Customer Support

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How to Handle Multiple Chats at the Same Time
How to Handle Multiple Chats at the Same Time
What Is Multi Channel Customer Service and Why It Is Important
What Is Multi Channel Customer Service and Why It Is Important
17 Live Chat Best Practices For Sales & Customer Support
17 Live Chat Best Practices For Sales & Customer Support
A Quick Guide on What is a Chatbot & How it Works
A Quick Guide on What is a Chatbot & How it Works
How to Handle Multiple Customers at the Same Time
How to Handle Multiple Customers at the Same Time
How to Boost Customer Engagement Using Live Chat
How to Boost Customer Engagement Using Live Chat
How to Add Live Chat on Your WordPress Website
How to Add Live Chat on Your WordPress Website
How Does Live Chat Work?
How Does Live Chat Work?
5 Benefits of MS Dynamics 365 CRM & Live Chat Integration
5 Benefits of MS Dynamics 365 CRM & Live Chat Integration
10 Best LiveAgent Alternatives to Enhance Customer Support 2024

10 Best LiveAgent Alternatives to Enhance Customer Support 2024

LiveAgent is a popular help desk software that offers live chat, email, social media, and phone support. Despite its suite of tools, it may not be the best fit for your business needs. So, if you’re looking for a more affordable, user-friendly, and feature-rich LiveAgent alternative, keep reading. Whether you want to switch from LiveAgent...
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365+ Unique Chatbot Names & Top 5 Tips to Create Your Own in 2024

365+ Unique Chatbot Names & Top 5 Tips to Create Your Own in 2024

Imagine this: you’ve invested hundreds of dollars in a chatbot, but it’s not getting the attention you expected. You’ve deployed Customer Service Bot, Product Help Bot, and Ticketing Bot at different stages of the customer journey, yet visitors still aren’t engaging.  You ask yourself — What’s missing, after all? The answer could lie in your...
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Live Chat Support vs. Email Support: A Comparative Analysis

Live Chat Support vs. Email Support: A Comparative Analysis

Do you know that in 2022, customer experience quality for many brands declined by more than 19%? It was the highest decline in the past 17 years. Amidst such chaos, businesses are now more concerned than ever about delivering exceptional customer support using different support channels.  But the question is, which customer support medium reigns...
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10 Best AI Chatbots for Improved Business Efficiency in 2024

10 Best AI Chatbots for Improved Business Efficiency in 2024

What if you could have a 24×7 assistant that can handle all your customer queries, requests, and complaints without any human intervention? What if you could save time, money, and resources while increasing your customer satisfaction and loyalty simultaneously?  Sounds like a dream come true, right?  Well, it’s not a dream anymore, but a reality...
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Best Live Chat for Startups & SMBs: Our Top 17 Picks

Best Live Chat for Startups & SMBs: Our Top 17 Picks

Being a startup owner is no walk in the park. The challenges are constant and abundant, from pricey marketing campaigns to worrying about employee salaries. So, how does one offer delightful customer service without going over budget in such turmoil? Well, you’re not alone. Live chat for startups can be the perfect solution you need...
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21 Best Free Live Chat Software for Websites in 2024

21 Best Free Live Chat Software for Websites in 2024

Overflooded inbox, long hold times, and slow responses. Are these the crickets taking away your peace? We understand how frustrating it can be for businesses to receive continuous customer complaints. But what’s the solution? Free live chat software can help your startup or small business offer delightful support to customers. But does free mean low...
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