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Last modified: April 29, 2024

Best Live Chat for Startups & SMBs: Our Top 17 Picks

Being a startup owner is no walk in the park. The challenges are constant and abundant, from pricey marketing campaigns to worrying about employee salaries. So, how does one offer delightful customer service without going over budget in such turmoil? Well, you’re not alone. Live chat for startups can be the perfect solution you need...

Last modified: May 8, 2024

21 Best Free Live Chat Software for Websites in 2024

Overflooded inbox, long hold times, and slow responses. Are these the crickets taking away your peace? We understand how frustrating it can be for businesses to receive continuous customer complaints. But what’s the solution? Free live chat software can help your startup or small business offer delightful support to customers. But does free mean low...

Last modified: April 7, 2024

Live Chat Support for Customer Engagement: A Complete Beginner’s Guide 2024

Ever experienced customer frustration due to lengthy wait times and unresponsive support? We get it – it happens to the best of us. This is where live chat support comes in – it’s a fast and efficient way to get the help your customers need. But live chat support isn’t just about getting answers quickly....

Last modified: April 7, 2024

12 Best Customer Engagement Tools to Boost ROI in 2024

Customer engagement tools enable you to enhance satisfaction and loyalty. Find a detailed comparison of the 26 best tools that can keep your engagement scores high in this blog.

Last modified: April 22, 2024

Designing Chatbots for Success: Expert Best Practices & 6 Easy-to-Follow Steps

Chatbots are all the rage these days. The global chatbot market is estimated to grow from 2023’s $5.4 billion to $15.5 billion in 2028. However, do you remember the last time you talked to one of these bots? Was the chatbot able to engage you and solve your questions? Or, did you wish you could...

Last modified: April 7, 2024

15+ Best Chat API’s and Messaging SDK’s [2023] – Proprofs Chat

Discover some of the best chat APIs and messaging SDKs for seamless communication and interaction. Improve customer support, user engagement, and more.

Last modified: April 7, 2024

12 Best Chat Widgets for Your Website in 2024

With so many chat widget options available, choosing the best one for your website can be challenging.

Last modified: April 7, 2024

How to Use Chat Transcripts to Improve Customer Engagement

Chat transcripts store all the conversations taking place between a chat operator and a website visitor, making them a vital source of information.

Last modified: April 7, 2024

10 Best Android Chatbot Apps to Boost Your Productivity in 2024

As of , Android stands tall with an impressive market share of 70.8 percent, reaffirming its dominant position as the world’s leading mobile operating system. And so, missing out on Android users isn’t an option anymore. Android chatbots, in particular, have become indispensable if you want to take advantage of this extensive customer base. As...

Last modified: April 7, 2024

Zendesk vs LiveChat: Which One Suits Your Business the Best

Customer engagement is already the top priority when scaling your business. Businesses often use chat support tools like Zendesk and LiveChat to offer the maximum impulse in customer interaction. But the most challenging part is to choose between both. While we understand your dilemma, a feature-by-feature comparison is hard to find. Thus, this article will...

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