Easily understand your customer’s experience with your operators using post-chat surveys. The chat feature allows you to customize existing post-chat fields that helps you gather data on your visitors and existing customers. Besides customizing existing fields, you can also add new post-chat fields to get better visitor inputs on your products and services. ProProfs Chat also helps you to add survey links that help your support operators know your visitors better.
- Customize existing post-chat fields
- Add new post-chat fields for better inputs
- Add survey links to know visitors better