Live Chat SDK to Deliver Delightful Customer Support on Mobile

Deliver in-app chat support experience
  • Connect with customers across all channels
  • Integrate chat SDK with your favorite tools
  • Customize live chat for personalized support
  • Measure performance with reports
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Get Started Free

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Connect With Customers Across All Channels

Be where your customers are – website, apps, & emails

ProProfs Chat enables you to deliver an uninterrupted multi-channel support experience to your customers. Install live chat on your website and share it as a link across social media platforms or in your Gmail signature. You can also deploy live chat in your mobile app using Chat SDK and let customers connect with you anytime and from any device.

  • tick ProProfs chat tick Easily install live chat on your website
  • tick ProProfs chat tick Share live chat link across social media platforms
  • tick ProProfs chat tick Deploy live chat in your mobile app using Chat SDK
Connect With Customers

Deliver In-App Chat Support Experience

Engage with customers on your Android & iOS apps

Customers crave convenient support, and ProProfs helps you provide just that. Leverage Chat SDK to deploy live chat in your Android and iOS mobile apps. Answer questions quickly with canned responses, share self-help articles, and provide instant guidance through screen-sharing directly in your mobile app.

  • tick ProProfs chat tick Deploy live chat in Android & iOS apps
  • tick ProProfs chat tick Answer faster with canned responses
  • tick ProProfs chat tick Guide customers through screen-sharing

Integrate With Your Favorite Tools

50+ integrations for a delightful in-app support experience

Our mobile app SDK plays nicely with your favorite CRM, CMS, and help desk tools. Harness the power of these third-party integrations and take the in-app chat experience to a whole new level. Connect mobile Chat SDK with our native apps like ProProfs Knowledge Base and Help Desk to provide 360° support right in your mobile app.

  • tick ProProfs chat tick Provide contextual support with CRM integration
  • tick ProProfs chat tick Integrate with your help desk & never miss a chat
  • tick ProProfs chat tick Deliver in-app self-help support
View All Integrations

Customize Live Chat for Personalized Support

100+ settings to deliver a well-tailored experience
Customize Live Chat

Leverage CSS and white labeling to give your mobile chat window an appealing look and feel. Send personalized greetings and targeted messages that strike the right chords with your customers. Fascinate your customers by providing in-app support in their native language and turn them into your biggest fans.

  • tick ProProfs chat tick Send personalized greetings
  • tick ProProfs chat tick Make product announcements
  • tick ProProfs chat tick Provide in-app support in 70+ languages

Measure Performance With Reports

Track operator ratings & customer delight

Access detailed reports to gain meaningful insights into how happy customers are with your in-app messaging support. Our mobile messaging SDK lets you track metrics like missed chats, rated chats, and response time to monitor operator performance. You can also share post-chat surveys with customers to capture feedback and elevate the overall in-app support experience.

  • tick ProProfs chat tick Monitor customer happiness
  • tick ProProfs chat tick Track operator performance
  • tick ProProfs chat tick Share post-chat surveys

Join Our Thriving Community

  • Anything that helps us communicate better with our customers improves our revenue.
    Anything that helps us communicate better with our customers improves our revenue. The bonus feature is that for the international customers for whom English isn’t their first language, ProProfs' automatic translation is an excellent option.
    Charlie Hueni
    Charlie Hueni,

    Vice President, Purchasing & Sales, HorseSaddleShop

  • With ProProfs Chat, we can communicate with overseas clients who cannot call us.
    One of our favorite features about ProProfs Chat is the ability to access chat history via the user dashboard. This comes in handy when we have clients who return to chat a few days after the original conversation and are unsure of the cruise they were initially inquiring about.
    Mitchell Bank
    Mitchell Bank,

    Founder, MilitaryCruiseDeals

  • With live chat, our guests know that we are accessible and will take care of their needs.
    Our guests enjoy chatting with us using ProProfs. They often ask about - availability of rooms, amenities provided and breakfast options offered. We also provide a lot of information regarding room decor and special packages. We also provide a lot of information regarding room decor and special packages.
    Carol Tiffany
    Carol Tiffany,

    Owner, Lazy Cloud

Provide Instant In-App Support With ProProfs Chat SDK

Get Started Free

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Intelligent Live Chat SDK Features

  • Proactive Chat Invitation

  • Visitor Tracking

  • Automated Greetings

  • Intelligent Chat Routing

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automated greetings
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intelligent chat routing

ProProfs Is a Recognized Leader in Customer Support

Press & Ratings

ProProfs Chat Software Reviews on Capterra
ProProfs Chat Software Reviews on FinancesOnline
ProProfs Chat Software Reviews on G2Crowd
ProProfs Chat Software Reviews on GetApp
ProProfs Chat Software Reviews on SaasGenius

Deliver Memorable Support Experiences on Android & iOS Apps

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