
  • Integrate with leading CRM systems

Close Sales Faster

Initiate conversations & identify new sales opportunities

Install our online live chat solution to monitor visitors on key pages to personalize their journey with your brand. Configure chat routing rules in pre-chat form to automatically connect visitors to right departments. Store potential leads to your favorite CRM platforms like Microsoft Dynamics, Salesforce, and more, and enable your sales team to close more sales faster with our live chat support software.

  • Monitor visitors on key pages
  • Set chat routing conditions
  • Capture visitor details with pre-chat form
  • Store leads in your favorite CRM

Chatbots for 24/7 Automation

Easily build chatbots that grow leads & sales, book appointments & automate support

Automate Customer Support 24x7 Chatbot to Automate Support

AI chatbot helps support operators 24x7 & reduces tickets by 35%

Grow Sales & Leads Grow Sales & Leads

Create human-like interactions that build experiences and convert.

Easy to Create & Configure Build ChatBots In Minutes

Make changes to the flow with absolutely no coding skills required.

Delightful Reports & Analytics

Measure customer happiness, operator performance, & identify issues before they surface

Track unlimited chat data with access to in-depth reports and analytics with our live chat customer service software. Using our customer service platform, admins can access the supervisor dashboard to monitor individual operator performance and customer ratings. Analyze summary reports to track total chats, rated chats, missed chats, response time and more. Integrate Google Analytics with live chat software to monitor leads goal data and website traffic.

  • Access supervisor dashboard
  • Monitor summary report
  • Track customer ratings
  • Check operator performance reports

50+ Powerful Integrations

Connect ProProfs Chat software with your favorite apps & meet your customer service goals

ProProfs plays seamlessly with others. Sync our customer service platform with your favorite tools and platforms. With 50+ integrations, we help you add our free live chat software to famous eCommerce and CMS platforms to offer instant support. Create a support bundle with our native apps like ProProfs Knowledge Base, ProProfs Help Desk, ProProfs Survey Maker, and ProProfs Training Maker to improve customer service experience ten-folds.

  • Create your support bundle
  • Update email marketing contact list
  • Add chat to your eCommerce platform
  • Offer instant help at CMS platform
Get Started - It's FreeGet a Demo

We believe software should make you happy.

Our chat software is easy to use and backed by awesome support. Call us, chat with us, use our knowledge base or open a ticket and we'll get right back to you!

Join Millions of Delighted Customers

Live Chat Customers Live Chat Customers
Get Started - It's Free Get a Demo

ProProfs is a Recognized Leader in Customer Support

Press & Ratings

ProProfs Chat Software Reviews on Capterra
ProProfs Chat Software Reviews on FinancesOnline
ProProfs Chat Software Reviews on G2Crowd
ProProfs Chat Software Reviews on GetApp
ProProfs Chat Software Reviews on SaasGenius

Deliver 24/7 Delightful Support & Improve Sales 200%

Get Started Free

tick Created with Sketch. No credit card required.

Sign Up Free
Live Support