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Resolve Customer Queries Faster

Keep your customers delighted with instant answers

live chat for startups

Keeping customers delighted with ProProfs Chat’s customer support tool for startups is easier than ever. The software allows you to resolve customer queries faster with features like canned responses that help you answer frequently asked questions efficiently. Plus, managing numerous customers and other website visitors at the same time becomes simple with the multiple chat windows option. And no matter where your support agents are, your customers can still receive support on the go with ProProfs Chat mobile app.

  • Canned for repeated frequently asked questions
  • Manage more customers with multiple chat windows
  • Provide support on the go

Customize Chat Greetings for Better Customer Support

Understand user behavior and personalize welcome messages for visitors

startups live chat

Easily monitor visitor behavior and personalize the welcome message to target their specific needs with Chat Greetings. The live chat software will help you know what your visitors are searching, allowing your support operators to send customized messages that are tailored to their requirements. Use of proactive chat pop ups can help you pitch the right requirements to visitors, ultimately helping you convert a lead into a prospective buyer.

  • Monitor visitors
  • Engage customers with personalized messages
  • Make the best first impression using chat greetings

Chatbots for 24/7 Automation

Easily build chatbots that grow leads & sales, book appointments & automate support

Delight Customers with HelpDesk + Survey + Knowledge Base

Craft delightful customer experience with ProProfs Support Suite

Deliver delightful customer experiences across channels. Our live chat connects seamlessly with ProProfs Knowledge Base, Help Desk, and Survey so you can offer amazing support and build memorable customer service experiences.

  • Knowledge Base for self-help
  • Help Desk engineered for customer delight
  • Customer experience feedback & surveys

100+ Settings & Integration Options

Simple and smart configurations for better user experience

live chat software for start ups

Enjoy the seamless live chat experience with 100+ setting options available with ProProfs Chat. Your operators can customize language, file sharing, chat window theme, chat rating, email transcript, and other setting options for delightful user experience. Easily manage roles and permissions to protect customer data and provide, smarter and better high-end security. Save customer history and track leads more efficiently with impressive integration options like CRM, CMS, ecommerce and others. To record the details of a potential customer, powerful CRM integration like MS Dynamics can prove beneficial.

  • Available with file sharing and other 100+ settings option
  • Manage roles and permission
  • Powerful integration options like MS Dynamics and Salesforce available

Insightful Reports & Analytics

Obtain beneficial insights on improvement areas and track operators performance

Keep track of visitor engagement and pages that performed well by bringing in more leads for your business with ProProfs Chat. Also monitor how your startup is performing with your target audience by measuring every customer experience through chat ratings. Easily track how your operators are performing by keeping tabs on metrics like their login hours, ratings received for every chat, and other data to help them improve.

  • Monitor all chat ratings
  • Track visitor engagement
  • Keep tabs on operators performance

Testimonials

  • Everyone should give it a try!
    I love ProProfs user experience. The interface is easy to use yet packed with powerful settings.
    Daniel Stein
    Professor Daniel Stein,

    Director of Technology Initiatives, Touro College

  • Excellent Customer Service!
    ProProfs support is one of the best I have experienced. They truly care about their customers and deliver resolutions fast.
    Bill Wisell
    Bill Wisell,

    Health Licensing Coordinator, Nebraska Department of Human and Health Services

ProProfs Is a Recognized Leader in Customer Support

Press & Ratings

ProProfs Chat Software Reviews on Capterra
ProProfs Chat Software Reviews on FinancesOnline
ProProfs Chat Software Reviews on G2Crowd
ProProfs Chat Software Reviews on GetApp
ProProfs Chat Software Reviews on SaasGenius

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