Customer Support

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11 High-Powered Customer Acquisition Tools to Consider in 2022

11 High-Powered Customer Acquisition Tools to Consider in 2022

What’s your first thought when you hear customer acquisition? If you think it is time taking, expensive, and strategically challenging, you are not alone. However, business owners have resorted to the use of multiple customer acquisition tools to avert these roadblocks. And in case you were on the lookout for one, or maybe more, we’ve...
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7 Welcome Email Templates to Nurture New Clients

7 Welcome Email Templates to Nurture New Clients

You’ve just converted your latest prospect into a customer, and you have great content and offers in store for them. You decide to take your time and save the best for later, so you send a “Thank you for subscribing!“ message to all the new users. You decide to send the video next week. However,...
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Intercom VS Drift: Which is Your Best Customer Support Option

Intercom VS Drift: Which is Your Best Customer Support Option

It’s time to settle this once and for all; Intercom vs. Drift – what’s a better pick? Drift vs. Intercom is a long-standing debate because they are heavy-duty live chat solutions with the same functionalities yet pit against each other. But let’s not forget that they both are popular live chat solutions that need no...
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How to Add Live Chat to Your Website in 5 Easy Steps

How to Add Live Chat to Your Website in 5 Easy Steps

Did you know that 79% of customers prefer having a customer service conversation using live chat? Your customers prefer using live chat because:  It connects them faster with you It helps them get instant replies  It reassures them that a solution is on the way  While customers benefit from the use of live chat, so...
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How to Reduce Customer Support Costs for Your Business

How to Reduce Customer Support Costs for Your Business

Is excellent customer experience equivalent to higher support costs? Truth be told, it’s not. If you’ve got the right strategies that help you streamline incoming requests, you won’t find it challenging to reduce customer support costs. However, many businesses are spending more on the support process to improve the customer service experience. But such efforts...
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Build Your Email List with Chatbots

Build Your Email List with Chatbots

Email marketing stands out from the crowd of digital marketing strategies as it boasts a successful median ROI of 122%. But, of course, you can’t build a house without bricks, and you can’t use email marketing without an email list. That’s why adding a chatbot to the concoction will help you capture and increase your...
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10 Best eCommerce Chatbot Solutions of 2022

10 Best eCommerce Chatbot Solutions of 2022

Did you know that chatbots are projected to drive eCommerce transactions worth $122 billion by 2023? That’s probably because some of the best eCommerce chatbots are helping to save time, human efforts, and resources simultaneously. A continuous presence of chatbots will undoubtedly lead to more benefits.  But if you haven’t got an eCommerce chatbot, we...
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Intercom VS. Zendesk: Which Live Chat Software is the Best?

Intercom VS. Zendesk: Which Live Chat Software is the Best?

What’s trending these days – Zendesk’s popularity or Intercom’s detailed features and services? What’s going to be your next pick – Intercom or Zendesk? Welcome to another blog post that helps you gauge which live chat solution is compatible with your customer support needs. And in this post, we will analyze two popular names in...
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10 Best WordPress Chatbot Plugins to Consider in 2022 [COMPARED]

10 Best WordPress Chatbot Plugins to Consider in 2022 [COMPARED]

What could be the best chatbot for a WordPress website? If that’s got you worried, you are not alone. Many businesses are looking for the best WordPress chatbot. And their reasons may differ from yours.  Some may want a chatbot on their WordPress website to simply welcome visitors. Some may want to help their operators...
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10 Best Live Chat Extensions for  Magento Website

10 Best Live Chat Extensions for Magento Website

“I know my Magento store needs a live chat. But too many extension options have left me confused.” This must be a story for many Magento store owners who would like to add a live chat for their eCommerce business or even replace the existing one. To make things easy for you, we have covered...
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