Description
Use OpenCart integration with ProProfs Chat to build rapport with visitors, assist in making purchases and increase your overall conversions.
Advantages:
- Use one-on-one chat to assist customers in making purchase decisions.
- Capture leads via pre-chat form & upgrade your bank of leads.
- Upsell more by suggesting better options.
- Monitor visitors in real-time to know customer profiles.
Key features:
- Monitor visitor locations, browsers & more via real-time monitoring.
- Establish rapport by assisting visitors in finding things on your website.
- Respond instantly using canned responses.
- Use chat to resolve visitor queries and reduce customer support tickets.