ProProfs Live Chat Software Blog

Zendesk vs LiveChat: Which One Suits Your Business the Best

Customer engagement is already the top priority when scaling your business. Businesses often use chat support tools like Zendesk and LiveChat to offer the maximum impulse in customer interaction. But the most challenging part is to choose between both. While we understand your dilemma, a feature-by-feature comparison is hard to find. Thus, this article will...

12 Best Live Chat Software/Apps for E-Commerce in 2023

Let’s say you put your heart and soul into designing the best online store. Filled it up with the best products, improved navigation, and simplified the checkout process. But still, visitors don’t convert into customers. The sad eCommerce nightmare! If you are sailing in the same boat, the best live chat software for eCommerce can...

10 Best WooCommerce Chatbot Plugins for 2023 [Compared]

Picture this. You’ve established your online store using WooCommerce. Your products are ready to sell. You see visitors coming to your site regularly. But there’s a hitch. Visitors are coming to your site and bouncing off after some time. Why is that? Do they need help to find what they are looking for? Do they...

Chatbot Welcome Messages: Purpose, Best Practices, & More

We all know the standard welcome message: “Hello, how are you? Welcome to our website.” But what if your website had a chatbot that could engage with visitors more interestingly? Your chatbot welcome message is an opportunity that holds power to set the flow of the conversation. It is a customer’s first impression of your...

10 Crisp Chat Alternatives for Enhanced Customer Support in 2023

Crisp chat is a popular live chat tool that offers a visually-appealing interface and excellent support solutions. But despite its promising capabilities, why are businesses looking for Crisp chat alternatives? Crisp chat is a great platform with good agent collaboration and live chat support, but it fails to scale as your business grows. Also, its...

Top 10 Gorgias Chat Alternatives to Improve Customer Interactions

What does it take to make every customer interaction count? Responding at lightning speed? Personalizing their experiences? Reaching out to customers on their preferred channel? Well, it’s a concoction of all three and more! No wonder that live chat fast is the preferred mode of communication by any booming business today. Gorgias chat is a...

22 Best Live Chat Software & Services for Website Customer Support in 2023

Picture this: you’re a business owner, and you’ve just launched a new product or service. You go live with your website and start getting visitors. Now, you patiently wait for sales to start rolling in, but instead, you hear crickets. You wonder, “What’s going on? Why aren’t people buying?” Then it hits you – you...

17 Best Shopify Live Chat Apps in 2023 (Compared)

Are you a Shopify store owner struggling with low conversion rates despite working hours to optimize your store? You’ve put in the effort to create beautiful product pages, optimized your SEO, and even invested in paid ads to drive traffic. But despite all this effort, are your conversion rates still lower than you’d like? If...

How Live Chat on Your Website Can Maximize Conversion

Are you tired of burning cash on expensive marketing campaigns and advertisements? Live chat conversion can help your business generate qualified leads and boost sales without costing a fortune. If you are selling products on your online store, every visitor that lands on your website is a potential sale. But, if visitors are not able...

Chatbots & Virtual Assistant- Which One Should You Choose?

Artificial intelligence has brought about a paradigm shift in how businesses operate. Did you know that 35% of companies now use AI in their business in some form, and another 42% are currently exploring AI? AI-enabled applications have taken over a range of repetitive business functions, whether it is answering customer queries or managing day-to-day...

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