ProProfs Chat is designed to equip you with powerful features that help you create a delightful support and sales experience for your customers. It is perfect for both beginners and professionals, small as well as enterprise.
Subscribe to our forever free plan (starts at $0) to kickstart your support process and build a delightful customer service experience for all.
Here’s a feature and price comparison between
ProProfs Chat vs Olark
Customer Support
Customer Engagement
Customization & Branding
Ticketing System
Reports & Analytics
Smart APIs
Integrations
Coding & Customization Knowledge
Team Management
Customer Feedback
Anytime, Anywhere
Security & Permissions
Scalability
24/7 Support
Help your visitors find answers to commonly asked questions in the chatbox before initiating a chat with our knowledge base integration.
ProProfs Chat helps you automate the chat routing process that enables your business to help visitors and offer a solution faster.
Use features like Announcement to display the latest product updates, sales, discounts, and more on your website. These help you pique customer interest and boost engagement.
ProProfs Chat helps you enable your native language option to assist your operators in communicating seamlessly with your target audience.
Use in-depth live chat reports to understand how operators are performing with individual customers. Track their timesheets to track their productivity during the support process.
With ProProfs Chat, get the option to integrate with your favorite platforms like Microsoft Dynamics 365, WordPress, Mailchimp, and others at the same time.
Searching for a customer support tool that helps you nurture leads? Acquire is one of the best Olark live chat alternatives, enabling you to nurture visitors right from engagement to customer onboarding and that too in real-time. The live chat tool helps to qualify leads and route them to the right departments to reduce bounce rate. It also helps a business boost sales but also improve brand loyalty in the process.
Another alternative you can consider to replace Olark is with Intercom. This live chat tool is known for helping organizations build personal relationships with their customers. It helps you understand the visitor patterns on the website and decide where you can intervene during the browsing experience. It even helps you improve lead growth and conversions at every stage of the customer lifecycle.
Drift is another alternative to Olark, which is seen to be one of the fastest-growing customer support and service tools. As a user, you get the option to connect instantly with buyers and improve brand engagement. Your sales team can easily access the information captured on visitors and use it to create an excellent experience for customers. It also helps your business to offer product recommendations based on browsing patterns.
Your search for a lead generation and conversion tool ends at LiveChat. As a customer support software, LiveChat helps your business identify market-qualified leads for you in real-time. You can capture and store this lead data in one of your favorite CRM integration options. Also, the tool is the perfect medium for your businesses to connect with its target audience and existing customers in a few clicks.
Want a live chat tool that helps you offer instant support experience to customers? Our final contender on the list, Kayako, can help you do that easily. It’s because of this reason that it is also considered to be a great Olark alternative in the market. As a customer service live chat software, Kayako helps your business understand what your visitors came looking for and if they found it on your website.
You can explore and make a conscious choice based on your requirements with that crisp list of Olark alternatives. In case you are still unsure which of these is the best live chat software, give us a call at our toll-free number (855) 776-7763 and one of our human support team will make your job easier.
I love ProProfs user experience. The interface is easy to use yet packed with powerful settings.
ProProfs support is one of the best I have experienced. They truly care about their customers and deliver resolutions fast.
We provide a lot of information regarding room decor and special packages. With ProProfs Chat, our guests know that we are accessible and committed to meeting their demands.
