ProProfs Live Chat Software Blog

How to Reduce Customer Support Costs for Your Business

Is excellent customer experience equivalent to higher support costs? Truth be told, it’s not. If you’ve got the right strategies that help you streamline incoming requests, you won’t find it challenging to reduce customer support costs. However, many businesses are spending more on the support process to improve the customer service experience. But such efforts...

Build Your Email List with Chatbots

Email marketing stands out from the crowd of digital marketing strategies as it boasts a successful median ROI of 122%. But, of course, you can’t build a house without bricks, and you can’t use email marketing without an email list. That’s why adding a chatbot to the concoction will help you capture and increase your...

10 Best eCommerce Chatbot Solutions of 2023

Did you know that chatbots are projected to drive eCommerce transactions worth $122 billion by 2023? That’s probably because some of the best eCommerce chatbots are helping to save time, human efforts, and resources simultaneously. A continuous presence of chatbots will undoubtedly lead to more benefits. But if you haven’t got an eCommerce chatbot, we...

Intercom VS. Zendesk: Which Live Chat Software is the Best?

What’s trending these days – Zendesk’s popularity or Intercom’s detailed features and services? What’s going to be your next pick – Intercom or Zendesk? Welcome to another blog post that helps you gauge which live chat solution is compatible with your customer support needs. And in this post, we will analyze two popular names in...

10 Best WordPress Chatbot Plugins to Consider in 2023 [COMPARED]

What could be the best chatbot for a WordPress website? If that’s got you worried, you are not alone. Many businesses are looking for the best WordPress chatbot. And their reasons may differ from yours. Some may want a chatbot on their WordPress website to simply welcome visitors. Some may want to help their operators...

10 Best Live Chat Extensions for Magento Website

“I know my Magento store needs a live chat. But too many extension options have left me confused.” This must be a story for many Magento store owners who would like to add a live chat for their eCommerce business or even replace the existing one. To make things easy for you, we have covered...

Best Olark Alternatives: 10 Competitors to Consider in 2023

Want to switch from Olark but don’t know what to choose instead? If that’s your train of thought, you’ve landed on the right piece. We’re discussing Olark alternatives that can help your business replace it with the right match. Our team has collaborated and created a quick guide for you. We will cover the following...

9 Best Chatbot Apps for Shopify Store

We won’t ask you whether you are looking for the best chatbot app for your Shopify store, cause we know you already are. If you’ve landed on our listicle for the best chatbot for Shopify store, then your search for one hasn’t concluded yet, and we are here to help. We’ve narrowed down 9 best...

15 Best Chatbot Examples to Skyrocket Your Business

“If you’ve seen one, you’ve seen them all.” That might be one of the thoughts that pop into your mind when you think about implementing a chatbot for your business. You’re worried that your chatbot may not sound any different compared to others online. But studying the exemplary chatbot examples can help you overcome that...

11 Best Intercom Alternatives & Competitors [REVIEWED]

Intercom is a leading customer communications platform with great features like live chat support, AI chatbots for seamless automation, help desk software, email marketing, and so on. But does the company offer a comprehensive package for your customer support team’s needs? Certainly not. There are certain limitations that make brands look for Intercom alternatives. For...

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