Integrate ProProfs Live Chat with Your Magento Store

• Monitor Visitors in Real-Time

  Understand your website visitors’ purchasing intent with our real-time visitor monitoring feature. Live chat plugin for Magento allows your operators to track page visits by individual visitors, time spent on each page and web pages browsed next.

• Capture Qualified Leads with Chatbot

  You can create personalized interactions using our chatbot to capture visitor information instead of asking them to fill pre-chat forms. It equips you to delight customers with faster responses and automate routine tasks, such as creating a ticket, capturing a lead, and more using Magento live chat plugin integration.

• Engage Visitors with Announcements

  Engage more visitors on your website in real-time. Use announcements to update visitors about upcoming events, sales, upgrades and more, and improve customer experience.

• Initiate Proactive Chat

  Provide support 24x7 to website visitors with live chat and Magento integration. You can trigger a chat window when a customer takes too long to check out the products in the cart. This will help you convert the confused buyer into a customer and improve the sales process.

• Increase Cart Value

  Identify upsell and cross-sell opportunities with ProProfs Live Chat extension for Magento. Identify visitor behavior and suggest product recommendations during the chat sessions.

• Capture Customer Feedback

  Integrate live chat on your Magento online store to capture real time customer feedback via post-chat forms. Our Magento 2 extension triggers a feedback form once a chat comes to an end. It can help you understand customer service and support experience instantly.

Adding ProProfs Chat to your e-commerce site is easy. Visit our integration guide and follow the simple steps to get it up and running in minutes.