Capture qualified leads in real-time with our live chat software for your eCommerce business. Set offline messages to capture leads in the absence of your operators. Add customized pre-chat form to capture leads before a chat begins. Make use of ready chatbots to automate support and capture leads and auto-push them to your CRM.
Offer proactive engagement to your buyers with our live chat for eCommerce stores. Announce the latest sales, discounts, and product updates to visitors landing on your eCommerce store. Use chat greetings to create personalized welcome messages that encourage visitors to have a conversation with you. Create and display engaging product suggestions for your returning website visitors.
Display awesome discounts & sales using our live chat software for eCommerce websites.
Capture leads & streamline support queue for different departments with our Chatbot.
Identify your eCommerce business buyers by tracking visitor activities in real-time & boost sales.
Send personalized messages to visitors based ontheir browsing activities on your eCommerce website.
Track how your operators handle inquisitive buyers & whether they answer their questions successfully.
Integrate our live chat for retail with your favorite support, CRM & email marketing tools.
Integrate your favorite tools with ProProfs Chat in minutes. You can create a support bundle by integrating live chat with Knowledge Base, Help Desk, and others for free. Connect popular email marketing tools, such as MailChimp, ActiveCampaign, and others to create stunning marketing campaigns. You can also integrate it with your favorite CRM to capture leads and store customer details.
Help your eCommerce business avoid cart abandonment by offering 24x7 support to customers with eCommerce live chat software. Display page-related FAQs in the chat widget and answer incoming frequently asked questions. Employ our chatbot feature to capture support requests and route them to the right departments for faster resolution. Use our live chat mobile app & help operators offer anytime, anywhere support.
Get hold of powerful customization features that complement your unique brand and help you personalize interactions at scale. With ProProfs Chat, you can customize your chat window, pre-chat forms, customer greetings, notifications, and more. Develop powerful chatbots to boost lead generation and assist customers 24x7. Supercharge your workflows and bring all your data to one place with over 200+ integrations.
Add live chat to your eCommerce store to create a seamless checkout process and experience for your customers. Access the tools to monitor visitor’s browsing patterns and how far they are from finishing their purchase. This will help you identify if they’ve hit a hard spot and connect with them proactively for support. You can also suggest product recommendations via our live chat for eCommerce stores.
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