Live Chat Use Cases

Use one live chat software for different business purposes

ProProfs Live Chat aims to build more than a delightful customer service experience. There are various live chat use cases that will help your business boost lead generation, know customers better, connect with your website visitors anytime, anywhere, and build seamless support experience on your website. Our live chat software is easy to integrate with your website and easy to use as well. You will enjoy the competitive edge it brings to your business and witness your business grow rapidly.

Live Chat NPS Survey

Reach out to your visitors once a chat is completed and measure their brand loyalty with an NPS Survey form. It will help you improve customer service.

Live Chat Online Survey

Get to know your customers by implementing the use of online surveys with your live chat software. Your operators can get to know their needs and provide support accordingly.

Live Chat Lead Generation

Generate more leads for your business, engage proactively, and walk them through the sales funnel with a competitive live chat software.

Live Chat Mobile App

Help your operators reach out to website visitors no matter where they are. The live chat tool allows them to never miss a lead and keep all your visitors delighted.

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Live Chat Use Cases

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