Why Use ProProfs as Your Live Chat Software for Sales?

Engage buyers at each stage & convert them into revenue opportunities
Never Miss a Sales Opportunity

Use features like offline messages or chatbots to capture every incoming sales opportunity for your business.

Increase Customer Acquisition

Connect in real-time with your prospects with live chat for sales and increase customer acquisition opportunities.

Automate Lead Generation

Capture leads with AI-chatbot even in your operator’s absence and store them to your favorite CRM.

Identify Upsell & Cross-sell Opportunities

Spot the right product suggestions and recommend them during ongoing conversations to sales.

Spot Your Top Sales Team Performers

Track in-depth reports and analytics to identify your top performers in the sales team.

Avoid Cart Abandonment

Identify customer pain points by tracking their browsing patterns and offer a solution in real-time.

Capture Leads 24x7 with Chatbot

Build human-like conversations that convert

Create human-like interactions that help you convert leads into sales with ProProfs ChatBot. Implement our ready-to-use bots and qualify leads and grow sales. Create customized responses that enable you to build personalized experiences that encourage customers to arrive at a decision faster.

  • tick ProProfs chat tick Grow lead generation
  • tick ProProfs chat tick 24x7 Ready-to-use bot templates
  • tick ProProfs chat tick Customizable responses
capture lead 24/7 with proprofs chatbot

Increase Customer Awareness Proactively

Help your prospects learn about upcoming deals & offers
Help customer to learn more about upcoming deal and offer using proactive live chat

Easily build awareness about your upcoming product deals and offers with ProProfs Live Chat for sales. Broadcast latest deals, upgrades, and sales to boost engagement and conversion possibilities with the announcements feature. Trigger proactive chats with targeted greetings messages using live chat for sales software. You can even display popular products as recommendations with a strong call to action to drive people into making a decision.

  • tick ProProfs chat tick Annonce latest deals & sales
  • tick ProProfs chat tick Trigger proactive chats
  • tick ProProfs chat tick Display product recommendations

Sales Chat Software Features

Use a webchat for sales process & increase your online revenue

Announce latest sales, discounts or deals on your website & identify upsell opportunities.

Track each website visitor on your website to understand their purchase intent.


Capture potential sales opportunities 24x7 using live chat for sales software.

Send proactive welcome messages to website visitors & engage instantly.

Monitor how your sales team members are performing during each chat conversation.

Anytime, Anywhere Access

Address sales queries with ProProfs Chat mobile app no matter where you are.

See All Features

Build Your Online Brand

Give your chat widget a personalized look & feel to attract buyers

Customize the look and feel of your sales chat software to attract the right buyers in real-time. Add your company logo and edit your chat widget colors keeping your website page design in mind. You can also white-label the chat window to add company authorization. What’s more, our live chat for sales software allows you to customize chat widget themes according to every page on your website.

  • tick ProProfs chat tick Add brand logo & colors
  • tick ProProfs chat tick White-label chat window
  • tick ProProfs chat tick Customize theme for every page

Close More Sales

Identify upsell opportunities & convert them into sales

Spot out some of the best upsell opportunities for your online business and convert them in real-time with our live chat software for sales. Monitor what your visitors are viewing during their website session and trigger a chat message accordingly. Set routing conditions in your pre-chat form to help buyers reach the correct department. Later on, store the captured leads in your CRM and nurture them into sales.

  • tick ProProfs chat tick Monitor what your visitors are viewing
  • tick ProProfs chat tick Set the correct routing conditions
  • tick ProProfs chat tick Store & nurture leads in CRM

Connect Our Live Chat With Favorite Sales Tools

Create your sales bundle with our live chat software

Pull new contacts from pre-chat form & grow your email list with MailChimp integration.

Microsoft Dynamics

Capture, store, & nurture your leads in your Microsoft Dynamics CRM integration.

Google Analytics

Monitor potential sales opportunities & track lead generation goals in GA.

View All Integrations

Avoid Cart Abandonment

Identify buyer’s pain points, resolve them in real time & avoid cart abandonment

Help your online business avoid cart abandonment with sales live chat software. Make your support services available 24x7 to never miss out on a support opportunity. With round-the-clock monitoring, you can recognize frequent abandonment patterns and send customized greetings messages at the checkout page. This will help you target buyers with their specific pain points and avoid cart abandonment.

  • tick ProProfs chat tick Be 24x7 available
  • tick ProProfs chat tick Identify buyer’s browsing pattern in real-time
  • tick ProProfs chat tick Send custom greetings at checkout page
Lower cart abandonment using proprofs live chat

Improve Your Sales Process with Smart Reports

Get access to in-depth reports & track every sales operator’s performance

Track every lead and conversion opportunity with a live sales chat for your website. Detailed chat transcripts will help you identify where your operators lost the sale or what worked for them for successful conversion. Our live chat for sales also helps you monitor your top sales team performers. In-depth reports also help you identify the knowledge gap in sales operators and train them efficiently.

  • tick ProProfs chat tick Study chat transcripts
  • tick ProProfs chat tick Track top sales team performers
  • tick ProProfs chat tick Identify knowledge gap


  • Anything that helps us communicate better with our customers improves our revenue.
    Anything that helps us communicate better with our customers improves our revenue. The bonus feature is that for the international customers for whom English isn’t their first language, ProProfs' automatic translation is an excellent option.
    Charlie Hueni
    Charlie Hueni,

    Vice President, Purchasing & Sales, HorseSaddleShop

  • With ProProfs Chat, we can communicate with overseas clients who cannot call us.
    One of our favorite features about ProProfs Chat is the ability to access chat history via the user dashboard. This comes in handy when we have clients who return to chat a few days after the original conversation and are unsure of the cruise they were initially inquiring about.
    Mitchell Bank
    Mitchell Bank,

    Founder, MilitaryCruiseDeals

  • With live chat, our guests know that we are accessible and will take care of their needs.
    Our guests enjoy chatting with us using ProProfs. They often ask about - availability of rooms, amenities provided and breakfast options offered. We also provide a lot of information regarding room decor and special packages. We also provide a lot of information regarding room decor and special packages.
    Carol Tiffany
    Carol Tiffany,

    Owner, Lazy Cloud

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ProProfs Is a Recognized Leader in Customer Support

Press & Ratings

ProProfs Chat Software Reviews on Capterra
ProProfs Chat Software Reviews on FinancesOnline
ProProfs Chat Software Reviews on G2Crowd
ProProfs Chat Software Reviews on GetApp
ProProfs Chat Software Reviews on SaasGenius

Grow Sales by Up to 200% with ProProfs Chat

Sign up for ProProfs Chat to identify opportunities & grow sales
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