Delight Customers with Live Chat, Chatbots, Tickets, & More

All our products are designed to be simple and powerful to keep customers delighted. To get started with our live chat software, all you need to do is sign up for the product, add the code to your website and begin providing instant support to your visitors.

ProProfs is the only live chat software that provides ticketing, live chat, knowledge base, survey tools, and CRM integrations all in a package. As an individual product, each of these tools is powerful, but when used together, they provide a comprehensive customer support solution.

We do not like to leave our customers waiting for a real person to provide support. That’s because we believe in building delightful customer support for every customer. You can get in touch with our operators via chat, email and phone to get hands-on help when needed.

Our live chat software is built to grow along with your business. We’ve been working on all our products for the past 10 years, and they are used by reputed brands like Sony, Dell, Cisco, and DHL.

Keep your customers delighted with 24/7 support services using our live chat software. Convert your customers into brand promoters with live chat, ticketing, knowledge base, and other vital tools.

As one of the best live chat software solutions, ProProfs integrates with various powerful CRM, Help Desk, and Email Marketing platforms that help your business get access to visitor information and maintain flawless customer records.

ProProfs Live Chat Software is loaded with all the features that you need to run a delightful customer support process. Right from chat routing to greetings, your communication will be more organized and answered on time.

You can customize your chat to prevent customers from waiting in queue and get answers to their questions instantly. You can also streamline your support by creating canned message templates that help to reduce response time.

To give your chat window the look and feel of your brand, you can add the company logo and colors to improve consistent branding. The same is true for your knowledge base, help desk, and customer surveys to build a fully-integrated customer support solution.