While working with multiple real estate companies, I realized how overwhelming it could be to juggle multiple listings, follow up with leads, and schedule property tours.
That’s when I started exploring the potential of real estate chatbots. Suddenly, I had an assistant who never slept, never missed a message, and actually improved lead conversion.
In this blog, I’ve rounded up the 10 best real estate chatbots that I believe are making a real difference. These tools aren’t just trendy tech—they’re practical solutions. Let’s dive in.
What Is a Real Estate Chatbot?
For those new to the topic, a real estate chatbot is an AI-powered virtual assistant designed to interact with buyers, renters, and sellers on behalf of real estate businesses. It can be integrated into websites, mobile apps, or messaging platforms to answer property-related queries, collect lead information, and assist with scheduling appointments—often in real time and around the clock.
These chatbots are programmed to understand user intent and provide relevant responses about listings, prices, availability, and more. By automating routine conversations, they help real estate agents focus on serious prospects, reduce response time, and enhance the overall customer experience—without adding extra workload.
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Quick Overview: My Top 3 Real Estate Chatbot Picks
To help you drill down your choices, I have recommended three options for you.
Option A: ProProfs Chat
If you are a real estate business looking to engage property buyers effectively, this comprehensive real estate chatbot can be your best bet. With advanced features like AI chatbots, intelligent chat routing, stored chat transcripts, and detailed bot performance reports, ProProfs Chat can help you improve your conversions.
Option B: Landbot
This chatbot software comes with built-in analytics to help you track and improve your customer engagement efforts. If you are a business with a considerable audience on WhatsApp or Facebook Messenger, Landbot can come in handy.
Option C: ChatBot
ChatBot can be a good option for real estate businesses seeking a simplified chatbot solution. This chatbot software can help your agents drive context-driven customer conversations, improving engagement.
Top 10 Real Estate Chatbots to Consider This Year
I have first-hand experience with most of the tools on this list. However, I have also included tools recommended by my industry peers and top review sites.
Before we explore each tool in detail, here is a table highlighting key chatbot use cases and pricing details:
Real Estate Chatbot | Best For | Plan |
---|---|---|
ProProfs Chat | Chat Triggers and Announcements | Forever-free for a single operator. Paid plan starts at $19.99/operator/month. |
Tars | Customization | Custom pricing. |
WotNot | Scheduling Property Visits | A free plan is available. Paid plan starts at $49/month. |
Customers.ai | Visitor Identification | A free plan is available. Paid plan starts at $199/month. |
Tidio | Multichannel Support | A free plan is available. Paid plan starts at $29/month. |
Landbot | Analytics | A forever free plan is available. Paid plan starts at $44/month. |
Roof | Personalized Interactions | Custom pricing. |
Collect.chat | Data Collection and Analysis | A free plan is available. Paid plan starts at $24/month. |
Realty Chatbot | Lead Qualification | Starts at $119/month. |
ChatBot | NLP (Natural Language Processing) | Starts at $52/month. |
1. ProProfs Chat – Best for 24/7 Delightful Customer Support with AI Chatbots
I’ve found ProProfs Chat to be an incredibly useful tool for real estate operations. It helps me connect with potential buyers and renters the moment they land on our website—whether it’s to answer questions about listings, schedule property tours, or capture lead details.
What I really appreciate is the built-in AI chatbot that can be easily trained using data from our website or help center. That means the bot doesn’t just answer basic questions—it gives smart, relevant responses based on the content I’ve already created.
Also, I can send chat invitations based on the visitor’s behavior and preferences. This way, I can proactively engage prospective property buyers and sellers and offer them the best deals and offers.
Plus, with its intelligent chat routing, I can transfer the chat to a human agent if the visitor needs more assistance or wants to schedule a viewing. Overall, ProProfs Chat has helped me improve customer satisfaction and retention rates and increase conversions and revenue.
What You’ll Like:
- Pre-chat forms to collect customer information and route them to the right agents
- Ready-made templates for creating customer support or lead generation chatbots
- Bot performance reports to analyze the performance of your chatbot
- Multilingual chatbots that can respond in over 70+ languages.
G2 Rating: 4.5/5
“For me, it’s got to be the ability to answer customer queries in real-time and keeping them engaged with our services. This ability helps us capture more leads and boost our sales.” – Eugene K.
Pricing: Forever-free for a single operator. Team plan starts at $19.99/operator/month.
Here is how a US-based company, HorseSaddleShop.com, improved communication and grew sales with ProProfs Chat.

