ProProfs Live Chat Software Blog

10 Best Android Chatbot Apps to Boost Your Productivity in 2023

As of 2023, Android stands tall with an impressive market share of 70.8 percent, reaffirming its dominant position as the world’s leading mobile operating system. And so, missing out on Android users isn’t an option anymore. Android chatbots, in particular, have become indispensable if you want to take advantage of this extensive customer base. As...

A Detailed Guide To Types Of Chatbot And Why You Must Have Them Today!

Modern buyers don’t like hustling around for answers. They want information instantly, or they switch to the competition. You may have a help desk ticketing system in place, but let’s face it – emails can be a bit slow when it comes to addressing customer inquiries. Anything that requires a human interface automatically becomes time-consuming....

Zendesk vs LiveChat: Which One Suits Your Business the Best

Customer engagement is already the top priority when scaling your business. Businesses often use chat support tools like Zendesk and LiveChat to offer the maximum impulse in customer interaction. But the most challenging part is to choose between both. While we understand your dilemma, a feature-by-feature comparison is hard to find. Thus, this article will...

12 Best Live Chat Software/Apps for E-Commerce in 2023

Let’s say you put your heart and soul into designing the best online store. Filled it up with the best products, improved navigation, and simplified the checkout process. But still, visitors don’t convert into customers. The sad eCommerce nightmare! If you are sailing in the same boat, the best live chat software for eCommerce can...

10 Best WooCommerce Chatbot Plugins for 2023 [Compared]

Picture this. You’ve established your online store using WooCommerce. Your products are ready to sell. You see visitors coming to your site regularly. But there’s a hitch. Visitors are coming to your site and bouncing off after some time. Why is that? Do they need help to find what they are looking for? Do they...

Chatbot Welcome Messages: Purpose, Best Practices, & More

We all know the standard welcome message: “Hello, how are you? Welcome to our website.” But what if your website had a chatbot that could engage with visitors more interestingly? Your chatbot welcome message is an opportunity that holds power to set the flow of the conversation. It is a customer’s first impression of your...

10 Crisp Chat Alternatives for Enhanced Customer Support in 2023

Crisp chat is a popular live chat tool that offers a visually-appealing interface and excellent support solutions. But despite its promising capabilities, why are businesses looking for Crisp chat alternatives? Crisp chat is a great platform with good agent collaboration and live chat support, but it fails to scale as your business grows. Also, its...

Top 10 Gorgias Chat Alternatives to Improve Customer Interactions

What does it take to make every customer interaction count? Responding at lightning speed? Personalizing their experiences? Reaching out to customers on their preferred channel? Well, it’s a concoction of all three and more! No wonder that live chat fast is the preferred mode of communication by any booming business today. Gorgias chat is a...

Top 11 Live Chat Software for Customer Support in 2023: An In-Depth Review

Are you looking for the best live chat software to boost your sales and customer satisfaction? You’re not alone. In fact, a staggering 83% of customers prefer interacting over live chat. They are even willing to switch providers if better live chat support is offered. But, with so many live chat software options available, each...

17 Best Shopify Live Chat Apps in 2023 (Compared)

Are you a Shopify store owner struggling with low conversion rates despite working hours to optimize your store? You’ve put in the effort to create beautiful product pages, optimized your SEO, and even invested in paid ads to drive traffic. But despite all this effort, are your conversion rates still lower than you’d like? If...

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