ProProfs Live Chat extension for your Magento store is an integration that helps you connect with your e-commerce store visitors in real-time and resolve their queries about products, pricing, and offers.
Once you add live chat to Magento store, your operators can connect proactively with buyers, and help them arrive at a purchasing decision faster.
Identify upsell opportunities, increase cart value, and improve retention during the sales process with ProProfs Live Chat for Magento plugin.
Understand your website visitors’ purchasing intent with our real-time visitor monitoring feature. Live chat plugin for Magento allows your operators to track page visits by individual visitors, time spent on each page and web pages browsed next.
You can create personalized interactions using our chatbot to capture visitor information instead of asking them to fill pre-chat forms. It equips you to delight customers with faster responses and automate routine tasks, such as creating a ticket, capturing a lead, and more using Magento live chat plugin integration.
Engage more visitors on your website in real-time. Use announcements to update visitors about upcoming events, sales, upgrades and more, and improve customer experience.
Provide support 24x7 to website visitors with live chat and Magento integration. You can trigger a chat window when a customer takes too long to check out the products in the cart. This will help you convert the confused buyer into a customer and improve the sales process.
Identify upsell and cross-sell opportunities with ProProfs Live Chat extension for Magento. Identify visitor behavior and suggest product recommendations during the chat sessions.
Integrate live chat on your Magento online store to capture real time customer feedback via post-chat forms. Our Magento 2 extension triggers a feedback form once a chat comes to an end. It can help you understand customer service and support experience instantly.
Adding ProProfs Chat to your e-commerce site is easy. Visit our integration guide and follow the simple steps to get it up and running in minutes.