Customer Support

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10 Best Android Chatbot Apps to Boost Your Productivity in 2024

10 Best Android Chatbot Apps to Boost Your Productivity in 2024

As of , Android stands tall with an impressive market share of 70.8 percent, reaffirming its dominant position as the world’s leading mobile operating system. And so, missing out on Android users isn’t an option anymore. Android chatbots, in particular, have become indispensable if you want to take advantage of this extensive customer base. As...
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A Detailed Guide To Types Of Chatbot And Why You Must Have Them Today!

A Detailed Guide To Types Of Chatbot And Why You Must Have Them Today!

Modern buyers don’t like hustling around for answers. They want information instantly, or they switch to the competition.  You may have a help desk ticketing system in place, but let’s face it – emails can be a bit slow when it comes to addressing customer inquiries. Anything that requires a human interface automatically becomes time-consuming....
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Zendesk vs LiveChat: Which One Suits Your Business the Best

Zendesk vs LiveChat: Which One Suits Your Business the Best

Customer engagement is already the top priority when scaling your business. Businesses often use chat support tools like Zendesk and LiveChat to offer the maximum impulse in customer interaction. But the most challenging part is to choose between both. While we understand your dilemma, a feature-by-feature comparison is hard to find. Thus, this article will...
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11 Best Live Chat Software for eCommerce to Increase Conversions in 2024

11 Best Live Chat Software for eCommerce to Increase Conversions in 2024

As online shopping continues to soar, businesses constantly seek innovative ways to connect with customers and enhance the shopping experience.  In this quest for customer satisfaction and conversion optimization, live chat software has emerged as a powerful tool. But finding the best live chat software for eCommerce business can be a daunting task.  Worry not!...
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10 Best WooCommerce Chatbot Plugins for 2024 [Compared]

10 Best WooCommerce Chatbot Plugins for 2024 [Compared]

Picture this. You’ve established your online store using WooCommerce. Your products are ready to sell. You see visitors coming to your site regularly. But there’s a hitch. Visitors are coming to your site and bouncing off after some time. Why is that? Do they need help to find what they are looking for? Do they...
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Chatbot Welcome Messages: Purpose, Best Practices, & More

Chatbot Welcome Messages: Purpose, Best Practices, & More

We all know the standard welcome message: “Hello, how are you? Welcome to our website.” But what if your website had a chatbot that could engage with visitors more interestingly? Your chatbot welcome message is an opportunity that holds power to set the flow of the conversation. It is a customer’s first impression of your...
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10 Crisp Chat Alternatives for Enhanced Customer Support in 2023

10 Crisp Chat Alternatives for Enhanced Customer Support in 2023

Crisp chat is a popular live chat tool that offers a visually appealing interface and excellent support solutions. But if you have outgrown this tool and looking for Crisp chat alternatives, we have some good options in store for you.  This blog will reveal the 10 best Crisp chat alternatives, their features, pros and cons,...
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10 Best Live Chat Software for Startups & SMBs in 2024 [In-Depth Review]

10 Best Live Chat Software for Startups & SMBs in 2024 [In-Depth Review]

Every year, live chat software companies come with new features for customer support, and that one question comes into play – “What’s the best live chat software for this year?” Now, before you get bamboozled with all the twenties and thirties of options search engines throw at you, I’m going to make things easy. Not twenty…not...
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15 Best Shopify Live Chat Apps in 2024

15 Best Shopify Live Chat Apps in 2024

Are you a Shopify store owner struggling with low conversion rates despite working hours to optimize it?  It could be because your Shopify store customers aren’t getting the support they need when they have questions or concerns. Maybe they’re hesitant to purchase because they’re not sure about the size or fit of a product. Or...
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How Live Chat on Your Website Can Maximize Conversion

How Live Chat on Your Website Can Maximize Conversion

Are you tired of burning cash on expensive marketing campaigns and advertisements? Live chat conversion can help your business generate qualified leads and boost sales without costing a fortune.  If you are selling products on your online store, every visitor that lands on your website is a potential sale. But, if visitors are not able...
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