Deploy AI chatbots to handle common inquiries and tasks, freeing up your human agents for more complex issues. In a hurry? No problem! Build your chatbot in minutes using ready-made templates or train your AI bot using your website or help center data. Customize your chatbot’s conversation flow with our intuitive, drag-and-drop interaction panel.
Tired of waiting for visitors to click on the chat icon? Take matters into your own hands by configuring automated live chat greetings. Trigger personalized messages at the perfect moment based on visitor behavior on your website. Engage with every visitor instantly, boosting your lead generation and sales efforts.
Streamline your support process by automatically routing chats to the right team members. Customize the routing order based on your team's expertise and availability. Prevent operator burnout by setting chat limits, ensuring a balanced workload and optimal support quality.
Enhance your support team's efficiency with pre-written canned responses. Provide consistent and accurate replies, avoiding typos and grammatical errors. Handle multiple customer queries simultaneously, reducing response times and improving customer satisfaction.
Gain a comprehensive understanding of your customers with detailed profiles and interaction history. Give chat operators all the context they need to offer personalized and effective assistance from the moment customers reach out.
Deliver delightful customer experiences across all channels. Our live chat connects seamlessly with ProProfs Help Desk, Knowledge Base, and Survey Maker so you can offer amazing support, build memorable customer experiences, and reduce tickets by up to 80%.
No credit card required.
