ProProfs Editorial Team

Author

ProProfs Editorial Team

Customer service specialists |
The ProProfs Live Chat Editorial Team is a passionate group of customer service experts dedicated to empowering your live chat experiences with top-notch content. We stay ahead of the curve on trends, tackle technical hurdles, and provide practical tips to boost your business. With our commitment to quality and integrity, you can be confident you're getting the most reliable resources to enhance your customer support initiatives.

Popular Articles

Best Live Chat Software
Best Live Chat Software
How to Choose the Best Live Chat Software
How to Choose the Best Live Chat Software
How to Grow Leads With Live Chat Software
How to Grow Leads With Live Chat Software
How to Increase Sales with Live Chat Software
How to Increase Sales with Live Chat Software
Live Chat Best Practices
Live Chat Best Practices
Live Chat Metrics & KPIs
Live Chat Metrics & KPIs

Articles by ProProfs Editorial Team

Last modified: March 19, 2024
Top 10 Smith.ai Alternatives to Boost Your Customer Support

Top 10 Smith.ai Alternatives to Boost Your Customer Support

Smith.ai is a popular, efficient customer support platform known for its quick handling of customer queries. However, the tool’s overreliance on AI may sometimes cause businesses to look for alternatives because AI isn’t always the best at connecting with customers on a deeper level and gathering insights. If you are one of them, I have...
Read More
Last modified: March 19, 2024
10 Best REVE Chat Alternatives in 2024

10 Best REVE Chat Alternatives in 2024

Looking to switch your live chat software? REVE Chat is a fantastic omnichannel customer engagement platform with live chat and an AI chatbot to connect with customers in real time and boost sales. But unfortunately it doesn’t live up to every user’s expectations. Delays in outgoing messages, unwanted notifications, and the need for improvement in...
Read More
Last modified: March 19, 2024
10 Best Free Chatbots to Boost Your ROI in 2024

10 Best Free Chatbots to Boost Your ROI in 2024

With so many options on the market, it can be challenging to select the best free chatbots for your business. Not anymore! As someone who has extensively explored the world of chatbots and their potential, I am thrilled to present my list of the 10 best free chatbots.  My team and I have used these...
Read More
Last modified: March 19, 2024
8 Best LivePerson Alternatives to Boost Your Engagement in 2024

8 Best LivePerson Alternatives to Boost Your Engagement in 2024

With so many options on the market, it can be daunting to select the best LivePerson alternative for your business. Worry not! I’ve already done the legwork for you.  As a seasoned industry professional with years of experience, I’ve curated a list of the top 10 LivePerson alternatives for . Let’s get started! Top 8...
Read More
Last modified: April 30, 2024
10 Best Userlike Alternatives to Boost Your Conversions in 2024

10 Best Userlike Alternatives to Boost Your Conversions in 2024

Userlike has a significant presence in the market, but its high pricing, limited customization options, and intricate user interface have prompted businesses to explore alternative solutions. As someone who has spent countless hours seeking the ideal chat tool for my business, I understand the challenges in finding a reliable Userlike alternative.  Drawing from my personal...
Read More
Last modified: March 20, 2024
How Chatbots for Logistics Can Transform the Supply Chain Industry

How Chatbots for Logistics Can Transform the Supply Chain Industry

Are you tired of navigating the complexities of logistics management, juggling shipment schedules, and constantly addressing customer queries? Say goodbye to logistics headaches! Logistics chatbots are revolutionizing the supply chain industry. These intelligent assistants are designed to streamline processes, automate routine tasks, and enhance customer service. In this blog, we’ll delve into the various use...
Read More
Last modified: March 20, 2024
Hotel Chatbots 101: A Complete Guide to Customer Engagement

Hotel Chatbots 101: A Complete Guide to Customer Engagement

Ever found yourself overwhelmed with hotel bookings, guest inquiries, and the constant challenge of providing top-notch customer service? Not anymore! Hotel chatbots are a new marvel in the hospitality industry. The artificial intelligent assistants can help you automate bookings, respond to guest inquiries, and provide personalized support. In this blog, we will explore some of...
Read More
Last modified: March 20, 2024
How Legal Chatbots Can Transform Your Law Firm

How Legal Chatbots Can Transform Your Law Firm

Ever found yourself buried under the weight of legal queries, client demands, and the perpetual challenge of delivering impeccable legal services? Worry no more! Legal chatbots have emerged as a cutting-edge solution in the legal industry. These artificial intelligent assistants are designed to streamline legal processes, address client inquiries, and offer tailored support. In this...
Read More
Last modified: March 20, 2024
How Education Chatbots Can Transform the Learning Experience

How Education Chatbots Can Transform the Learning Experience

Ever felt the frustration of drowning in administrative tasks while your institution yearns for enhanced student engagement?  Say hello to the game-changer: Education Chatbots! In a realm where time is money and personalized learning is paramount, these digital marvels are rewriting the rules.  Education chatbots can provide personalized and engaging learning experiences, answer queries, collect...
Read More
Last modified: March 20, 2024
7 Best Finance Chatbots to Boost Your ROI in 2024

7 Best Finance Chatbots to Boost Your ROI in 2024

With so many options on the market, selecting the best finance chatbot for your business can be daunting. Worry not. I am here to help! As a seasoned industry professional with years of experience, I’ve curated a list of the top 7 finance chatbots for . Let’s get started! Top 7 Finance Chatbots for This...
Read More