ProProfs Live Chat Software Blog

15 Best Chatbot Examples to Skyrocket Your Business

“If you’ve seen one, you’ve seen them all.” That might be one of the thoughts that pop into your mind when you think about implementing a chatbot for your business. You’re worried that your chatbot may not sound any different compared to others online. But studying the exemplary chatbot examples can help you overcome that...

11 Best Intercom Alternatives & Competitors [REVIEWED]

Intercom is a leading customer communications platform with great features like live chat support, AI chatbots for seamless automation, help desk software, email marketing, and so on. But does the company offer a comprehensive package for your customer support team’s needs? Certainly not. There are certain limitations that make brands look for Intercom alternatives. For...

18 Best WordPress Live Chat Plugins of 2024

Building a website on WordPress can be a scene-stealer if you’re a business looking to attract customers to your website. However, when it comes to customer engagement, choosing the right WordPress live chat plugin can make all the difference. The hot question? Which is the best live chat plugin for WordPress you can trust? As...

Zendesk Alternatives: 10 Best Customer Support Software in 2024

Are you looking for the best Zendesk alternatives to improve your customer support process? If yes, then you have come to the right place. In this article, we will explore 10 of the best customer support software that can help you provide better service to your customers and grow your business. But before we dive...

60+ Chatbot Statistics, Facts & Trends to Keep Up With in 2024

Are AI-powered chatbots here to stay? Will they change the market scene soon? If these questions have bothered you before investing in chatbot technology, then our blog will surely uplift you. We’ve covered some of the latest chatbot statistics and popular insights that help you decide whether your business is ready to invest in chatbot...

20+ Best Customer Communication Tools to Improve Relationships

Every delightful customer experience starts with communication. 33% of customers worldwide expressed that getting their issues resolved in a single interaction, irrespective of the time spent, matters more to them. This kind of customer service is possible, only when you have the best communication stack ready for your business. To help you get a powerful...

Top 11 Tidio Live Chat Alternatives & Competitors

“Notification system needs to be better about notifying us of new chats.” – A customer review on G2.com “One of the things I had difficulty with was with keeping the lines that connect each action of the bot straight. It took me a considerable amount of time moving them around and making sure it had...

11 Best Tawk.to Alternatives for Improved Customer Service in 2024

Did you know that Tawk.to has the leading market share of 21.41% when it comes to live chat technologies? At this point, you might wonder- Why even look for a Tawk.to alternative? After all, businesses trust Tawk.to to handle their customer interactions. You might be tempted to join them and use it as your full-time...

7 Prominent Types of Customer Service Your Business Should Know About

Giving your customers a top-notch service experience is essential if you want your business to grow. However, multiple challenges wait ahead of you that easily hamper both your customers and your experience. This makes it difficult to decide on what type of customer service we should offer to customers. The types of customer service you...

10 Best Chatbot Software for Enhanced Customer Service in 2024

Did you know that the chatbot software market is poised to explode, reaching a massive $9.4 billion by the end of 2024? That’s crazy, and as someone who has extensively used various chatbot software solutions and deployed their best features, I have seen firsthand how most chatbots are slashing response times and offering round-the-clock assistance. ...

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