Jared Cornell

Jared Cornell

Jared is a customer support expert. He has been published in CrazyEgg, CoSchedule, and CXL. As a customer support executive at ProProfs, he has been instrumental in developing a complete customer support system that more than doubled customer satisfaction. You can connect and engage with Jared on Twitter, Facebook, and LinkedIn

Popular Articles

My Articles

40 Engaging Live Chat Welcome Messages to Improve Conversions

Did you know that 79% of customers prefer live chat for its instant support?  But here’s the catch: the success of live chat doesn’t just depend on its speed; it hinges on that very first message that pops up on your customer’s screen.  In the bustling world of online business, first impressions are everything. A...
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Top 11 Live Chat Software for Customer Support in 2023: An In-Depth Review

Are you looking for the best live chat software to boost your sales and customer satisfaction? You’re not alone. In fact, a staggering 83% of customers prefer interacting over live chat. They are even willing to switch providers if better live chat support is offered. But, with so many live chat software options available, each...
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How to Use Live Chat Software for Lead Generation

Do you often worry and feel confused about why you aren’t getting leads for your business? Well, this is something that can happen to a lot of business owners, even those who’ve been in the market for a decade or more. To generate more leads is a challenge for many, but only a few overcome...
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5 Best Wix Chatbots & How You Can Add One to Your Wix Website

From wise entrepreneurs to young freelancers, Wix is used by millions of users to create the best-looking websites. But creating an aesthetically appealing website is one thing, and engaging visitors is another. Do you wish you could answer visitor questions even while your team sleeps? A Wix chatbot can help you assist customers 24×7, capture high-quality leads,...
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11 Best Freshchat Alternatives & Competitors Worth Considering in 2023

With a highly saturated market, finding the best Freshchat alternatives for your business is a task.  Does that mean you have to do it alone? Nope. We’ve compiled a list of the best Freshchat alternatives available in the market that are ripe with the necessary features you’d require from a live chat support tool.  But,...
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Live Chat vs Messaging: All You Need to Know

What is the best communication channel for your business? Well, this one’s a real head-scratcher!  Choosing the right communication platform is a common concern among business owners (and one that requires a fair amount of deliberation).  But don’t worry. We are here to put things into perspective. There are several digital communication channels for businesses...
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10 Best Sales Chatbot to Use in 2023

Chatbots act as saviors for businesses in several ways.  They have simplified and automated many complicated processes. Chatbots with conversational tone help small businesses attract and engage new leads. From answering customers’ queries to responding to sales inquiries, the best sales chatbot holds the potential to transform business activities. Companies (small or large) across the...
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What Is Conversational Marketing and Why It Is Important

Your potential customers are waiting for quick answers and assistance to help them get what they’re looking for. For this, you need a system that provides fast and personalized support with a bit of human touch. The human touch is what makes the experience relatable and compassionate. But, the question is, how do you make...
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How to Create Chatbot for a Website (Step-by-Step Guide)

Many sci-fi movies have unleashed the idea of robots taking over the world. And we always thought to ourselves, “Naah! That isn’t happening anytime soon.” However, almost half of the websites you visit today have a chatbot software to greet and engage you. In short, these little chatbots have already taken over the market. If...
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How to Use Live Chat Software for Customer Onboarding

Is your business losing thousands of customers even after they have signed up for your products or services? We understand how painful it can be to see potential customers lose interest and eventually turn to your biggest rivals.  So how do you turn your newly acquired users into highly engaged customers?  Many businesses have shown...
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