2. Tars – Best for Chatbot Customization

I discovered Tars a few years back, and I really liked the simplicity of this chatbot software.
Tars use natural language processing to understand the user’s intent and respond accordingly. It can ask users about their budget, preferences, location, and other criteria and provide them with relevant information and options. This tool can also collect lead information, schedule appointments, and connect prospects to me when they are ready to talk.
One of the best features of Tars is that it is easy to build and customize. I didn’t need any coding skills or technical knowledge to create my chatbot. I just used the pre-built templates and integrations that Tars offers and tweaked them to suit my brand and style. I was able to launch my chatbot in minutes and start generating more leads and bookings.
Tars helped me improve my conversion rate, reduce my workload, and enhance my customer experience. I highly recommend Tars to any real estate professional wanting to grow their business and stand out.
What You’ll Like:
- Conversational landing pages that generate more leads.
- Integrate with Zapier, Webhooks, and Google Sheets
- Personalize chatbot messages based on user data.
- Drag-and-drop interface to build chatbot flows.
G2 Rating: 4.6/5
“One of the biggest qualities of TARS is their ability to truly understand their clients’ needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn’t even considered.” – Milica P.
Pricing: Custom pricing.
3. WotNot – Best for Scheduling Property Visits

I recently had the opportunity to use WotNot’s real estate chatbot and was thoroughly impressed with its ability to automate tasks and provide 24/7 customer service. The chatbot was easy to use and navigate, answering my questions quickly and accurately.
What truly set WotNot’s chatbot apart was its ability to schedule property visits with just a few clicks. It seamlessly integrated with my calendar, eliminating the hassle of back-and-forth emails and phone calls.
WotNot is also an excellent tool for generating leads. The chatbot can capture lead information from website visitors and then send it to you so that you can follow up with them. This helped me to connect with more potential clients and close more deals.
What You’ll Like:
- Formless lead capture with real-time conversation
- Audience segmentation based on website behavior
- Integration with any project management software that has an API
- Detailed engagement data to reduce drop-offs and improve conversion.
G2 Rating: 4.6/5
“The combo between WotNot’s features and WhatsApp flows was the winner for us. Take this and add an extraordinary customer support, super proactive and helpful and you get a really good customer experience.” – Titus C.
Pricing: A free plan is available (limited to 500 chats). Paid plan starts at $49/month.
4. Customers.ai – Best for Visitor Identification

Customers.ai comes highly recommended by top review sites. This real estate chatbot helps automate the follow-up process, sending timely and relevant messages to keep the customers engaged and interested.
According to reviews, customers.ai is a powerful and easy-to-use tool that can boost the conversion rate and revenue of any real estate business. Many users praised its ability to handle multiple conversations at once and provide accurate and helpful information to the customers.
One of the features that customers.ai was best known for was its ability to identify anonymous website visitors by their name, email, and other details and then send them personalized messages to capture their interest and contact information.
I have not used customers.ai personally, but based on the reviews, it seems like a great tool for anyone in the real estate industry.
What You’ll Like:
- Multimedia features like virtual tours, images, and videos
- Autoresponders and campaigns for growing your audience
- Automatically updates its content based on the latest property listings
- Automated messaging to Instagram and Facebook DMs and story mention.
G2 Rating: 4.8/5
“They give us solid details on actual people – names, emails, LinkedIn, even how they’re interacting with us (the customer journey feature is awesome).” – Carl Nino Luis G.
Pricing: A free plan is available (with limited features). Paid plan starts at $199/month.
5. Tidio – Best for Multichannel Support

Tidio was recommended to me by an industry peer, and I couldn’t thank him enough. It is a powerful customer service platform that helps my real estate agents connect with clients and generate more sales.
It combined live chat and chatbot tools to provide instant support and automate repetitive tasks. Tidio was easy to use, had good integration options and all the features I expected to find in high-quality chatbot software.
One of the features that I loved about Tidio was its multichannel support. I could use Tidio to communicate with my clients via web chat, email, and Messenger, all from one app. I could reach my prospects faster and on their preferred channel. Tidio also offered customer segmentation functionalities so I could group my audiences by their interests and needs.
I highly recommend Tidio to real estate professionals looking for a reliable chatbot solution.
What You’ll Like:
- Triggers to target visitors based on their actions
- Chatbot analytics to measure chatbot effectiveness
- Multilingual support to communicate with global customers
- Visitor list to view and filter website visitors and their details.
G2 Rating: 4.7/5
“We were able to get it up and running quickly, and it fits right into our existing workflow. Plus, whenever we’ve needed help, the Tidio support team has been quick to respond.” – Janna O.
Pricing: A free plan is available (with limited features). Paid plan starts at $29/month.
6. Landbot – Best for Analytics

