Recent Articles

10 Best AI Chatbot Apps for Android: Win Users With Every Conversation

Reviewed by Lucas Clark, Customer Support Expert Written by Updated: 24 Jul, 2025
“Another bot that just gives canned responses? No thanks.” That’s what I kept hearing when we first tested AI chatbots for our Android app. The truth is, users get frustrated if conversations feel robotic or irrelevant. But with the best AI chatbot apps, you don’t just automate replies; you craft smart, contextual, and trust-building conversations...
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What are the Different Types of Chatbots? Explore Common Types & Their Benefits

Written by , Customer Service & Engagement Experts Updated: 28 Feb, 2025
Ever wished ordering pizza was as easy as texting a friend? Well, now it is! And you can thank chatbots for that! Beyond just taking orders, chatbots are now a key player in modern customer service. They’re helping businesses of all sizes provide faster support, handle more inquiries, and ultimately, keep customers happy. But here’s...
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10 Best WooCommerce Chatbot Plugins for 2025 [Compared]

Written by , Customer Service & Engagement Experts Updated: 19 Feb, 2025
Picture this. You’ve established your online store using WooCommerce. Your products are ready to sell. You see visitors coming to your site regularly. But there’s a hitch. Visitors are coming to your site and bouncing off after some time. Why is that? Do they need help to find what they are looking for? Do they...
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Chatbot Welcome Messages: Purpose, Best Practices, & More

Written by , Customer Service & Engagement Experts Updated: 19 Feb, 2025
We all know the standard welcome message: “Hello, how are you? Welcome to our website.” But what if your website had a chatbot that could engage with visitors more interestingly? Your chatbot welcome message is an opportunity that holds power to set the flow of the conversation. It is a customer’s first impression of your...
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How to Build an AI Chatbot for a Website: The Complete Beginner’s Guide

Written by , Customer Service & Engagement Experts Updated: 10 Jan, 2025
Almost every website you visit today has a chatbot waiting to greet and assist customers.   According to recent statistics, the chatbot industry is thriving and is projected to reach a whopping $454.8 million in global sales by 2027.  With businesses increasingly turning to chatbots to boost customer engagement and streamline operations, now is the perfect...
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12 Chatbot Mistakes That Can Be Fatal for Your Business

Written by , Customer Service & Engagement Experts Updated: 15 Jul, 2025
Every business today is aware of the supreme power that chatbots possess.  From automating support processes and reducing support costs to capturing leads and improving customer experience, chatbots have proven their worth across diverse business functions.  However, it’s not all sunshine and roses! There are numerous pitfalls, challenges, and chatbot mistakes that can make these...
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Top 16 Benefits of Chatbots for Your Business & Customers in 2025

Written by , Customer Service & Engagement Experts Updated: 6 Jun, 2025
As customer expectations rise, traditional communication methods like phone calls and emails often fall short. That’s why businesses need to leverage chatbot benefits to elevate their customer support and overall user experience. Why? During my 11 years in customer support, I’ve seen chatbots help automate routine tasks, enhance customer satisfaction with immediate responses, and reduce...
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What is an AI Lead Generation Chatbot? Unlock Benefits, Examples & Future Trends!

Written by , Customer Service & Engagement Experts Updated: 21 Feb, 2025
Imagine capturing leads automatically—sounds too good to be true, right?  Well, with AI lead generation chatbots, it’s a reality!      These smart digital assistants are designed to engage visitors in real-time, providing immediate answers to their questions, guiding them through the purchasing process, and capturing valuable leads at any time of day or night.  Studies show...
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