X-Cart live chat plugin allows you to initiate conversation with your readers, monitor their activities, gather real time feedback, know their location and much more.
- Benefit your business by capturing valuable leads through pre-chat form.
- Use chat transcripts as feedback and improve your organizational strategy.
- Experience the perks of real time visitor monitoring and know your customer profiles.
- Resolve customer queries via live chat and reduce help desk tickets.
- Get details of visitors such as location, browser etc. via real time monitoring.
- Capture visitor details through pre-chat form.
- Reduce help desk cost by resolving queries on live chat.
- Use announcements to update visitors on upcoming events, discounts and sales.