sony
dell
cisco
dhl
yale
linkedin

Why Use ProProfs as Your Live Chat Software for Sales?

Engage buyers at each stage & convert them into revenue opportunities

Never Miss a Sales Opportunity
Use features like offline messages or chatbots to capture every incoming sales opportunity for your business.
Increase Customer Acquisition
Connect in real-time with your prospects with live chat for sales and increase customer acquisition opportunities.
Automate Lead Generation
Capture leads with AI-chatbot even in your operator’s absence and store them to your favorite CRM.
Identify Upsell & Cross-sell Opportunities
Spot the right product suggestions and recommend them during ongoing conversations to sales.
Spot Your Top Sales Team Performers
Track in-depth reports and analytics to identify your top performers in the sales team.
Avoid Cart Abandonment
Identify customer pain points by tracking their browsing patterns and offer a solution in real-time.

Capture Leads 24x7 with Chatbot

Build human-like conversations that convert

capture lead 24/7 with proprofs chatbot

Create human-like interactions that help you convert leads into sales with ProProfs ChatBot. Implement our ready-to-use bots and qualify leads and grow sales. Create customized responses that enable you to build personalized experiences that encourage customers to arrive at a decision faster.

  • Grow lead generation
  • 24x7 Ready-to-use bot templates
  • Customizable responses

Increase Customer Awareness Proactively

Help your prospects learn about upcoming deals & offers

Help customer to learn more about upcoming deal and offer using proactive live chat

Easily build awareness about your upcoming product deals and offers with ProProfs Live Chat for sales. Broadcast latest deals, upgrades, and sales to boost engagement and conversion possibilities with the announcements feature. Trigger proactive chats with targeted greetings messages using live chat for sales software. You can even display popular products as recommendations with a strong call to action to drive people into making a decision.

  • Annonce latest deals & sales
  • Trigger proactive chats
  • Display product recommendations

Sales Chat Software Features

Use a webchat for sales process & increase your online revenue

  • Announcements

    Announce latest sales, discounts or deals on your website & identify upsell opportunities.

  • Visitor Monitoring

    Track each website visitor on your website to understand their purchase intent.

  • ChatBot

    Capture potential sales opportunities 24x7 using live chat for sales software.

  • Chat Greetings

    Send proactive welcome messages to website visitors & engage instantly.

  • Reports & Analytics

    Monitor how your sales team members are performing during each chat conversation.

  • Anytime, Anywhere Access

    Address sales queries with ProProfs Chat mobile app no matter where you are.

Build Your Online Brand

Give your chat widget a personalized look & feel to attract buyers

Customize the look and feel of your sales chat software to attract the right buyers in real-time. Add your company logo and edit your chat widget colors keeping your website page design in mind. You can also white-label the chat window to add company authorization. What’s more, our live chat for sales software allows you to customize chat widget themes according to every page on your website.

  • Add brand logo & colors
  • White-label chat window
  • Customize theme for every page

Close More Sales

Identify upsell opportunities & convert them into sales

Spot out some of the best upsell opportunities for your online business and convert them in real-time with our live chat software for sales. Monitor what your visitors are viewing during their website session and trigger a chat message accordingly. Set routing conditions in your pre-chat form to help buyers reach the correct department. Later on, store the captured leads in your CRM and nurture them into sales.

  • Monitor what your visitors are viewing
  • Set the correct routing conditions
  • Store & nurture leads in CRM

Connect Our Live Chat With Favorite Sales Tools

Create your sales bundle with our live chat software

MailChimp
MailChimp

Pull new contacts from pre-chat form & grow your email list with MailChimp integration.

Microsoft Dynamics
Microsoft Dynamics

Capture, store, & nurture your leads in your Microsoft Dynamics CRM integration.

Google Analytics
Google Analytics

Monitor potential sales opportunities & track lead generation goals in GA.

Avoid Cart Abandonment

Identify buyer’s pain points, resolve them in real time & avoid cart abandonment

Lower cart abandonment using proprofs live chat

Help your online business avoid cart abandonment with sales live chat software. Make your support services available 24x7 to never miss out on a support opportunity. With round-the-clock monitoring, you can recognize frequent abandonment patterns and send customized greetings messages at the checkout page. This will help you target buyers with their specific pain points and avoid cart abandonment.

  • Be 24x7 available
  • Identify buyer’s browsing pattern in real-time
  • Send custom greetings at checkout page

Improve Your Sales Process with Smart Reports

Get access to in-depth reports & track every sales operator’s performance

Track every lead and conversion opportunity with a live sales chat for your website. Detailed chat transcripts will help you identify where your operators lost the sale or what worked for them for successful conversion. Our live chat for sales also helps you monitor your top sales team performers. In-depth reports also help you identify the knowledge gap in sales operators and train them efficiently.

  • Study chat transcripts
  • Track top sales team performers
  • Identify knowledge gap

Testimonials

  • Everyone should give it a try!
    I love ProProfs user experience. The interface is easy to use yet packed with powerful settings.
    Daniel Stein
    Professor Daniel Stein,

    Director of Technology Initiatives, Touro College

  • Excellent Customer Service!
    ProProfs support is one of the best I have experienced. They truly care about their customers and deliver resolutions fast.
    Bill Wisell
    Bill Wisell,

    Health Licensing Coordinator, Nebraska Department of Human and Health Services

Try it Free Get a Demo

Awards & Press

Winner: Best eLearning Software for Employee Training, Hermes Creative Awards
Winner: Best eLearning Software for Employee Training, Hermes Creative Awards
Winner: Bronze Stevie, American Business Awards
Winner: Bronze Stevie, American Business Awards
Winner: Great User Experience, FinancesOnline.com
Winner: Great User Experience, FinancesOnline.com
Winner: Gold, Brandon Hall Excellence Awards
Winner: Gold, Brandon Hall Excellence Awards
Winner: Best Corporate Training Software, MarCom Awards
Winner: Best Corporate Training Software, MarCom Awards
Ranked: Top 20 Health & Safety Training Companies, Training Industry
Ranked: Top 20 Health & Safety Training Companies, Training Industry
Ranked: Top 20 Learning Management System (LMS) Products, 2020 by Crozdesk
Ranked: Top 20 Learning Management System (LMS) Products, 2020 by Crozdesk
Top 11 Online Training Software for 2020 by Softwareworld
Top 11 Online Training Software for 2020 by Softwareworld
ProProfs Chat Software Reviews on Capterra
ProProfs Chat Software Reviews on FinancesOnline
ProProfs Chat Software Reviews on G2Crowd
ProProfs Chat Software Reviews on GetApp
ProProfs Chat Software Reviews on SaasGenius

Try ProProfs Chat for Free

Provide a complete sales chat software to your team to capture, nurture and convert leads in real time.

Sign Up Free
Live Support