Manage Candidate Queries

Respond faster to candidate queries with HR live chat

Live chat for human resource

Easily manage unlimited queries from prospective candidates using multiple chat windows. Provide solutions to frequently asked questions without fail using canned responses and keep the candidates engaged. Track their location and suggest if your branch has relevant openings or not. Easily anticipate the queries of your candidates to reduce your response time and offer a delightful experience.

Boost Visitor Engagement & Convert Your Leads

Send targeted messages for new openings with HR live chat solution

Help your prospective employees overcome bottlenecks while filling out your online form for recruitment with proactive chat pop-ups. The HR live chat software allows you to send prompt messages to candidates browsing your website to boost conversion at different points. Easily help new candidates gain better insights into your organization and how to go about the recruitment process if they feel stuck through triggers and alerts on all your pages.

  • Proactive chat pop-ups
  • Send customizable alerts
  • Facilitate recruitment process

Delightful 100+ Settings & 50+ Integrations

Keep candidate information confidential with powerful security settings

HR live chat

Track website visitors and operator performance with ProProfs Chat and its delightful 100+ setting options. With security preferences at hand and smart configurations, your prospective candidates are sure to enjoy the support experience received from your operators. The online chat for HR management integrates seamlessly well with CRM, CMS, email marketing, analytics tools and other platforms easily. With security options such as managing roles and permissions, protect all data on the candidates effectively.

  • Manage roles and permissions for better security
  • 50+ powerful integrations like CRM, CMS, E-mail Marketing and more
  • Smart configuration and more with 100+ settings
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Connect Right Candidates With Right Departments

Easily connect candidates with HR manager or senior recruiter

ProProfs Chat allows candidates to speak with a concerned authority in-charge such as a senior recruiter, HR manager, or an administrator of the recruitment process straight away. With direct communication, it becomes simple for the prospective employees to receive accurate and detailed information on the recruitment process. Easily connect them with your support agents in case they face any difficulties while filling the recruitment form or reaching a specific page that helps them know the organization better.

  • Assist candidates speak directly with concerned person
  • Provide detailed recruitment process
  • Connect with support agents in case of technical emergencies
Live chat for human resource

Easily Share Documents

Enable document sharing option to receive or send relevant files

With the option to send or receive files through a live chat session, it becomes simple to provide a delightful experience to the candidates hassle-free. Easily receive a candidate’s resume, certificate copies, recruitment forms and more during a live session. The file sharing option helps to boost a better candidate experience and further helps your organization understand the number of prospective employees who filled the recruitment form.

  • Receive candidate’s resume
  • Send PDF forms
  • Boost better candidate experience
Online chat HR


  • "Anything that helps us communicate better with our customers improves our revenue."
    Anything that helps us communicate better with our customers improves our revenue. The bonus feature is that for the international customers for whom English isn’t their first language, ProProfs' automatic translation is an excellent option.
    Charlie Hueni
    Charlie Hueni,

    Vice President, Purchasing & Sales, HorseSaddleShop

  • "With ProProfs Chat, we can communicate with overseas clients who cannot call us."
    One of our favorite features about ProProfs Chat is the ability to access chat history via the user dashboard. This comes in handy when we have clients who return to chat a few days after the original conversation and are unsure of the cruise they were initially inquiring about.
    Mitchell Bank
    Mitchell Bank,

    Founder, MilitaryCruiseDeals

  • "With live chat, our guests know that we are accessible and will take care of their needs."
    Our guests enjoy chatting with us using ProProfs. They often ask about - availability of rooms, amenities provided and breakfast options offered. We also provide a lot of information regarding room decor and special packages. We also provide a lot of information regarding room decor and special packages.
    Carol Tiffany
    Carol Tiffany,

    Owner, Lazy Cloud

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ProProfs Is a Recognized Leader in Customer Support

Press & Ratings

ProProfs Chat Software Reviews on Capterra
ProProfs Chat Software Reviews on FinancesOnline
ProProfs Chat Software Reviews on G2Crowd
ProProfs Chat Software Reviews on GetApp
ProProfs Chat Software Reviews on SaasGenius

Identify the Right Candidate for Your Business

Assist candidates in connecting with your HR team using ProProfs Chat

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