Jason Grills

Author

Jason Grills

Customer Service Expert |
Jason Grills is a well-known expert in the customer service sphere. His experience extends across multiple industries, where his technologically savvy solutions have reformed the interaction capabilities and operational efficiency of support teams. Countless businesses have benefited from his expertise, implementing his strategies to revolutionize their customer service strategies. Over his 12+ years in the field, Jason has developed a deep-rooted understanding of customer service landscapes.

Popular Articles

Best Live Chat Software
Best Live Chat Software
How to Choose the Best Live Chat Software
How to Choose the Best Live Chat Software
How to Grow Leads With Live Chat Software
How to Grow Leads With Live Chat Software
How to Increase Sales with Live Chat Software
How to Increase Sales with Live Chat Software
Live Chat Best Practices
Live Chat Best Practices
Live Chat Metrics & KPIs
Live Chat Metrics & KPIs

Articles by Jason Grills

Last modified: March 19, 2024
10 Best Trengo Alternatives to Boost Your Engagement in 2024

10 Best Trengo Alternatives to Boost Your Engagement in 2024

As someone intimately familiar with the customer service industry, I have explored various tools and platforms to serve my customers better.  After extensively using these alternatives and considering peer recommendations and credible reviews, I have compiled a list of the top 10 Trengo alternatives in 2024.  Each of these alternatives has been tried and tested...
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Last modified: March 26, 2024
Top 10 Respond.io Alternatives & Competitors in 2024

Top 10 Respond.io Alternatives & Competitors in 2024

Looking for Respond.io alternatives? Respond.io is a well-known platform that enables you to chat with your customers across various channels, such as WhatsApp, Messenger, SMS, and more. However, Respond.io may not be the best fit for your business. Some users have expressed dissatisfaction with its pricing, integrations, and customer support. Moreover, it may not have...
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Last modified: April 22, 2024
10 Best Customer Service Chatbots in 2024

10 Best Customer Service Chatbots in 2024

In a rapidly evolving digital landscape, customer service chatbots have become indispensable for businesses aiming to provide efficient customer support. As a professional with years of experience, I know how daunting it can be to find the best customer service chatbot for your business.  Fret not! I have curated a list of the 10 best...
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Last modified: January 18, 2024
10 Best HR Chatbots for Employee Engagement in 2024

10 Best HR Chatbots for Employee Engagement in 2024

Choosing the best HR chatbot for your business can be daunting, especially with so many options available on the market. Fret not! I have curated a list of the 10 best HR chatbots to help you improve employee engagement and automate your support processes. So, let’s get straight to the list without wasting a minute!...
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Last modified: January 18, 2024
10 Best Real Estate Chatbots to Boost Conversions in 2024

10 Best Real Estate Chatbots to Boost Conversions in 2024

In an era where technological advancements shape the landscape of business, the role of chatbots in the real estate industry cannot be overstated. With years of experience in the real estate industry, I know how challenging it can be to find the best chatbot for your real estate business. Thus, I have curated a list of...
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Last modified: February 2, 2024
10 Best Live Chat For Law Firms in 2024

10 Best Live Chat For Law Firms in 2024

Live chat is a powerful tool for law firms to communicate with potential and existing clients, provide instant support, and generate more leads. But how do you choose the best live chat for your law firm? There are many factors to consider, such as the features, pricing, integrations, security, and customer service of each live...
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Last modified: April 30, 2024
A Detailed Guide To Types Of Chatbot And Why You Must Have Them Today!

A Detailed Guide To Types Of Chatbot And Why You Must Have Them Today!

Modern buyers don’t like hustling around for answers. They want information instantly, or they switch to the competition.  You may have a help desk ticketing system in place, but let’s face it – emails can be a bit slow when it comes to addressing customer inquiries. Anything that requires a human interface automatically becomes time-consuming....
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Last modified: March 11, 2024
Live Chat Canned Responses Cheat Sheet for Business, Sales & Support

Live Chat Canned Responses Cheat Sheet for Business, Sales & Support

There was a time when phone support was the preferred mode of communication by customers. And their reason was clear – instant replies and resolution. But the present-day reality is different. Customers can’t wait in long support call queues to get answers to their questions. That’s why they’ve switched to a different communication platform – live...
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