I used Landbot to create a chatbot for my real estate website and was very impressed by the results. Landbot is a no-code chatbot platform that lets you design conversational experiences with a visual drag-and-drop interface. You can connect different blocks to create your chatbot flow and add conditions to send personalized messages based on the user’s input.
One of the features that I loved about Landbot was its analytics. Landbot has built-in analytics to track essential metrics, such as active conversations, new chats, received messages, and sent messages. You can also set custom goals and run live experiments to optimize your chatbot performance.
I also liked its integration with WhatsApp and Facebook Messenger. I could reach my clients on their preferred channels and provide them with instant support and information. Landbot also has a lot of integrations with other tools, such as Google Sheets, Zapier, and Mailchimp, so I could easily sync my data and automate my workflows.
Landbot is a great chatbot platform for real estate agents who want to create engaging and effective chatbots without coding.
What You’ll Like:
- APIs and webhooks to send and receive data in real time.
- Reusable bricks and templates to create multiple chatbots.
- Centralized team inbox to move conversations for agent support.
- Conversational surveys and questionnaires to collect customer feedback.
G2 Rating: 4.7/5
“Very straightforward process of creating a bot. I do lean on Chat GPT to walk me through some steps, but the actual building process is quite amazing.” – Aaron C.
Pricing: A free plan is available (limited to 1 seat). Paid plan starts at $44/month.
7. Roof – Best for Personalized Interactions

