ProProfs Live Chat Software Blog

How to Create Chatbot for a Website (Step-by-Step Guide)

Many sci-fi movies have unleashed the idea of robots taking over the world. And we always thought to ourselves, “Naah! That isn’t happening anytime soon.” However, almost half of the websites you visit today have a chatbot software to greet and engage you. In short, these little chatbots have already taken over the market. If...

How to Use Live Chat Software for Customer Onboarding

Is your business losing thousands of customers even after they have signed up for your products or services? We understand how painful it can be to see potential customers lose interest and eventually turn to your biggest rivals. So how do you turn your newly acquired users into highly engaged customers? Many businesses have shown...

Chatbot Pricing: What Is, Influencing Factors, Models, & More

we will explore all the major factors that can influence your chatbot pricing, compare the pros and cons of customer chat development vs. chatbot builder software, and help you make the best investment.

12 Chatbot Mistakes That Can Be Fatal for Your Business

Every business today is aware of the supreme power that chatbots possess. From automating support processes and reducing support costs to capturing leads and improving customer experience, chatbots have proven their worth across diverse business functions. However, it’s not all sunshine and roses! There are numerous pitfalls, challenges, and chatbot mistakes that can make these...

Top 15 Benefits of Chatbots for your Business & Customers in 2024

Chatbots can form a central aspect of your marketing and support strategy. A chatbot benefits your business in many ways, such as higher leads, quicker issue resolution, and a well-managed sales funnel. Also, the best part of chatbots is that they are super easy to deploy and get started with. So, what does a chatbot...

11 Most Chosen Chatbot Software for Small Businesses [With Pros & Cons]

Choosing chatbot software for small businesses is hard. You keep trying different keywords on Google, like “chatbot for small business,” and every time you discover a new tool – what a pain in the neck! And then you have all these doubts and questions but no one to clarify. Moments like these make you wish...

12 Best Customer Support Software to Boost ROI in 2024

In the competitive business environment, where customer satisfaction is the decisive factor, you require reliable and powerful customer support software. However, finding the best customer support software for your business is nothing less than searching for a needle in a haystack. As a customer support professional with years of experience, I know how frustrating it...

15 Best Chatbot Builders in 2024

Chatbots have become the “new support heroes” that are helping millions of businesses reach out to customers and assist them with routine queries. As Artificial Intelligence (AI) grows and chatbots become more intelligent, there will soon come a time when it will be nearly impossible to tell the difference between a chatbot and a human...

11 Best Drift Alternatives for Your Business in 2024

In the world of customer service, instant but valuable responses are the quickest route to customer delight. Customers are obsessed with quick answers to their queries and instant resolution for their pain points. This makes live chat a superb tool to build a lasting positive impression on them. Drift is a popular live chat solution...

10 Best Pure Chat Alternatives in 2024

Live chat is a game-changing customer service channel that allows businesses to engage customers in real-time and generate quality leads. When we talk about live chat tools, Pure Chat is one of the leading brands. Pure Chat helps thousands of organizations have better conversations with website visitors in the moments that matter most. You can...

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