ProProfs Chat and Google Meet integration provides an easy way to share screens directly within the live chat window, allowing operators to quickly and easily resolve complex customer issues. With this integration, you can schedule audio or video meetings with your customers, record sessions for quality control, and even show off new products or features by sharing your screen. All of these features ensure that you’re able to provide a top-notch user experience for every single customer.
Give support operators the option of video conferencing during customer support conversations to empower them with personalized & timely assistance. This not only helps you resolve issues faster, but also gives customers a more satisfactory experience.
With Google Meet integration, operators can share their computer screen with prospects and customers to provide product demos. They can even select specific windows or tabs to display, making it easy to introduce customers to new products and features.
Record support sessions to study them later and train your team to ensure a better customer experience every time. These recordings can also be accessed from the chat transcripts and downloaded for quality analysis and training purposes.
