Use features like offline messages or chatbots to capture every incoming sales opportunity for your business.
Connect in real-time with your prospects with live chat for sales and increase customer acquisition opportunities.
Capture leads with AI-chatbot even in your operator’s absence and store them to your favorite CRM.
Spot the right product suggestions and recommend them during ongoing conversations to sales.
Track in-depth reports and analytics to identify your top performers in the sales team.
Identify customer pain points by tracking their browsing patterns and offer a solution in real-time.
Create human-like interactions that help you convert leads into sales with ProProfs ChatBot. Implement our ready-to-use bots and qualify leads and grow sales. Create customized responses that enable you to build personalized experiences that encourage customers to arrive at a decision faster.
Easily build awareness about your upcoming product deals and offers with ProProfs Live Chat for sales. Broadcast latest deals, upgrades, and sales to boost engagement and conversion possibilities with the announcements feature. Trigger proactive chats with targeted greetings messages using live chat for sales software. You can even display popular products as recommendations with a strong call to action to drive people into making a decision.
Announce latest sales, discounts or deals on your website & identify upsell opportunities.
Track each website visitor on your website to understand their purchase intent.
Capture potential sales opportunities 24x7 using live chat for sales software.
Send proactive welcome messages to website visitors & engage instantly.
Monitor how your sales team members are performing during each chat conversation.
Address sales queries with ProProfs Chat mobile app no matter where you are.
Customize the look and feel of your sales chat software to attract the right buyers in real-time. Add your company logo and edit your chat widget colors keeping your website page design in mind. You can also white-label the chat window to add company authorization. What’s more, our live chat for sales software allows you to customize chat widget themes according to every page on your website.
Spot out some of the best upsell opportunities for your online business and convert them in real-time with our live chat software for sales. Monitor what your visitors are viewing during their website session and trigger a chat message accordingly. Set routing conditions in your pre-chat form to help buyers reach the correct department. Later on, store the captured leads in your CRM and nurture them into sales.
Help your online business avoid cart abandonment with sales live chat software. Make your support services available 24x7 to never miss out on a support opportunity. With round-the-clock monitoring, you can recognize frequent abandonment patterns and send customized greetings messages at the checkout page. This will help you target buyers with their specific pain points and avoid cart abandonment.
Track every lead and conversion opportunity with a live sales chat for your website. Detailed chat transcripts will help you identify where your operators lost the sale or what worked for them for successful conversion. Our live chat for sales also helps you monitor your top sales team performers. In-depth reports also help you identify the knowledge gap in sales operators and train them efficiently.
Anything that helps us communicate better with our customers improves our revenue. The bonus feature is that for the international customers for whom English isn’t their first language, ProProfs' automatic translation is an excellent option.
Vice President, Purchasing & Sales, HorseSaddleShop
One of our favorite features about ProProfs Chat is the ability to access chat history via the user dashboard. This comes in handy when we have clients who return to chat a few days after the original conversation and are unsure of the cruise they were initially inquiring about.
Our guests enjoy chatting with us using ProProfs. They often ask about - availability of rooms, amenities provided and breakfast options offered. We also provide a lot of information regarding room decor and special packages. We also provide a lot of information regarding room decor and special packages.
Owner, Lazy Cloud