ProProfs Editorial Team, Author at Chat Blog

Articles by ProProfs Editorial Team

10 Best Free Chatbots to Boost Your ROI in 2026

Reviewed by Lucas Clark, Customer Support Expert Written by ProProfs Editorial Team Updated: 3 Jul, 2025

“Almost 60% organizations are already integrating generative AI into their marketing efforts, and 37% of these are actively implementing it across various initiatives.” – Capgemini Research Institute. With so many options on the market, it can be challenging to select the best free chatbots for your business. Not anymore! As someone who has extensively explored...

8 Best LivePerson Alternatives to Boost Your Engagement in 2026

Written by ProProfs Editorial Team, Customer Service & Engagement Experts Updated: 17 Feb, 2025

With so many options on the market, it can be daunting to select the best LivePerson alternative for your business. Worry not! I’ve already done the legwork for you. As a seasoned industry professional with years of experience, I’ve curated a list of the top 10 LivePerson alternatives for . Let’s get started! Top 8...

10 Best Userlike Alternatives to Boost Your Conversions in 2026

Written by ProProfs Editorial Team, Customer Service & Engagement Experts Updated: 17 Feb, 2025

Userlike has a significant presence in the market, but its high pricing, limited customization options, and intricate user interface have prompted businesses to explore alternative solutions. As someone who has spent countless hours seeking the ideal chat tool for my business, I understand the challenges in finding a reliable Userlike alternative. Drawing from my personal...

Customer Service Chatbots: Top 10 Picks, Trends & Setup Guide

Reviewed by Lucas Clark, Customer Support Expert Written by ProProfs Editorial Team Updated: 20 Jan, 2026

“The goal as a company is to have customer service that is not just the best but legendary.”- Sam Walton Easier said than done, right? Delivering that level of support 24/7 can be exhausting, expensive, and nearly impossible to scale. I used to think the same until I discovered the magic of AI-powered customer service...

How Chatbots for Logistics Can Transform the Supply Chain Industry

Written by ProProfs Editorial Team, Customer Service & Engagement Experts Updated: 19 Feb, 2025

Are you tired of navigating the complexities of logistics management, juggling shipment schedules, and constantly addressing customer queries? Say goodbye to logistics headaches! Logistics chatbots are revolutionizing the supply chain industry. These intelligent assistants are designed to streamline processes, automate routine tasks, and enhance customer service. In this blog, we’ll delve into the various use...

Hotel Chatbots 101: A Complete Guide to Customer Engagement

Written by ProProfs Editorial Team, Customer Service & Engagement Experts Updated: 23 Jan, 2026

Ever found yourself overwhelmed with hotel bookings, guest inquiries, and the constant challenge of providing top-notch customer service? Not anymore! Hotel chatbots are a new marvel in the hospitality industry. The artificial intelligent assistants can help you automate bookings, respond to guest inquiries, and provide personalized support. In this blog, we will explore some of...

Legal Chatbots: Use Cases, Benefits, & Top Examples

Written by ProProfs Editorial Team, Customer Service & Engagement Experts Updated: 22 Jan, 2026

Ever found yourself buried under the weight of legal queries, client demands, and the perpetual challenge of delivering impeccable legal services? Worry no more! Legal chatbots have emerged as a cutting-edge solution in the legal industry. These artificial intelligent assistants are designed to streamline legal processes, address client inquiries, and offer tailored support. In this...

Chatbot for Education: What It Is, Benefits, Use Cases & Examples

Written by ProProfs Editorial Team, Customer Service & Engagement Experts Updated: 22 Jan, 2026

“Why do students still have to wait hours or days for simple answers?” That’s a question I’ve heard repeatedly while working with educators and training teams. A chatbot for education addresses this problem by providing students with instant, accurate support without placing additional pressure on teachers or other staff members. From answering course-related questions to...

7 Best Finance Chatbots to Boost Your ROI in 2026

Written by ProProfs Editorial Team, Customer Service & Engagement Experts Updated: 22 Jan, 2026

With so many options on the market, selecting the best finance chatbot for your business can be daunting. Worry not. I am here to help! As a seasoned industry professional with years of experience, I’ve curated a list of the top 7 finance chatbots for . Let’s get started! Top 7 Finance Chatbots for Effortless...

7 Best Cliengo Alternatives for Enhanced Customer Support in 2026

Written by ProProfs Editorial Team, Customer Service & Engagement Experts Updated: 15 Jan, 2026

If you are a business searching for a Cliengo alternative, you are in the right place. There are many reasons why you might choose a Cliengo alternative. Cliengo is a popular live chat software, but it may not be the best option for everyone. Maybe you’re looking for a platform with more features, better pricing,...