I used Roof to create a smart chatbot for my real estate website, and I was very satisfied with the results.
Roof is a technology company that provides AI-driven solutions for the real estate industry. Its platform uses machine learning and artificial intelligence to automate various processes, such as customer service, lead generation, property recommendations, and marketing.
One of the features that Roof is best known for is its personalized interactions. Roof’s chatbot can connect with my website visitors, understand their needs, and provide them with tailored and instant customer service.
It can also qualify leads and gather details, such as budget, location, preferences, and contact information. Roofai can then sort and prioritize the leads for my sales team, saving me time and effort.
What You’ll Like:
- Smart lead routing to suitable agents
- Automation to send follow-ups and reminders
- Insights to identify high-intent leads and opportunities
- AI to match buyers and sellers based on their preferences.
Pricing: Custom pricing.
8. Collect.chat – Best for Data Collection and Analysis
I used Collect.chat to create a chatbot for my real estate website, and I was very happy with the results. Collect.chat is a simple chatbot platform that lets you build conversational forms with a drag-and-drop interface. You can choose from various templates or create your chatbot from scratch.
One of the features that collect.chat is best known for is its data collection and analysis. Collect.chat can capture leads, schedule appointments, and collect feedback from your website visitors.
You can also view the data from customer interactions in a dashboard or export it to other tools, such as Google Sheets.
I used Collect.chat to create a chatbot for my real estate website, and I was very happy with the results. Collect.chat is a simple chatbot platform that lets you build conversational forms with a drag-and-drop interface. You can choose from various templates or create your chatbot from scratch.
One of the features that Collect.chat is best known for is its data collection and analysis. Collect.chat can capture leads, schedule appointments, and collect feedback from your website visitors.
You can also view the data from customer interactions in a dashboard or export it to other tools, such as Google Sheets.
What You’ll Like:
- Chatbot notifications to send alerts and emails
- Integrate with WordPress, Wix, and Squarespace
- Detailed reports to analyze chatbot data and insights
- Logic jumps to create branching chatbot conversations.
G2 Rating: 4.7/5
“Setting up dozens of chatbots, copying/reusing past campaigns, customizing a bot’s appearance & behavior and sending the collected data from the bot to 3rd party apps via Zapier is very intuitive.” – Martin M.
Pricing: A free plan is available (limited to 50 responses). Paid plan starts at $24/month.
9. Realty Chatbot – Best for Lead Qualification
During my years as a real estate agent, Realty Chatbot emerged as a game-changer, streamlining communication and transforming how I interacted with prospective clients.
Its user-friendly interface enabled me to respond promptly and efficiently to their inquiries. At the same time, the seamless scheduling feature for property showings saved me time and effort, ensuring a smooth process for clients.
Realty Chatbot proved to be a valuable asset in qualifying leads. Its comprehensive questionnaire system allowed me to gather essential information about client’s needs and preferences, enabling me to tailor my approach and provide personalized recommendations.
Overall, Realty Chatbot played an instrumental role in my real estate business. It transformed how I interacted with clients, empowering me to provide a more efficient and personalized service that ultimately contributed to my professional growth.
What You’ll Like:
- Drip campaigns to nurture and convert leads.
- Integrate with IDX, Facebook, and Instagram
- Chatbot lead capture to collect and verify leads.
- A comprehensive dashboard to manage and monitor chatbot activity.
Pricing: Starts at $119/month.
10. ChatBot – Best for NLP (Natural Language Processing)
ChatBot is a tool that allows you to create and customize your chatbot using natural language processing and artificial intelligence.
I used ChatBot to build a conversational agent for my real estate website, and I was amazed by its ease and simplicity. ChatBot has a user-friendly interface that lets you design your chatbot’s personality, appearance, and behavior. You can also choose from various templates and scenarios or create your own from scratch.
ChatBot is best known for its ability to learn from user feedback and improve its responses over time. It also supports multiple languages and platforms, making it accessible and versatile. ChatBot helped me to engage with my visitors, provide them with information, and increase conversions.
I highly recommend ChatBot to anyone who wants to create a chatbot without coding.
What you’ll like:
- Chatbot statistics to measure chatbot performance and user satisfaction
- Rich messages to send images, videos, and buttons
- Integrate with Messenger, Slack, and LiveChat
- Chatbot attributes for storing and using user data.
G2 Rating: 4.4/5
“I love how easily you can integrate Chatbot into Livechat. From there you can easily create presets to respond to customers inquiries.” – Alice K.
Pricing: Starts at $52/month.
Our Evaluation Criteria
The evaluation of products or tools chosen for this article follows an unbiased, systematic approach that ensures a fair, insightful, and well-rounded review. This method employs six key factors:
- User Reviews / Ratings: Direct experiences from users, including ratings and feedback from reputable sites, provide a ground-level perspective. This feedback is critical in understanding overall satisfaction and potential problems.
- Essential Features & Functionality: The value of a product is ascertained by its core features and overall functionality. Through an in-depth exploration of these aspects, the practical usefulness and effectiveness of the tools are carefully evaluated.
- Ease of Use: The user-friendliness of a product or service is assessed, focusing on the design, interface, and navigation. This ensures a positive experience for users of all levels of expertise.
- Customer Support: The quality of customer support is examined, taking into account its efficiency and how well it supports users in different phases – setting up, addressing concerns, and resolving operational issues.
- Value for Money: Value for money is evaluated by comparing the quality, performance, and features. The goal is to help the reader understand whether they would be getting their money’s worth.
- Personal Experience/Expert’s Opinion or Favorites: This part of the evaluation criteria draws insightful observations from the personal experience of the writer and the opinions of industry experts.
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Don’t Miss Another Lead—Let Real Estate Chatbots Handle It
In the real estate market, speed, personalization, and convenience can make all the difference. A real estate chatbot allows you to engage with potential buyers and renters the moment they show interest—no matter the time of day.
Chatbots for commercial real estate can help automate routine tasks, qualify leads, and streamline communication, so your team can focus on closing deals instead of chasing them.
If you’re ready to improve responsiveness and offer a smoother client experience, investing in the right chatbot is a smart move. I recommend trying ProProfs Chat—it’s easy to set up, comes with powerful automation features, and lets you connect with leads across your website and social media channels effortlessly.
Learn More About Real Estate Chatbots!
Q. Why should you use a chatbot in real estate?
Real estate chatbots enhance customer engagement, streamline communication, and offer instant responses to inquiries. They provide 24/7 support, qualify leads, and improve the overall user experience, boosting efficiency and conversion rates.
Q. Can a chatbot schedule property viewings?
Yes, many real estate chatbots can integrate with calendar systems to schedule property tours directly through the chat interface.
Q. What are the different use cases of real estate chatbots?
Chatbots for real estate can assist in property searches, schedule viewings, answer FAQs, and provide neighborhood information. They’re also valuable for lead generation, mortgage inquiries, and automating routine tasks like appointment scheduling, freeing up human agents for more complex interactions.
Q: How do you add a real estate chatbot to your website?
You can easily add a real estate chatbot to your website. Here’s the quickest way: How to Create a Chatbot for Your Website
We’d love to hear your tips & suggestions on this article!
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