From customer details to chat transcripts, CRM integration assists
you in classifying the data collected into various groups/lists so that personalized
emails can be sent to the prospects. This integration helps to track sales opportunity
by working on the necessary information, to understand customer behavior and
preferences. The saved customers details can also be used during the next live session
to provide a delightful experience.
- Draw customer data for effortless follow-ups
- Build strong relationship with prospective buyers
- Close leads by knowing them better